- Liked: Cleanliness, staff & service
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Located in Mumbai, The Ambassador, Mumbai is in the city center and by the sea. Gateway of India and Haji Ali Dargah are notable landmarks, and travelers looking to shop may want to visit Mohammed Ali Road and Crawford Market. Looking to enjoy an event or a game while in town? See what's going on at MMRDA Grounds, or consider a night out at JioGarden.
The Ambassador is a outstanding hotel in almost every way except the front desk staff could be a bit more pleasant and make the guests feel more welcome. This is the only hotel i stay at when i travel to Mumbai and think that restaurant staff , food quality ,room service ,housekeeping and general staff go far beyond expectations but front desk made me feel a bit unwelcome especially after staying here on multiple occasions. I will be returning in April and hopefully this very small issue will be a misunderstanding and the room service most certainly made up for this issue. The service provided by Mahendra was exceptional and food and beverages were delivered with a positive and happy smile. Keep up the great work.