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Reviews

4.0 / 5Good
268 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Airport
    Mumbai (BOM-Chhatrapati Shivaji Intl.)
    3 min drive
  • Popular Location
    University of Mumbai
    10 min drive
  • Popular Location
    Hiranandani Business Park - Powai
    26 min drive
  • Popular Location
    U.S. Consulate General
    27 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Mumbai

    Near a metro station, Waterstones Hotel is in Mumbai's Western Suburbs neighborhood, an area with great airport proximity. The area's natural beauty can be seen at Powai Lake and Juhu Beach, while KidZania Mumbai and Film City are popular area attractions. Consider JioGarden for a night out or Tikuji-ni-Wadi if you're traveling with kids. Our guests love the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • University of Mumbai - 10 min drive
    • Hiranandani Business Park - Powai - 26 min drive
    • Bandra Kurla Complex - 27 min drive
    • U.S. Consulate General - 27 min drive
    • MMRDA Grounds - 27 min drive

    Getting around

    • Mumbai Andheri Station - 5 min drive
    • Marol Naka Station - 8 min walk
    • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 3 min drive

    Restaurants

    • White Barn – Poolside restaurant with a bar offering international cuisine. Open daily. Open 24 hours.
    • All Stir Fry – Garden-view restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • On The Rocks – Restaurant with a bar offering international cuisine. Open daily, happy hour available.
    • Van Gogh Bar – Poolside bar offering international cuisine. Open daily.

    About this property

    Waterstones Hotel

    Along with 3 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite. All 99 individually decorated rooms feature WiFi and 24-hour room service. LED TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: WiFi (INR 200 per 24-hour period)
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Free valet parking
    Free nearby parking
    Free area shuttle
    Free ski shuttle

    Food and drink

    Free buffet breakfast available daily 6:30 AM–10:30 AM
    3 restaurants and 1 coffee shop/café
    2 bars/lounges and 1 poolside bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Arcade/game room
    Billiards/pool table
    Children's pool
    Fitness center
    Indoor tennis court
    Outdoor pool
    Spa services
    Table tennis

    Family friendly

    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    DVD player
    Free area shuttle
    Free children's club
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    English
    Hindi

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference center (30000 square feet of space)

    Outdoors

    BBQ grill(s)
    Garden

    Spa

    2 treatment rooms
    Body scrubs
    Body treatments
    Detox wraps
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - Swedish
    Massage - Thai
    Massage/treatment rooms
    Reflexology

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Books
    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Rainfall showerhead
    Shower/tub combination

    Entertainment

    42-inch LED TV
    Cable channels
    DVD player
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Electric kettle
    Free bottled water

    More

    Desk
    Free newspapers
    Individually decorated
    Individually furnished
    Iron/ironing board
    Phone
    Safe
    Slippers
    5 - Excellent
    116
    4 - Good
    80
    3 - Okay
    41
    2 - Mediocre
    17
    1 - Poor
    14
    4.3
    Cleanliness
    4.1
    Service and Staff
    3.5
    Amenities
    4.1
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Overrated & Overpriced Hotel

    I have no idea why this hotel is so highly rated. The room was grubby & uncomfortable and the bathroom was falling apart. Main areas of the hotel also felt dirty and very dated. We took an overpriced hotel taxi 30 minutes away to met friends in JuHu on an agreed price however then upon checking out we had to argue a bill showing a 2 hour ride. The only redeeming part of our whole experience were the lovely staff in the Chinese cuisine restaurant we grabbed dinner at one of the two nights & the pool/gym facility in a separate building. I would recommend a trip to use these facilities if you are in the area however not to stay at the hotel. I feel cheated out of my money.

    Stayed 2 nights in Feb 2020

    1/5

    • Disliked: Staff & service

    Never will return to this hotel

    Checked in and no booking could be found! Took 30 minutes to arrange a room. They wanted me to pay again which I refused to do so. Got a smoking room but wanted to smoke outside by the pool but was sent to a dingy corner area hidden away from the pool or to smoke in the car park as if being alienated! Then at the restaurant I had to stand in a corner outside near the kitchen like a naughty boy. Was told that my package included a transfer to to the airport but when I ordered they asked me to pay though after me complaining they did give me it free Usually stay at the Leela but thought I would give this hotel a try but NEVER AGAIN. Rooms were not to my liking and staff were mostly arrogant except the charming restaurant manager who was very apologetic about my issues. So next visit I shall go back to the Leela where I can smoke by the pool, and smoke in designated areas where ash trays are provided in full view of the pool

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities, room comfort

    bad experience

    The room was dirty and dark. Internet did not work for entire trip and they were not able to figure out.bath tub was clogged and no repairs done. Gave a dirty room and later changed which was better yet below par for a 180$ per night stay. Cleanliness was not at par

    Stayed 2 nights in Feb 2020

    3/5

    • Disliked: Staff & service

    Not a pleasant stay

    It wasn’t a god stay, looks totally different than the photos on the website . Most embarrassing is that my giveaways from the back went missing ( around 10 diaries / flash drives / keychains ) and I did complained to the hotel staff but they told that they will look into the CCTV cameras and come back but they never got back. I would never book this hotel again or even recommend anyone for the fact that the service is very poor , not well maintained, no way close to 4 star hotel and no value for money . However it’s my bad experience with them which might be different for others . Never had a situation of missing things from my 14 years of travelling across the world , very unfortunate and unlucky for me.😌

    Stayed 2 nights in Feb 2020

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