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Portola Hotel & Spa at Monterey Bay

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
3,599 reviews

Amenities

  • Pool
  • Pet Friendly
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Monterey Convention Center
    1 min walk
  • Popular Location
    Maritime Museum
    2 min walk
  • Popular Location
    Fisherman's Wharf
    4 min walk
  • Airport
    Monterey, CA (MRY-Monterey Peninsula)
    6 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area

    Monterey

    Portola Hotel & Spa at Monterey Bay is located near the beach and in an area with good shopping. 17-Mile Drive and Monterey County Fairgrounds are notable landmarks, and the area's natural beauty can be seen at Monterey Bay and Lovers Point. Dennis the Menace Park and Monterey Bay Aquarium are not to be missed. Our guests love the resort's location for the sightseeing.

    What's nearby

    • Popular Location
      Monterey Convention Center - 1 min walk
    • Popular Location
      Maritime Museum - 2 min walk
    • Popular Location
      Fisherman's Wharf - 4 min walk
    • Popular Location
      Waterfront - 6 min walk
    • Popular Location
      Dennis the Menace Park - 13 min walk

    Getting around

    • Salinas Station - 31 min drive
    • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive

    Restaurants

    • Jacks Monterey – Alfresco dining restaurant with a bar offering Californian cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Peters B's Craft Brewery – Alfresco dining restaurant with a bar. Serves lunch and dinner daily. Kids' menu available.
    • The Club Room – Restaurant. Serves breakfast daily.

    About this property

    Portola Hotel & Spa at Monterey Bay

    3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free resort. A shopping center shuttle is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 379 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. WiFi and wired Internet are standard, as are LCD TVs with cable channels.

    Renovations and closures

    The property will be renovating from 11 November 2019 to 30 April 2020 (completion date subject to change). The following areas are affected:
    • Guestrooms
    Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
    • Available in some public areas: WiFi (USD 9.95 per night)

    Parking and transportation

    • Self parking: USD 21.00 per day
    • Valet parking: USD 25.00 per day
    • Free shopping center shuttle

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 20 for adults and USD 5.95 for children
    • 3 restaurants and 1 coffee shop/café
    • 2 bars/lounges
    • Room service available

    Things to do

    • 24-hour fitness center
    • Full-service spa
    • Outdoor pool
    • Shopping
    • Steam room

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Free rollaway/extra beds
    • Laundry facilities
    • Outdoor pool
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Filipino
    • Spanish

    Business services

    • Business center
    • Meeting rooms
    • Conference space (60000 square feet)

    Outdoors

    • Terrace

    Spa

    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Manicures and pedicures
    • Massage/treatment rooms
    • Spa open daily
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Ceiling fan
    • Free cribs/infant beds
    • Free rollaway beds
    • Heating
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Entertainment

    • 42-inch LCD TV
    • Cable channels
    • Pay movies

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Safe

    Nearby things to do

    Activities

    Where to eat

    4.2

    Very Good

    5 - Excellent
    1,718
    4 - Good
    1,254
    3 - Okay
    394
    2 - Mediocre
    172
    1 - Poor
    61
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.3
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The location is great right across from Fishermans wharf and walking distance to many nice restaurants and bars. The service was great the room was a nice size. The balcony that opens was great super fun to people watch from. Unfortunately the bed was too soft and lacked support and the water pressure for rinsing my hair was poor but overall not bad

    Stayed 2 nights in Dec 2019

    3/5

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Dec 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Dec 2019

      4/5 Good

      • Liked: Cleanliness, room comfort

      The front desk was not very friendly and did not give a smile at all when I was checking in with my family. The room was nice but the condition of the furnishings were old and outdated.

      Stayed 1 night in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Dec 2019

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