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Baymont Inn And Suites Montgomery

2.0 out of 5.0

Recent guest reviews

Room was clean, bathroom was clean, we had no issues. We just needed a place to lay our heads on our way to spring break, and this fit the bill. No frills, but didn't expect any. Comfortable beds and warm showers were all we needed and this hotel delivered.

Although the location of this hotel was perfect for us, the accommodations were awful! The room needed work: carpet was very old, dresser area below tv was banged up, the bathroom smelled like urine, the toilet paper holder was pulling out of the wall, the toilet tank top didn't fit properly so it was sitting rather precariously on top. The door to the room did not fit correctly. I refused to take a shower but my husband did. He said the seal between the tub and the wall was a gaping hole. All in all a bad experience. No effort was put into this hotel. Only plus? They let us bring our dog. I won't be staying there again.

This hotel didn't meet my expectations because the bathroom wasn't clean the chair had a long rip on the arm of the chair I wasn't comfortable at all had ironing board no iron

the lock on the door was missing a screw. I could not get a secure internet and when I called the desk to inquire about it not being secure, she told me that was the right internet and that it was not a secured connection. Next morning we went for breakfast and they milk for the cereal and it was sour. We ended up leaving and having breakfast somewhere else. This is the worst Baymont Inn that we have stayed at.

The staff was very friendly, and the beds sleep great. Breakfast was not fresh, and was not restocked. The sheets had brown spots on them. Will not be staying here again.

Won’t stay here again. My daughter whom I got the room for got up very early and left because it was terrible. The check in was a good sign because it also looked old and not fresh. I made the reservation after 4:00 p.m. that day and could not cancel so they had my money.

The bathtub was so old, it was hard to tell if it was dirty or not. The coffee pot in room was dirty.One wall light by the bed not working. Was very disappointed. Usually Baymont is good.

After checking in, our room had towel racks falling off of the walls, filthy tub, burns on sheets/bed covers/furniture and moldy smell. We requested a room change only to find the tub was still dirty with a non-working hairdryer. They replaced the hairdryer but the stale, moldy smell was still strong. We requested a late checkout and were informed that there would be a $10 fee added but we could checkout at 2 p.m. which, we agreed to. We received a call from the front desk clerk at 11 a.m. On checkout day reminding us of the checkout time, at which point, I reminded the clerk that we had a late checkout which she verified with someone else there. An hour and a half later, the clerk calls back to ask what time we planned on checking out and notified us that the late checkout was $10 (plus tax) PER HOUR! We went to the front desk to checkout and ask why we hadn't been told this in the first place and had a t-shirted man come out from a back room and claim that he HAD notified us (which was false), accuse us of lying and told us to "just leave!" He was very confrontational and exceptionally rude and insulting!!! We will NEVER consider the place, again and, would recommend that, for anyone looking for a room, avoid this place!

Bathroom door falling apart literally. Doorknob barely attached to door. Room dirty(wife slept on top of bed not between sheets.Entry door barely closed. We paid too much but couldn't find any other motel with room.and had been on the road for 12 hours....will NEVER stay at another Baymont!!!! Cost too much and not safe or clean!!!

This hotel definitely needs to be thoroughly cleaned, renovated, and modernized. If I hadn't checked in so late from work I would have found another hotel and not stayed here at all. The next morning I quickly booked a room at a different hotel and checked out of this room even though I knew I wasn't going to be given any sort of reimbursement for the nights I did not stay.

5837 Monticello Dr Montgomery AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont Inn And Suites Montgomery places you within 2 miles (3 km) of Eastdale Shopping Mall and Montgomery Museum of Fine Arts. This hotel has 47 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also nearby are Carolyn Blount Theatre and Blount Cultural Park.


Dining

Free continental breakfast is offered each morning.


Rooms

All of Baymont Inn And Suites Montgomery's 47 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Ironing boards, desks, and free toiletries are also standard.


Property features

At Baymont Inn And Suites Montgomery, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Additional amenities include a meeting room, a business center, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

39.0% of guests recommend this hotel

Total of 127 reviews