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Hotel Mision Monterrey Historico

3.0 out of 5.0

Recent guest reviews

Unfriendly front desk and super distracted with other employees

Staff is very friendly and helpfull. Room was clean. Someone came in daily to clean room. Only thing down side was that I requested a king size bed when I scheduled my room but did not get one when I checked in. I am pretty sure it could haven been fixed if I had brought it up to them but I was to lazy to ask; I was traveling with my son and didn't want to go through the hassle of changing rooms. So just make sure you are getting the bed you requested at check-in.

Great price for a Downtown hotel Very clean, very well located, free parking. A New hotel Would very gladly go back

I had to change 3 times from a room, because the air condition did not work, and was freezing. They gave me the maste room, a big room, with 2 air conditioners, both of them very noise. The quality of the furniture very poor, regular rooms very unconforble. I will never be back, and will never recommend to a friend.

Booked a standard room and got upgraded to a suite without asking for one. Staff was extra friendly, as I mentioned before this is my second home when I"m in MOnterrey, the staff already know us by name. We were greeted with a smile and we didn't even find out we were upgraded to a suite until we walked into our room. What a great surprise.. will definitely come back.

The localtion its really close to the Monterrey downtown, the personel were fatastic

This has become my second home in Monterrey, every time I have the opportunity to visit the city I stay here. I love the location and the staff is really friendly. However on my last visit I did encounter at least two major problems. The first room we were issued had a toilet that wouldn't flush and dripping water. We were moved to another room which at first seemed surprisingly clean and spacious. On the downside, after our third night stay, we began itching all over only to find some strange little creatures crawling all over us. We did report it to the hotel manager which she guaranteed to us she would check into it immediately but at that point we were ready to check out and return back home.

Friendly staff, good location, traveled as a couple received a double bed room because no single bed available. Worst of all, as previous visits, staff couldn't find my reservation since it was made thru [...] and I had to go to cyber cafe across the street to print my reservation from my email. Other than that.. it's a nice hotel and would definitely stay at this hotel again.

Where to begin? [...]The hotel is nothing near what is portrayed in the pictures. Trust me when I say the rooms are really bad. Old frayed, worn bedding, uncomfortable mattresses, and stained old dirty brown carpet. The standup shower did not drain properly and, as it was already not kept clean, I decided not to take off my house slippers. This is a warning for anyone even thinking, as I did, that you are getting a great deal on a 4 Star hotel, please don't do it. You will thank me. [...]

Well, first of all I arrive @ the Hotel Mision located in the middle of the downtown area which is great. Check in was quick, although when I was taken to my room it was very low class not at all what I expected, the room was hot the air conditioning didn't work properly and sounded as if someone was jack hammering in my room. The comforter on the bed was torn, the bathroom had poor lighting it was just unacceptable. After about 5 minutes of scoping the room out, I decided to march myself downstairs and spoke with the concierge, who seemed upset and a bit arrogant when I brought the problem to his attention and he went in the back to speak with his superior and finally changed my room and asked if my things were ready to be moved to my new room and he said ok here is your key and bring me the other when you're done moving your things. Never once did he say I apologize for the inconvenience and didn't even offer assistance with my luggage which I found quite rude. Honestly, I've stayed in various hotels in Monterrey for about the same price and believe me it's totally worth the extra 10 - 20 dollars a night to get quality service, just like the lovely Holiday Inn Centro, which is kitty corner to Hotel Mision! If you're looking for a lovely quiet stay I suggest you avoid this place!

THE SERVICE WAS NOT VERY GOOD. GAVE ME WRONG RESERVATION. POLITELY ASKED IF SITUATION COULD BE CORRECTED AND WAS BASICLY IGNORED. DID NOT HEAR A HELLO OR A THANK YOU DURING MY STAY. ROOMS WERE SMALL AND NOT VERY GOOD. I WOULD NOT RECOMMEND. THERE ARE MUCH BETTER HOTELS FOR RELATIVELY THE SAME PRICE.

Padre Mier 201 Pte. Monterrey NL

Hotel highlights

  • Walking distance to Faro de Comercio and Fuente de la Vida o Neptuno
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Mision Monterrey Historico places you in Monterrey Centro, within a leisurely stroll of popular sights such as Faro de Comercio and Fuente de la Vida o Neptuno. This 133-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. Located in central Monterrey, the hotel is also near Macroplaza and Explanada de los Heroes.


