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Hotel Monterrey Macroplaza

2.5 out of 5.0

Recent guest reviews

THE TOILET WAS CLOGGED SO I CALLED THE FRONT DESK TO REPORT IT. THE MAITENANCE PERSON DID NOT KNOW WHAT TO DO OR HOW TO FIX THE PROBLEM. HIS SUPERVISOR ASSURED ME THAT THE PROBLEM WOLD BE RESOVED. WHEN I RETURNED THREE HOURS LATER NO ONE WAS WORKING ON IT HOWEVER THE PROBLEM WAS NO RESOLED. ONLY WHEN I WENT TO THE FRONT DESK TO COMPLAIN ABOUT IT I WAS ASSIGNED TO ANOTHER ROOM.

I was attending a conference nearby and I decided to stay in this hotel. The overall experience was OK. The location is great and close to multiple transportation options. Internet was OK. Breakfast options were good. Dinner options and local beer are excellent. Irons and ironing boards are not available in rooms, one must ask for them and turn them back at check out. Staff is friendly and helpful.

The Hotel has one of the best locations in downtown Monterrey. Right across the street from Plaza Zaragoza. The facility is aged and could use some remodeling. Friendly staff.

Rooms overlooking Plaza Zaragoza are nice but dated. Safe in room did not work. Staff said they are being phased out. Overall, I would recommend for value and location

Excellent room with view of Plaza Zaragoza. Somewhat lengthy wait to check in. Rooms are a bit aged but OK for the most part. Excellent location.

Great price for an excellent location! Staff are very very nice! Very old tv but who want to watch tv in Monterrey? Hope to back again soon!

I liked how they treat as Every thing was exelent di finally I recommend Every thing was pretty close. From the hotel Restaurants, parks, places to walk and more We like the room pretty clean the employee Very kain and going to cam back Ue like the breakfast and the service in general

The place is nice and nicely located. I had a very good stay!

Regular Experience....some days waiting for house keeping and fresh towels...Staff at Hotel ..courteous, friendly and prompt...Business Center & Computers NEED HELP.....basically non-working equipment!

nice clean rooms very affordable prices , perfect location at the center of the Monterrey

this Hotel has a excelent ubication, you wont a better place to stay in monterrey downtown for this price, seriusly...

Services and location are great, you won't find another hotel like this for this price. This hotel is in Monterrey downtown, so as soon as you step out the hotel you are in the Morelos street which is very good place to do shopping. There were some problems with my rooms (yes! Rooms, because I asked for a change of room twice). First room I get didn't have a safe box and second room was to hot (something wrong with the AC) but the service was great on both cases, just ask for it and no questions made, even I get a upgraded room the second time, Once my room issues were solved everything was nice and smoth for the next 5 days.

I very enjoyed the respect and cleannes room and place overe here in Monterrey.

The check-in personnel was very accommodating with requests. Wish had more time to use the amenities...pool being open from 6am to 11pm allows you to use it before going out or after a day of sightseeing. Business center without additional fees is a nice perk. Not to miss is its perfect location...very central to MacroPlaza and the Morelos commercial area. Checkout was quick with an immediate taxi service. Would go back there for future Monterrey stays.

Morelos 574 Ote Col. Centro Monterrey NL

Hotel highlights

  • Walking distance to Fuente de la Vida o Neptuno and Macroplaza
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Monterrey Macroplaza places you next to Faro de Comercio and within a 5-minute walk of other popular sights like Fuente de la Vida o Neptuno. This 201-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. Macroplaza and Explanada de los Heroes are also within a short walk.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 201 air-conditioned rooms feature microwaves, safes, and ironing boards. Guests can expect free WiFi and cable TV. Hair dryers and desks are other standard amenities.


Property features

At Hotel Monterrey Macroplaza, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include 8 meeting rooms, conference space, and a business center.

Room options

Executive Room

Full 1 | Sleeps 2

Executive Double Room

Full 2 | Sleeps 4

Standard Double Room

Full 2 | Sleeps 4

Superior Room

Full 1 | Sleeps 3

Guest reviews for Hotel Monterrey Macroplaza

Everyone (1) Business (3) Couples (2) Family (6) Other (2)
2
Everyone

THE TOILET WAS CLOGGED SO I CALLED THE FRONT DESK TO REPORT IT. THE MAITENANCE PERSON DID NOT KNOW WHAT TO DO OR HOW TO FIX THE PROBLEM. HIS SUPERVISOR ASSURED ME THAT THE PROBLEM WOLD BE RESOVED. WHEN I RETURNED THREE HOURS LATER NO ONE WAS WORKING ON IT HOWEVER THE PROBLEM WAS NO RESOLED. ONLY WHEN I WENT TO THE FRONT DESK TO COMPLAIN ABOUT IT I WAS ASSIGNED TO ANOTHER ROOM.

By , from SAN ANTONIO on May 10, 2017

4

ok for an overnight stay in downtown

BusinessTravelers

I was attending a conference nearby and I decided to stay in this hotel. The overall experience was OK. The location is great and close to multiple transportation options. Internet was OK. Breakfast options were good. Dinner options and local beer are excellent. Irons and ironing boards are not available in rooms, one must ask for them and turn them back at check out. Staff is friendly and helpful.

By on Aug 26, 2015

3

great location but hotel aged

Families

The Hotel has one of the best locations in downtown Monterrey. Right across the street from Plaza Zaragoza. The facility is aged and could use some remodeling. Friendly staff.

By on Apr 15, 2015

4

excellent location but a bit dated

Families

Rooms overlooking Plaza Zaragoza are nice but dated. Safe in room did not work. Staff said they are being phased out. Overall, I would recommend for value and location

By on Mar 26, 2015

3

hotel monterrey

Families

Excellent room with view of Plaza Zaragoza. Somewhat lengthy wait to check in. Rooms are a bit aged but OK for the most part. Excellent location.

By on Mar 4, 2015

5

the perfect location!

Singles

Great price for an excellent location! Staff are very very nice! Very old tv but who want to watch tv in Monterrey? Hope to back again soon!

By on Jan 14, 2015

5

awesome family trip

Couples

I liked how they treat as Every thing was exelent di finally I recommend Every thing was pretty close. From the hotel Restaurants, parks, places to walk and more We like the room pretty clean the employee Very kain and going to cam back Ue like the breakfast and the service in general

By on Jan 5, 2015

4

good place to stay at a good price

BusinessTravelers

The place is nice and nicely located. I had a very good stay!

By on Nov 25, 2014

3

business travel to attend - fundi-expo in cintermex monterrey mx

BusinessTravelers

Regular Experience....some days waiting for house keeping and fresh towels...Staff at Hotel ..courteous, friendly and prompt...Business Center & Computers NEED HELP.....basically non-working equipment!

By on Sep 29, 2014

4

perfect location

Families

nice clean rooms very affordable prices , perfect location at the center of the Monterrey

By on Sep 8, 2014