being partially handicapped we needed elevators. Nowhere did they state there were no elevators on the premises and we were placed on the third floor. We had to find a way to carry our luggage up three flights of steps to get to the room. Now the room was clean, but the stairwell was filthy! We were told it was a Deluxe breakfast so the next morning we went down and all they had was coffee, hot water, and instant oatmeal. When I asked about it I was told they would get me some muffins and granola bars. The trash can in the lobby was overflowing on to the floor. To get any glasses, utensils, plates, coffee maker, etc you had to fill out a form, take it to the front desk and then get what you need. This property was WAY over priced for what you get! Never will stay at this chain again.