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Appart'City Montpellier - Saint-Roch

2.0 out of 5.0

Recent guest reviews

First the good news. The staff are very friendly and eager to help, and the lobby is fairly comfortable if you need to hang out for a bit. There’s a machine with cold sodas, candy etc. The location is great, in a quiet, residential neighborhood just a few tram or bus stops from the center of town. I was there for a few weeks taking some courses. Now for the bad. The place is kind of a dump. I’ve seen worse, to be sure, but the owners and/or managers really have a lot nerve selling this place. The carpeting in the hallways is filthy and full of stains both large and small. The room furniture would make IKEA look luxurious, and though my studio apartment wasn’t dirty, it wasn’t exactly clean either, not as it should have been, as if it had been given s surface cleaning only. I do have to say the bed was clean and pretty comfortable. I had what they call a studio apartment for myself. Now granted, this is the only apartment I saw in the place, but there was barely enough room to move around, let alone be comfortable. They sell this place for two people and I just can’t imagine more than one person in there. Bad use of existing space too. Lighting was very good, and outlets were abundant, but the WI-FI was awful. Instructions for the appliances would have been helpful, but the staff helped when I had problems. I wanted to be able to do some meal preparation for myself as I was there for a few weeks, so that’s why I chose a self-catering place and didn’t expect full hotel services. If you expect them, go elsewhere. Come to think of it, go elsewhere anyway. Breakfast, which I only had a couple of times, and which costs 8.50 Euros was a typical buffet and adequate. Note to whomever actually owns this chain: this place needs a serious upgrade. It’s dirty, shoddily equipped and furnished, and not at all attractive or pleasing. If I hadn’t been booked in here as part of my program of classes I would have left after one night. And I intend to inform the lodging director of the school, with whom you do a lot of business, of my experience.

Apartments were functional if a little tired. The rooms were clean and reasonably equipped. The parking is good but it IS a bit off the beaten track with few facilities close to hand although the excellent tram service runs close. You get what you pay for...

They've got prices as if it's a four star hotel (ok, it's not a hotel, but an apartment hotel, but it only has 2 stars! Even at half price, do not go there! Ok it's not far from the train station, but in my case a hippie's car with their dog was parked a couple of meters outside the entrance, after trying once to get pass the dog and almost got bitten, had to make a detour on the other side every evening when coming back. They say it's no smoking, it reeked stale smoke every time I opened the door... plenty of cigar butts in the grass... Noisy neighbours (some people rent there for lengthy periods), once in the middle of the night during week and once on Saturday from 6 AM to 7 AM plenty of muddle-headed where wha wha whaaing on Rihanna's latest hit?!? Rooms look NO WAY like the photos, they need refurbishments, plenty of things not working, 1st the freezer was left at maximum, it was making ice of my food, then could not use microwave at it was not straight, desk lamp not working, bed head lamp missing on / off button etc. etc. They charge you for everything, early arrival, late check out, even for keeping luggage?!? The only thing that saved this from a total disaster was the nice staff at reception...

Basically this experience was horrible. The rooms look nothing like the pictures. I went with a friend and the room was tiny and noisy. We changed rooms for a bigger one and it stank of smoke worse than any bar. The whole place is very loud. I would not recommend to stay there at all. The best about this place was the staff!!! Very kind and friendly they really tried everything to help us out.

Ok is the highest I'd give this. Lovely staff, modern and clean lobby with free wifi in the lobby. Room/ apartment was very basic, rather dated and perhaps not as well dusted as I might have hoped, but bed was comfortable and the 3 bed 'apartment' we had was spacious. Breakfast was pleasant and was taken in a small purpose-used room. For croissants, coffee and orange juice 9.90€ seemed a little steep though. It was a convenient location, only about a 10 min walk away from the gare Saint roch and 15 from place de la comedie. However it was not in a location I would feel comfortable walking around in at night ... Overall it was an OK place to stay.

This place welcomes you with a reception that smells of moldy cellar. The staff at reception barely acknowledge you, the public areas are very shabby and the carpet is stained and old. The rooms are tiny and very dirty. Everything has to be paid extra. We asked for a iron and an ironing board which we had to collect ourselves from reception. The board was tiny and super thin, impossible to iron anything with it, and the iron was so dirty my shirt would have become black if i had used it. We even has a member of staff enter our room with their passepartout keys without even knocking at the door. All this for 80 euros a night. No thank you

Top points - about 10 minutes walk from the Centre; comfy bed and new and crisp bedding. The rest - paid parking; tired interior and rooms; ancient kitchen appliances; no soap in shower. In short - somewhere to sleep not to hang out.

Our decision was based on its relatively proximity to the city center (~15 mins walk or 5 mins tram ride of two stations) and of course low pricing. In that sense no bad or good surprises. Basic kitchen utensils are okay for simple cooking. Bedroom is relatively squeezed compared to the relaxed bathroom and long corridor. Our one week stay was eligible for a room-cleaning of our preference. Hygiene people can purchase some cleaning aids from the Intermarche of 7 minutes walk and perform an overall bathroom and kitchen cleaning as we did. The place overall feels like a university dormitory, and energetic neighbours may be scampish from time to time. Breakfast at extra cost is again simple but effective. Reception people are very attentive and kind. It is possible to rent a wireless router for your room, it works flawlessly. Do not forget to take out your rubbish with you when checking out. Overall it is ok for short visits without any expectations; if you look for service, comfort and extra hygiene this is not the place.

We stayed for 4 nights whilst visiting friends. It was intended to be a low cost base, and that's exactly what it provided. The reception staff were friendly, and though check in gave me a chance to test my French other staff members switched to English without request. The parking was very secure and cheap. The room was fine - nothing fancy, and the beds weren't the most comfortable ever, but perfectly functional. The bathroom was fine too. It's a 10-15 minute walk into the centre of town, but an easy one. I'd suggest not taking breakfast at the hotel, but walking into town and sitting outside a café. I'd stay again.

Everything seems old and hardly functioning (if at all). Smells is also not great in the rooms (we saw two rooms as the first we were given was incorrect and then had to be changed). Be aware that EVERYTHING is charged extra including one hour late checkout, storing luggage in the luggage room, etc. Breakfast not particularly great quality food.

29-31 Boulevard Berthelot Montpellier Herault

Hotel highlights

  • Close to Comedy Square and Fabre Museum
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located in Croix-d'Argent, Appart'City Montpellier - Saint-Roch is within a mile (2 km) of popular sights such as Comedy Square and Fabre Museum. Each of the 147 rooms at this residence includes a kitchenette, a refrigerator, and a microwave. It's in central Montpellier and also close to Peyrou Gardens and Botanical Garden.


Dining

Start each morning with continental breakfast, available for a fee from 7 AM to 10 AM.


Rooms

The 147 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Ironing boards and desks are other standard amenities. Housekeeping is available once per stay.


Property features

Guests of Appart'City Montpellier - Saint-Roch enjoy free WiFi in public areas, a terrace, and laundry facilities. Self parking is offered for EUR 7 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This residence also has a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

31.0% of guests recommend this hotel

Total of 301 reviews