Balneario de Archena - Hotel Termas4.0 out of 5.0
Recent guest reviews
We booked a superior room which turned out to be a disappointment. Pleasant view towards the river , but the room needs updating. Booked room only as the food in the hotel is not good. Clean enough but bathroom facilities are poor.
We have just returned from a four night break at the Hotel Termas. We arrived in the dark, it's very difficult to find would recommend a sat nav in your car! We booked a superior room which was larger, the room was clean and the bathroom also clean, it had a great shower. The beds were very hard my husband did not sleep well because of this. The room did not have tea/coffee making facilities, which was disappointing for a four star hotel, you could have hired a kettle for an additional charge of 4 euros a night we did not do this as thought it was a rip off. There was no iron and ironing board, again disappointing for a four star hotel. The air con in room was working fine. The breakfast at hotel is good with a good selection to cater for all tastes. The cooked element of breakfast was scrambled eggs and sausages. Good selection of cereals, fruit, yogurts, cold meats, pastries and cakes. Fruit juices tea and coffee. Dinner at hotel is awful don't have it, the cost was 24 euros per head. The food was not good very bland and the service poor, I had turkey which was not cooked well enough it was pink in the middle, when we told our waiter he said ok and did nothing not even a apology I had ice cream for sweet, my husband had seasonal fruit which was an unpeeled banana on a plate and a knife and fork to eat it, very poor! There was no coffee at end of meal which was bad. Avoid eating dinner at this hotel!! We went into Archena but there were no restaurants open, during the week, we went Monday to Friday. So we ate at the Hotel Leon the next night,it was fractionally better a Buffett style at 20 euros per head. Still no coffee to finish our meal. The casino bar had good tapas and drinks were reasonably priced, there is no Bar in the hotel. The pool was great, clean and had a great relaxing atmosphere, the only thing was the wasps, they were awful, so beware! Car parking at hotel is in an underground car park on the complex, a little walk from the hotel. This cost five euros per night. We had a relaxing time although the age group around I would say was rather elderly! We felt the staff were not really very helpful with information of how this spa operates and directions etc., All and all the Hotel Termas is comfortable in my opinion but could be improved with the little touches mentioned to make it the complete 4 Star Hotel. This is a very relaxing break, but felt there could be a number of improvement.
Loved the relaxed feeling. It was like being in a village with people wandering about in their dressing gowns. There are 3 hotels, I stayed in Termas , which has the spa underneath it. My room was on ground floor , but I asked for higher one. Had a lovely corner room light and airy. Big bathroom. This was a basic room. My only complaint was that bed was hard. I did not like it, but told they had just bought new mattresses and they were same in all hotels. Not allowed to put topper on because of health and safety. I did not eat in hotel as I wanted to lose some weight , had a nice salad in restaurant by thermal pools and loved the casino garden for breakfast, coffee and snacks.
The surrounding of the Hotel is beautiful. breakfast, the room and the spa are more than OK. As mentioned by other people, the diningroom could use an update. The staff is very helpfull and that is trully a plus for this hotel. But 2 minor points ==> you have free access to the spa but for the sauna's you need to pay extra and we were in the hotel on a warm day and our room was hot but the airco only produced hot air!!!
Firstly I must comment on the spa which we only found on our last day, it was a great relaxing experience and really interesting to actually see it. Our 'masseuse' was great (I think his name was Francisco) and he was really amazing at helping us out and explaining all about how the incredible thermal baths were made - the spa is amazing. Now on to the hotel itself, It was a little 'drab'. I get the whole 'authentic' take on things but it just makes it feel a little run down and actually quite spooky! I was pleased that we got dressing gowns to head in to the spa with but it would have been a nice touch for them to have added some flip flops or even flip flops at an extra euro cost, however this is probably not reasonable. We did get entrance in to the other spa bit which was great fun and we spent hours using the jacuzzis, the lazy river and the other amenities. However, i probably wouldn't of paid to go in, because it was quite pricey, had it not been included. The hotel restaurant really needed some TLC and did feel a little like school lunch room. However, we did have some dietary requirements and the chef and our waitress were so attentive and kind that I couldn't say a bad word about it. Finally, on our last day we had lost the key to our car and Tina on reception was absolutely phenomenal at helping us find it and she rang around everywhere she could think of to help us and eventually it did turn up! She was so helpful and helped the people on my trip to get their spa treatments organized. Overall it really is a lovely spa and a nice little weekend getaway, the rooms were just a little dreary and not really my cup of tea!
Oh my what a place to find! Poorly signposted would be an understatement!! Also when you get there try above the car park where there are some free parking spaces. The resort with a few bars and hotels is pedestrianised (apart from dropping off luggage and disabled parking) so it made it very pleasant if not a little "the prisoner"...esque! The hotel itself is in an older spa building and has interesting pictures harping back to older times. The room was a good size and warm with adjustable air conditioning. The beds were a little firm but comfortable with 2 large singles pushed together. The en suite was also large with bath and shower and all in tip top condition. We had come on a deal for 69 euros and with breakfast an additional 19 euros each we did our own thing! The room also has a mini bar and there are all the facilities you would expect. The staff were courteous and professional. We arrived late and in hind site the thing to do is to arrive early in the afternoon to make use of the nearby spa. This is because you have to check out by 12 midday, so we ended up leaving the hotel before 10am to go to the spa, (with the free entry from the hotel) and hired robes there. The robes are free from the room but we need longer in the spa than the 12 o'clock check out allowed. I will review the spa separately but I would recommend this hotel if you fancy a spa break. There are extra spa facilities at the hotel but they are all chargeable.
