The property itself is very impressive. The rooms are extremely clean and modern. All the staff from the front desk to housekeeping are extremely professional.
All the meals that we had in the restaurants were superb. The buffets were all very creative and the food selection delectable.
What truly impressed us was staff at this property. Every staff member that we encountered sincerely went out of their way to ensure that we thoroughly comfortable and felt as though we were at home.
A few names that we'd like to highlight are Sous Chef Tejas. Tejas whilst overseeing the busy kitchen operations at breakfast went out of his way to visit each and very table to ensure that the patrons’ experience was an enjoyable one. Sameer did the same but also went out of his way to bring delectable new samples to our table each and every day. And then there was Ankur who would be there with fresh hot masala tea at our table the moment we sat down. He would chat with us for minutes at a time to ensure that we felt completely at home. We'll definitely miss not having Amkur around. Lastly there was Tejal who was extremely professional and ensured that all of the guests’ needs were attend to.
From the moment that you enter the property it becomes obvious that the staff’s hospitality comes from their hearts. Courtyard by Marriott Mumbai you have raised the bar on hospitality standards. Congratulations to you and your team for running an exceptional hotel!!