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Holiday Inn Mt. Vernon

2.5 out of 5.0

Recent guest reviews

Room was in desperate need of updating! The room was so noisy we could here everything housekeeping was doing at 8 am on the floor above us! Their vacuum sounded like a buzz saw going for a full 10 minutes! Guess the carpet in the room above us on the 5th floor was thoroughly vacuumed! Free breakfast sucked.

Best place to stay in Mt. Vernon. There for business trip. Have used hotel for 25 years.

The hotel staff were very friendly, and the jacuzzi tub was very nice after a long drive. The pool looked warm and inviting, although we didn't make it down to actually swim. I didn't really care for the vinyl floors in our room, but I guess they were necessary since the jacuzzi tub was in the main part of the room (not the bathroom). The hotel breakfast was your typical mediocre Continental toast and muffins. I would not go out of my way to stay here, but it was a decent room at a decent price for an overnight on a long journey.

The staff were very welcoming. The room was very neat with a variety of channels. In addition, the staff act promptly to all my request. Only thing I didn't like is the breakfast, it wasn't good.

We stopped for the night on our way to our location. Very friendly staff and the room was clean and comfy. Perfect for our stop over.

Hotel was very clean and nice. Pool was great as was the breakfast. Nice Place.

We have stayed at this Holiday Inn before and that is why we chose it again. It was very comfy, the front desk was very efficient, and the breakfast was great. Would stay here again.

We were moving across country with our 7 year old and our cat when we stayed here. We had to find a pet friendly hotel and this is one of the only ones right off I-40. It was comfy, clean, affordable and everyone was really nice. We would definitely stay here again if we were passing through. Exceeded our expectations.

THE ONLY THING THAT WAS 3 STAR ABOUT THE HOTEL WAS THE LOBBY. IT WAS SPACIOUS AND, WELL DESIGNED AND NICELY APPOINTED. WHEN IT COMES TO THE ROOM WE FOUND NOTHING TO OUR EXPECTATION. THE BED WAS OLD AND UNCOMFORTABLE, THE FURNITURE WAS UNCOMFORTABLE, THE BATHROOM WAS SHABBY, THE TOILET WAS SO LOW ANY ADULT WOULD HAVE A VERY DIFFICULT TIME RISING FROM THE SEAT AND THE BATH TUB WAS VERY DEEP, BOTOM SLIPPERY, NO GRAB BARS AND IT WAS SHABBY.

We were happy with nearly everything there. The only complaint we could possibly have was wishing the pool water was warmer so we could have swam in it. Although we did really enjoy the hot tub! Great place for a weekend get away and great place to have large meetings and conferences. Even though we didn't have our children or pets with us, I was impressed at how family oriented and dog friendly the hotel is. Will definitely stay with the family next. Thanks for everything.

Arrived late night. Hotel staff very friendly. Room clean and comfy. Breakfast was good. Typical complimentary breakfast. Coffee was a little watery. Would recommend!

Had a short stay while heading up north cross country. Been to many Holiday Inn Express hotels and this is no different. Staff was nice, with great hostipilaity, rooms and hallways were clean. Breakfast window was short i.e. 7-9am, which I missed out of fatigue. Overall a good experience.

Mount Vernon was very busy the night we stayed. There were a lot of lower quality hotels in the area but they all seemed full. We ended up spending a little more money on Holiday Inn but we were so tired that the prospect of driving another hour was definately out. We're glad we decided to spring for the better hotel. Holiday Inn was a nice upgrade from some of the other places we saw. The hotel was more upscale and classy. The room was very clean and comfortable, and best of all it was quiet. Well worth the extra expense.

Had to wait 15 mins to check in otherwise it was good

Here at hotel for one night, while traveling through the area. The service received was simply outstanding. The front desk staff was courteous & helpful.

Our experience was just ok. When I booked the hotel it said we would have two queen beds which is why I chose it over other hotels in the area. The room we were first given had two double beds not two queens. They switched us to a room with two "queens" but they weren't really queen size beds. Additionally, the toilet didn't flush properly and the bathtub drain didn't work. The breakfast, although free, was very disappointing. This hotel was slightly lower than others in the area, but not worth the savings. We would not go back.

The room was average and clean--our only complaint was the breakfast eggs/sausage/etc. were not hot.