This was a repeat stay. We booked in January - half board through Travel Republic so got good rates. We love the hotel and venue - gentile and relaxing and it's great to be able to wander up to the pools in our bath robes. Spa jacuzzi pools are great and fed by a hot spring so are warm right through the winter. Our room faced the church and was spacious with a full bathroom. Air Con worked well and was quiet enough to leave on all night. Our only gripe was the number of wasps on the grass area by the pool, but they did not seem aggressive like their UK counterparts. We moved to the concreted areas which was much better. Casino bar for tapas and drinks is on a lovely site with mature palm trees and vegetation. Food in the restaurant was good quality. The evening menu was limited but we had no problem finding something we liked. Park opposite the hotel on arrival and unload. Your room key will then get you in and out of the car park.
We were on half board at Hotel Levante but had to eat at Hotel Termas. Lots of staff who were hard working. Breakfast was very good with a good selection of Spanish breakfast items. We did not have lunch here. Unfortunately, we had dinner. The food was very poor. The main course was usually swimming in oil. After the first night we only had the first course, usually salad which was OK. We skipped the main course and just had the pudding. No café. we went to the casino next door for café and brandy. I would recommend room only and go to Archena for breakfast and Restaurante Agua for lunch or dinner.
Very nice historic hotel set in fabulous grounds where one can stroll through on way to Spa and pools areas. Really nice relaxing time there .Our room was overlooking the street with a view of the lovely little church which we visited during mass time in evening. If your in the Murcia area and want a relaxing break away in pleasant surroundings you can't go wrong with this place.... Excellent location to practice your Spanish too! We went there midweek so not as busy as weekends can be and Spanish fiestas! Only one negative..... Avoid the Menu del Noche in hotel ... It's a set menu that is way overpriced and food is bland and served conveyer belt style... Next time would take taxi to Archena and visit a more authentic restaurant in the small town as i learned too late thgat most repeat visitors do this! But overall worth a visit!
This Hotel is one of three situated around the Banearios in Archena next to the Rio Segura and is a magnet for those wanting the traditional Spa treatments from mud baths to particular massages and dips in the hot pools. The complex itself is interesting and the buildings pretty grand. It is a decent walk from the town but the town itself it not much to write home about so the destination itself is what you come for. The Hotel has an arabic feel with muslim arches an tiled decoration. Dark wood everywhere, particularly the decorative ceiling panels adds some gravitas and quality but makes it terribly dated and gloomy. The rooms are basic for a 4 star hotel although the bathroom facilities and quality are recommended. The problems started as soon as I arrived in the room. It was stifling hot with the heating blasting out hot air. I turned it from chill to heat and the thermostat down to 0 degs but it still blasted away. I turned it off altogether but the room was so hot I opened up the shutters and windows only to see to my alarm a swarm of mosquitos gleefully making their way in for supper. I spoke to a member of staff who cheerfully repeated all the moves I had made with the thermostat explaining to me in great detail how it worked and asking me to listen to the "click" signifying on and off. He seemed equally as baffled as me when I pointed out that it was still blasting out hot air. His solution was to open the windows - great. I explained about the Mozzies - "Yes", he said, there's nothing we can do about this as they come in directly from the river". With that he left me with my bites and dripping brow. It was only after I had used Sherlock Holmes' approach to problem solving "When you have exhausted all probabilities, whatever remains, however unlikely, is the solution", that I sorted the heating. I turned it on and dialled the thermostat up full to 30 degs. Yep, that did it. So, now we know that the 4 star hotel has dodgy heating, mosquitos flying in and no repellent or nets to help guests to avoid bites. They also have staff who are great with lengthy explanations but no solutions. Worse was to come with the dinner. Words fail me how a four star hotel can serve up such a feeble offering. Fabulous descriptions of tempting dishes turned out to cover up dishes straight from the freezer to the frying pan. Watery veg and a "Lenguado" which would have disgraced Captain Birdseye and a dessert resembling Angel Delight. it was really terrible. I looked around at my fellow diners to see an average age of around sixty which might explain how they get away with the "school dinners" but a radical change is needed here or the hotel will start to resemble the Capilla in the complex which has so many big cracks in the roof that I would be fearful of sitting through a service there in case it came down on my head! I might also comment on the general propensity of guests to wander around all day in white towelling robes. Now I know it is a Spa but it isn't necessary for the robes outside of the spa pools themselves and coming int the restaurant for breakfast to see a fluffy white throng of refugees from the Springfield Retirement Home was unnerving. I could help thinking of a Bond film or and episode of the "Avengers" or even the Prisoner where the guests are not what they appear and there is a villain with a fiendish plot behind all the decaying scenery. If this review sounds a little mean, then the hotel needs to address the basics here and not hide behind four stars. Uncomfortable rooms and bad food will drive people to write bad reviews
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool and indoor pool
Balneario de Archena - Hotel Termas places you 1.4 mi (2.3 km) from Parroquia San Juan Bautista. This 4-star hotel has 67 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's on the riverwalk and also within a 30-minute drive of La Conservera and Zona de Baño "El Arenal".
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 8 AM to 11 AM.
Balneario de Archena - Hotel Termas's 67 rooms are individually furnished and provide minibars, safes, and phones. TVs come with satellite channels, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Desks are also standard.
At Balneario de Archena - Hotel Termas, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a health club, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 199 reviews