Skip to main content
Beginning of main content

NH Collection Monterrey

4.0 out of 5.0

Recent guest reviews

The hotel room was spacious and clean. Enjoyed easy walk through access to the mall. We were staying with other family members for a wedding and the staff was extremely helpful and accommodating, providing car service, extra water, information, and support on our first trip to Mexico. Thank you.

Went on a business trip and enjoyed the amenities offered due to the location after work. Beautiful scenery and gorgeous architecture.

I would def recommend this hotel. The complementary nespressos offered in room are just great.

I would recommend this hotel for its ambience, location and food. If you are looking for a hotel that is in a great location, this is it!

The hotel is perfect, location, food and the staff are excellent.

THe hotel is conveniently located within a shopping mall. Was in Monterrey for a wedding and the hotel has a great location: just a short drive from restaurants, the weddding venue and excellent mountain views (be sure to ask for a room facing the mountains). Taxis are easy to find in the hotel.

Very convenient location (mall connected, big grocery store nearby). Very nice room and staff. We had a beautiful view of the mountains. Only negative: We once took a taxi provided by the hotel doorman. Perhaps nicer than the ubiquitous green taxis, but cost about double the price. They don't use meters, and I'm guessing they charge what they think they can get. (My wife expressed surprise with the price, and the driver immediately lowered it 10 pesos.)

Nothing special. The hotel is an ordinary hotel, good for 1-2 nights stay but not for longer.

Great location, but hotel service, in general, was not great.

The location and the hotel are both amazing. Located in a very high end mall in a beautiful safe nieghborhood. I go to monterrey often and will only stay at the nh hotel going forward. For the price you seriously can't find anything better. -angel

Nice place to stay as I have stayed here before. Everyone is outstanding and the value is as well. However, this time I was somewhat surprised to notice a "smell" like sewer gas in the hotel lobby one day and in our bathroom throughout the five days I stayed there. I am only guessing it is a problem that they were working on since it was not present before. Other than that I am planning on being there again very soon.

I visited Monterrey for personal reasons. The location of this hotel was excellent. The staff most informative, especially since my Spanish is not all that good, yet. I enjoyed the quality of the room, the cleanliness, the friendly staff and perhaps even better, being located in a "mall". Went to a good coffee shop, had a good selection of food operations to go to and a movie theater as well. Parking is located directly below the hotel and is secure and cheap too. I am staying here again next month and would recommend this hotel as a value in quality for price.

Excellent

Everything was great

stayed for 2 days, but the hotel is located in an excellent area. Mall and movie theatre located adjacent. Plenty to do with walking distance. Definitly recommend going there a stay in MTY.

Guest reviews for NH Collection Monterrey

Everyone (1) Business (4) Couples (4) Family (2) Other (2) Friends (2)
5

great experience

Everyone

The hotel room was spacious and clean. Enjoyed easy walk through access to the mall. We were staying with other family members for a wedding and the staff was extremely helpful and accommodating, providing car service, extra water, information, and support on our first trip to Mexico. Thank you.

By on Jan 16, 2017

Review comment responded on Jan 18, 2017

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time. Saludos cordiales Juan F. Candeal Amer. General Manager NH Collection Monterrey

4

nice place in great location.

BusinessTravelers

Went on a business trip and enjoyed the amenities offered due to the location after work. Beautiful scenery and gorgeous architecture.

By on Nov 23, 2014

5

highly recomended

Couples

I would def recommend this hotel. The complementary nespressos offered in room are just great.

By on Nov 18, 2014

5

great hotel in a great location

Families

I would recommend this hotel for its ambience, location and food. If you are looking for a hotel that is in a great location, this is it!

By on Aug 21, 2014

5

excellent hotel

Couples

The hotel is perfect, location, food and the staff are excellent.

By on Jun 2, 2014

5

excellent stay

Couples

THe hotel is conveniently located within a shopping mall. Was in Monterrey for a wedding and the hotel has a great location: just a short drive from restaurants, the weddding venue and excellent mountain views (be sure to ask for a room facing the mountains). Taxis are easy to find in the hotel.

By on Feb 10, 2014

5

nice hotel, safe & convenient location

Couples

Very convenient location (mall connected, big grocery store nearby). Very nice room and staff. We had a beautiful view of the mountains. Only negative: We once took a taxi provided by the hotel doorman. Perhaps nicer than the ubiquitous green taxis, but cost about double the price. They don't use meters, and I'm guessing they charge what they think they can get. (My wife expressed surprise with the price, and the driver immediately lowered it 10 pesos.)

By on Jan 3, 2014

3

ivo

Singles

Nothing special. The hotel is an ordinary hotel, good for 1-2 nights stay but not for longer.

By on Apr 23, 2013

4

great location, not the best service

BusinessTravelers

Great location, but hotel service, in general, was not great.

By on Jul 26, 2012

5

amazing

GetawayWithFriends

The location and the hotel are both amazing. Located in a very high end mall in a beautiful safe nieghborhood. I go to monterrey often and will only stay at the nh hotel going forward. For the price you seriously can't find anything better. -angel

By on Jul 24, 2012