Dining

Enjoy a leisurely bite to eat at Los Cedros, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


Rooms

All 133 air-conditioned rooms provide phones and desks. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Free toiletries are also standard.


Property features

Guests of Hotel Mision Monterrey Historico enjoy free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, laundry facilities, and a hair salon.

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hotel Mision Monterrey Historico

Everyone (1) Business (2) Couples (5) Family (1) Friends (1) Other (1)
3
Everyone

Unfriendly front desk and super distracted with other employees

By on Sep 20, 2016

4

nice hotel

Families

Staff is very friendly and helpfull. Room was clean. Someone came in daily to clean room. Only thing down side was that I requested a king size bed when I scheduled my room but did not get one when I checked in. I am pretty sure it could haven been fixed if I had brought it up to them but I was to lazy to ask; I was traveling with my son and didn't want to go through the hassle of changing rooms. So just make sure you are getting the bed you requested at check-in.

By on Apr 15, 2014

4

perfectly located for the business traveler

BusinessTravelers

Great price for a Downtown hotel Very clean, very well located, free parking. A New hotel Would very gladly go back

By on Apr 24, 2012

1

a very bad experience

BusinessTravelers

I had to change 3 times from a room, because the air condition did not work, and was freezing. They gave me the maste room, a big room, with 2 air conditioners, both of them very noise. The quality of the furniture very poor, regular rooms very unconforble. I will never be back, and will never recommend to a friend.

By on Dec 19, 2011

5

nice surprise

Couples

Booked a standard room and got upgraded to a suite without asking for one. Staff was extra friendly, as I mentioned before this is my second home when I"m in MOnterrey, the staff already know us by name. We were greeted with a smile and we didn't even find out we were upgraded to a suite until we walked into our room. What a great surprise.. will definitely come back.

By on May 9, 2011

4

excelent location

GetawayWithFriends

The localtion its really close to the Monterrey downtown, the personel were fatastic

By on Feb 15, 2011

2

great location & value needs improvement

Couples

This has become my second home in Monterrey, every time I have the opportunity to visit the city I stay here. I love the location and the staff is really friendly. However on my last visit I did encounter at least two major problems. The first room we were issued had a toilet that wouldn't flush and dripping water. We were moved to another room which at first seemed surprisingly clean and spacious. On the downside, after our third night stay, we began itching all over only to find some strange little creatures crawling all over us. We did report it to the hotel manager which she guaranteed to us she would check into it immediately but at that point we were ready to check out and return back home.

By on Jan 20, 2011

3

great location

Couples

Friendly staff, good location, traveled as a couple received a double bed room because no single bed available. Worst of all, as previous visits, staff couldn't find my reservation since it was made thru [...] and I had to go to cyber cafe across the street to print my reservation from my email. Other than that.. it's a nice hotel and would definitely stay at this hotel again.

By on Sep 16, 2010

1

don't even think about it

Couples

Where to begin? [...]The hotel is nothing near what is portrayed in the pictures. Trust me when I say the rooms are really bad. Old frayed, worn bedding, uncomfortable mattresses, and stained old dirty brown carpet. The standup shower did not drain properly and, as it was already not kept clean, I decided not to take off my house slippers. This is a warning for anyone even thinking, as I did, that you are getting a great deal on a 4 Star hotel, please don't do it. You will thank me. [...]

By on Feb 9, 2010

1

very bad experience!

Singles

Well, first of all I arrive @ the Hotel Mision located in the middle of the downtown area which is great. Check in was quick, although when I was taken to my room it was very low class not at all what I expected, the room was hot the air conditioning didn't work properly and sounded as if someone was jack hammering in my room. The comforter on the bed was torn, the bathroom had poor lighting it was just unacceptable. After about 5 minutes of scoping the room out, I decided to march myself downstairs and spoke with the concierge, who seemed upset and a bit arrogant when I brought the problem to his attention and he went in the back to speak with his superior and finally changed my room and asked if my things were ready to be moved to my new room and he said ok here is your key and bring me the other when you're done moving your things. Never once did he say I apologize for the inconvenience and didn't even offer assistance with my luggage which I found quite rude. Honestly, I've stayed in various hotels in Monterrey for about the same price and believe me it's totally worth the extra 10 - 20 dollars a night to get quality service, just like the lovely Holiday Inn Centro, which is kitty corner to Hotel Mision! If you're looking for a lovely quiet stay I suggest you avoid this place!

By on Jan 4, 2010