Fiesta Americana Hacienda San Antonio El Puente Cuernavaca4.0 out of 5.0
Recent guest reviews
Beautiful hotel with special character due to historic location. Excellent food and very quiet. Recommended for families. Located near several places to visit. Would for sure come back here. Ideal for a weekend getaway.
The hacienda is lovely, the grounds are well maintained and all very historic. The rooms though are not quite up to par, we never had any hot water in the shower and when we said something upon check-out they just shrugged it off, like "sorry". The restaurant both for breakfast and dinner left much to be desired!
The hotel was beautiful although it didn't have elevators and they had very few valet for the luggage. A problem. The restaurant was pretty expensive and the menu was reduced. The best of the place are the rooms and the "Hacienda" that the hotel is built on.
Quite a disappointment! The hacienda itself is incredibly beautiful, with lush gardens, ruins of old buildings all covered by vegetation, amazing pool setting under the old arcs, church & chapel inside the property. But! It should be taken from Fiesta Americana and given to smbd who knows how to do the job... they managed to transform the place which meant to be an excusite experience into badly organised package tour-style hotel. Too many rooms for the space and the staff which fails to serve them well; overcrowded pool, no separation for families with kids and adult zones - djacuzzi meant to be for relaxation became the playground for 20 kids; 20-min queues at the breakfast; poor food, hygiene & organzation at resto - the omlet station staff serves adds ingredients with bare hands, opens the trash bin and continues without washing; waiters take the piles of dirty dishes thru the whole room, balancing trays over peoples heads to get to the dishwashing room; maintanence staff walking thru the pool, gardens with trash bins and equipment; no sound protection in the rooms (remember church inside - bells start at 7.30am; cars parked 10m from the rooms and staff starts moving them at 8am, leaving the engine on for 10 min; you can hear the TV playing in the next room up to each word said) Conclusion: get in to see the place but never stay overnight!!! If you would like to see beautiful hacienda and have nice weekend, go to Hacienda de Cortes
Visited the restaurant for a family breakfast. Excellent Mexican traditional food selection, juices and drinks and staff service. The Hacienda is breathtaking with lots of green areas and space for the kids to place. The chapel and Chacuaco tunnel are good for some quiet time.
Great hotel surrounded by historical buildings. New architecture compliments old ruins. My room was large with high ceilings and great view to gardens. Its set in an old Hacienda with lush gardens. The service was great and the staff friendly and very accommodating. I found the restaurant had great typical food . The setting was quite romantic. Would recommend for business events, weddings and family retreats.
Flew into Mexico City and arranged transportation to the hotel. 1.5 hours later we were turning off the toll road and headed down through a rundown area of town. I have to say I was a little nervous about what we were to expect. I was floored as we entered the property (old sugar mill) to a fountain and green grass. Property was expertly maintained and service was as good as any 4 star resort. When we got to our room the temperature was already set to 20C perfect for sleeping. Everything was very clean and orderly. This property is perfect for a destination wedding. Eating area was expertly staffed and each morning the buffet had something for everyone. Walking from the property to town I felt safe an even bought items from the locals. English is not spoken a lot here but even a gringo like me was able to purchase local items. We actually left the property each day to get snacks from a local store.
This hotel was AMAZING. The photos on the website do no do it justice. Beyond the beauty of the space, the food was delicious, the rooms were beyond comfortable and clean and the staff continually went above and beyond to ensure that everyone in our group felt at home. I cannot wait to return.
I went there for a business training and I loved it. They have great food and service, the bedroom and bathrooms are comfortable and clean. They offer a good structure for corporate trainings. I would come back there for sure!
The Fiesta Americana Hacienda was the highlight of my trip to Mexico. It was large and beautiful, service was excellent and I felt like an Aztec queen. Even though it was pricier than other alternatives it was worth every penny. Don't forget to check out the pool and the saxophone player at the breakfast.
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located 2.8 mi (4.5 km) from Campestre Xochitepec Thermal Waters, Fiesta Americana Hacienda San Antonio El Puente Cuernavaca is within a 15-minute drive of other popular attractions like WTC-Morelos Convention Center. This 131-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. On a river, the hotel is also within a 20-minute drive of Robert Brady Museum and Palace of Cortes Museum.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served weekends for a fee.
All of Fiesta Americana Hacienda San Antonio El Puente Cuernavaca's 131 rooms are air-conditioned and have an array of amenities, including laptop-compatible safes, phones, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also standard.
Guests staying at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca enjoy access to a full-service spa, an outdoor pool, and a spa tub. There's free valet parking, as well as an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 658 reviews