We stopped at this hotel on our driving trip because it had a bar and restaurant and we didn't have to go out and find one. It was a very nice, clean hotel. The food was good too and the waitress very nice. I will stay there again.

We booked this hotel at the last minute, after driving through the aftermath of a blizzard and deciding that we just couldn't go any further on the icy roads. Our room was clean, comfortable, and best of all, warm. We brought our two cats in with no issues. Breakfast was the usual fruit, cereal, overcooked eggs, lifeless potatoes, and gresy sausage, but it got the job done. The pool area looked nice. Had we known we would be staying here, we would have packed our suits!

Very good hotel. Everything was clean and comfortable and the room was quiet. Food at the hotel was so, so but many good restaurants nearby and downtown.

Room options

Guest reviews for Holiday Inn Mt. Vernon

Everyone (4) Couples (11) Business (1) Family (22) Friends (1)
2

yuk! in terrible need of updating

Everyone

Room was in desperate need of updating! The room was so noisy we could here everything housekeeping was doing at 8 am on the floor above us! Their vacuum sounded like a buzz saw going for a full 10 minutes! Guess the carpet in the room above us on the 5th floor was thoroughly vacuumed! Free breakfast sucked.

By on Jul 22, 2016

5
Everyone

Best place to stay in Mt. Vernon. There for business trip. Have used hotel for 25 years.

By , from Peoria on Apr 18, 2016

3

decent, nice jacuzzi tub

Everyone

The hotel staff were very friendly, and the jacuzzi tub was very nice after a long drive. The pool looked warm and inviting, although we didn't make it down to actually swim. I didn't really care for the vinyl floors in our room, but I guess they were necessary since the jacuzzi tub was in the main part of the room (not the bathroom). The hotel breakfast was your typical mediocre Continental toast and muffins. I would not go out of my way to stay here, but it was a decent room at a decent price for an overnight on a long journey.

By on Mar 21, 2016

4
Everyone

The staff were very welcoming. The room was very neat with a variety of channels. In addition, the staff act promptly to all my request. Only thing I didn't like is the breakfast, it wasn't good.

By on Feb 20, 2016

Review comment responded on Feb 22, 2016

Thank you for submitting review. I am sorry you were not satisfied with your stay. We will forward your concerns to the company that leases our restaurant. We hope you stay with us again next time your through the area.

5

perfect stop

Families

We stopped for the night on our way to our location. Very friendly staff and the room was clean and comfy. Perfect for our stop over.

By on Dec 23, 2015

5

great time

Families

Hotel was very clean and nice. Pool was great as was the breakfast. Nice Place.

By on Sep 16, 2015

5

trip to atlanta with granddaughter

Families

We have stayed at this Holiday Inn before and that is why we chose it again. It was very comfy, the front desk was very efficient, and the breakfast was great. Would stay here again.

By on Jul 11, 2015

5

passing through

Families

We were moving across country with our 7 year old and our cat when we stayed here. We had to find a pet friendly hotel and this is one of the only ones right off I-40. It was comfy, clean, affordable and everyone was really nice. We would definitely stay here again if we were passing through. Exceeded our expectations.

By on Jun 27, 2015

2

worst stay of the year!!!!!!!

Couples

THE ONLY THING THAT WAS 3 STAR ABOUT THE HOTEL WAS THE LOBBY. IT WAS SPACIOUS AND, WELL DESIGNED AND NICELY APPOINTED. WHEN IT COMES TO THE ROOM WE FOUND NOTHING TO OUR EXPECTATION. THE BED WAS OLD AND UNCOMFORTABLE, THE FURNITURE WAS UNCOMFORTABLE, THE BATHROOM WAS SHABBY, THE TOILET WAS SO LOW ANY ADULT WOULD HAVE A VERY DIFFICULT TIME RISING FROM THE SEAT AND THE BATH TUB WAS VERY DEEP, BOTOM SLIPPERY, NO GRAB BARS AND IT WAS SHABBY.

By on Jun 23, 2015

4

anniversary evening

Families

We were happy with nearly everything there. The only complaint we could possibly have was wishing the pool water was warmer so we could have swam in it. Although we did really enjoy the hot tub! Great place for a weekend get away and great place to have large meetings and conferences. Even though we didn't have our children or pets with us, I was impressed at how family oriented and dog friendly the hotel is. Will definitely stay with the family next. Thanks for everything.

By on Feb 9, 2015