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Home-Towne Suites Montgomery

2.0 out of 5.0

Recent guest reviews

Initially booked a 2 BR suite but was filthy! Closet doors broken. No towels in bathroom! Curtains missing! Spoke w/ front desk and moved to another 1 BR suite worh no refund of price difference and room dirty with bugs and stains in carpet, on chairs, bathroom vent dust so thick it looked like mold, bathroom ceiling had stains and bathroom cabinet hand stains that could have been wiped had rooms been cleaned as they should!

Told to use elevator to get to room on 3rd floor. But, elevator was broken.

My husband and I stayed here about two years ago. It was fantastic! But this time it wasn't so great. The room was not cleaned, the floors were so dirty. No one came and brought towels or cleaned the trash. They took away breakfast and we couldn't get into the wifi. THE WORST PART IS THEY NOW HAVE ROACHES. NOT BIG ONES BUT DIRTY ONES. We will not be going back. I was very disappointed that they had let it go so bad.

I don't know what has happened to this establishment, but the rooms do not have sheets nor towels waiting. The linen they do give is torn and almost see through. The door to the building is broken with no handle on the inside, therefor, there is no security although a keycard access is there. The carpets in the hallways and stairs are filthy. To add to security issue, there were rooms just left open in the middle of the night with no one in them. Anyone could have walked in off the street and setup shop in a room. Did not feel safe and if had been able to get a refund and go elsewhere I would have.

Since Orbitz rejected my honest review of this disgusting place, I will say this, STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!

Let's just say when I turned the lights on, I saw 3 roaches scatter. I called the front desk but no one answered. Went down to complain but no one was at the the desk. Had I not been completely exhausted I would've rather stayed in my car. Security guard was extremely rude and short also. Overall horrible experience. I would never stay here again, even for free.

Best room ever. Got way more than expected. Room was clean and big.

Served it's purpose. We were barely in the room from visiting all the museums and historic sites. I would stay here again.

The overall place was lacking in cleanliness. The location was central to our needs.

Room was great as well as the staff. Guests were rough around the edges. Came back from dinner and 6 police officers at the room next door and guest down the hall screaming at the police!!!! Also false advertising when they state they have free breakfast because they do not. That was a selling point for me but they lied

This hotel has the best rates for an efficiency type room. Full kitchen and good work area. Great location for traveling also.

Sofa is not clean. I mean the sofa in the living room. It is so dirty. Everything else is good. Inside the room is great.

Travel for business is great! Not sure if it's the best for families but great for business travel.

Perfect for the business traveler on a budget. Hidden Gem. Not a great place for kids/vacation travel as there are long term tenants living in this extended stay hotel. If you like the smells of someone cookin' it up in their kitchen while checking in, this is your hotel. Enjoy!

The hotel was right along interstate. Room was spacious. Full kitchen. The refrigerator made clanging noises ALL night long. Advised front desk and they simply said, "Yeah, it does that.". There was nothing extra for the guests, no perks. Bathroom had to be cleaned before I felt it was useable for our stay. (I generally carry Lysol just in case).

NO COMPLAINTS ON MY END. GREAT LOCATION, FRIENDLY STAFF, GREAT PRICE.

Was a very nice stay. Room was clean. Everything worked. Had no problems. Also like the security door to get into the building. Very friendly staff and personnel.

There was an on site security guard when I arrived that night. He knew everything that was going on and who was going in and out. I felt very safe arriving so late. The front desk was very friendly and accommodating. There was a pretty big kitchen and the room was comfortable and large.

My hotel experience overall was pleasant &peaceful

Was a fairly pleasant stAy. ....had no issues with the staff at all....just make sure you pay for the next day by eleven o'clock or they charge you twenty dollars...

1255 TownePlace Drive Montgomery AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Home-Towne Suites Montgomery places you within 2 miles (3 km) of Montgomery Museum of Fine Arts and Blount Cultural Park. This 95-room hotel has an outdoor pool, free in-room WiFi, and free self parking. It's also close to Auburn Montgomery and Carolyn Blount Theatre.


Rooms

All 95 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, along with 32-inch flat-screen TVs. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

At Home-Towne Suites Montgomery, guests have access to an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Studio, 2 Bedrooms, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Home-Towne Suites Montgomery

Everyone (6) Couples (22) Business (17) Family (28) Friends (5) Other (12)
1

filthy is too nice a word

Everyone
Bathroom vent Bathroom sink cabinet

Initially booked a 2 BR suite but was filthy! Closet doors broken. No towels in bathroom! Curtains missing! Spoke w/ front desk and moved to another 1 BR suite worh no refund of price difference and room dirty with bugs and stains in carpet, on chairs, bathroom vent dust so thick it looked like mold, bathroom ceiling had stains and bathroom cabinet hand stains that could have been wiped had rooms been cleaned as they should!

By , from Moss Point on Oct 2, 2017

4

elevator broke

Everyone

Told to use elevator to get to room on 3rd floor. But, elevator was broken.

By , from Montgomery, Al on Sep 29, 2017

3

it wasn't like this before

Everyone

My husband and I stayed here about two years ago. It was fantastic! But this time it wasn't so great. The room was not cleaned, the floors were so dirty. No one came and brought towels or cleaned the trash. They took away breakfast and we couldn't get into the wifi. THE WORST PART IS THEY NOW HAVE ROACHES. NOT BIG ONES BUT DIRTY ONES. We will not be going back. I was very disappointed that they had let it go so bad.

By on Sep 18, 2017

2

down hill run

Everyone

I don't know what has happened to this establishment, but the rooms do not have sheets nor towels waiting. The linen they do give is torn and almost see through. The door to the building is broken with no handle on the inside, therefor, there is no security although a keycard access is there. The carpets in the hallways and stairs are filthy. To add to security issue, there were rooms just left open in the middle of the night with no one in them. Anyone could have walked in off the street and setup shop in a room. Did not feel safe and if had been able to get a refund and go elsewhere I would have.

By on Sep 5, 2017

1

stay away

Everyone

Since Orbitz rejected my honest review of this disgusting place, I will say this, STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!

By , from Ohio on Jun 23, 2017

1

cockroach motel

Everyone

Let's just say when I turned the lights on, I saw 3 roaches scatter. I called the front desk but no one answered. Went down to complain but no one was at the the desk. Had I not been completely exhausted I would've rather stayed in my car. Security guard was extremely rude and short also. Overall horrible experience. I would never stay here again, even for free.

By , from Montgomery, AL on Jun 24, 2016

5

family trip

Families

Best room ever. Got way more than expected. Room was clean and big.

By on Jan 20, 2016

3

history road trip

Families

Served it's purpose. We were barely in the room from visiting all the museums and historic sites. I would stay here again.

By on Oct 12, 2015

3

family trip

Families

The overall place was lacking in cleanliness. The location was central to our needs.

By on Jul 25, 2015

2

ok

Couples

Room was great as well as the staff. Guests were rough around the edges. Came back from dinner and 6 police officers at the room next door and guest down the hall screaming at the police!!!! Also false advertising when they state they have free breakfast because they do not. That was a selling point for me but they lied

By on Jul 21, 2015