This is an older motel with major flaws, I will never stay here again, I pay more to go to a newer Hampton inn or Holiday Inn Express. I would recommend that others spend the $20 or $30 more a night and get a better room somewhere else
Bad things about my stay at the Ramada Monument:
1)Bathroom issues, mold in tub enclosure & extremely loud exhaust fan
2)Poor Housekeeping, towels not replaced and trash not removed til I asked, what the heck?
3)Major plumbing problems after 2 days and we were relocated to another room, but only after we complained about not having water. Also, the room we were relocated to had a hole in the wall? This relocating, was a major inconvenience and no apologies were offered.
4) Continental Breakfast?? Very, very limited, and never kept stocked.
5)Front Desk unable to give receipt at time of checkout, also failing to return my $100 incidental charge and its been 4 days since checkout??? I had to contact them, another sorry from them and told oh that will be another 3 to 5 days til I see the charge taken off my credit card.
I'm very easy going, but these bad things just kept piling up.
Thank you for your feedback.