This hotel looks nice outside and is in a convenient location. The inside of the room is terrible. Food crumbs on the floor. After many attempts, an employee brought in a very old vacuum cleaner that could not clean properly. Cigarette smell in the bathroom. Front desk staff rudely refused to do anything about the smoking smell.
Smoke free room was smoked in staff got us another room
Friendly staff, Breakfast was ok. Room as smoke smell
There are bed bugs… stay away from this property and very bad room service - no toiletries refilled when we entered the room - micro wave oven not working, towels not provided —- overall our stay was ruined at this place
All Good
It didn’t seem clean. Rugs were wet and it seemed dank.
Fine property and room. Not exciting but what you would expect from inexpensive hotel.
The staff were all VERY friendly and made sure you felt welcomed: saying "Hi", or "How are you this morning?"; rather than a perfunctory "My Pleasure.". Genuine friends.
It was nice. Everything we needed was there.
Very disappointed in our stay. The pool was closed after we arrived and no explanation from the front desk. Only 2 sets of towels in the room. The elevator then broke and we were told there was no other one but there is usually a service elevator. I have a bad right knee and left foot but can climb to the 3rd floor but have no idea what a person in a wheelchair was supposed to do. The website claims onsite dining but there is no restaurant. All in all I do not recommend this hotel.
Room was not clean. Outside of microwave looked filty and bathroom had hairs all over the floor. Room smelled like strong perfume. Walls are thin and we were put near a party that went on for hours.
Pillows smelled bad.sheets were wrinkled. Everything else was good. Common erras were clean.
Likes: Breakfast Staff Service Dislikes: - Bathtub faucet makes a weird noise as soon as you turn it on - Sink Faucet drain is not good, it drains water very slow. - The sofa bed is horrible, they just put it there for headcount as saying that the room can accommodate 5 people. I did report to the service desk on 1 & 2, she tried to help us with limited toolkit, but there isn't much she could do. We were ok with that as it was for just one night.
Staff was great. Pool filter was broken and no sign on door. It was gross
Hairs in the bathroom floor and toilet. Gross and had to clean before using it. Dirty carpet. Rooms smells terrible very musty. Rust and dirts on the microwave, A marriott brand should be much better than this. At least to have clean bathrooms Good breakfast.
UPMC East is a short stroll from SpringHill Suites by Marriott Pittsburgh Monroeville, and other popular attractions like Monroeville Convention Center are within a few miles (5 km). This 3-star hotel welcomes guests with 86 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, sitting areas, and refrigerators. Housekeeping is available on request.
Guests of SpringHill Suites by Marriott Pittsburgh Monroeville have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
This hotel looks nice outside and is in a convenient location. The inside of the room is terrible. Food crumbs on the floor. After many attempts, an employee brought in a very old vacuum cleaner that could not clean properly. Cigarette smell in the bathroom. Front desk staff rudely refused to do anything about the smoking smell.
Thank you for staying with us.
Thank you for staying with us.
Smoke free room was smoked in staff got us another room
Thank you for staying with us and your feedback.
Friendly staff, Breakfast was ok. Room as smoke smell
Thank you for staying with us and your feedback. I have shared your comments with the staff to make sure these issues are resolved. hope to see you in the future.
There are bed bugs… stay away from this property and very bad room service - no toiletries refilled when we entered the room - micro wave oven not working, towels not provided —- overall our stay was ruined at this place
Thank you for staying with us and your feedback.
All Good
Thank you for staying with us and your feedback.
It didn’t seem clean. Rugs were wet and it seemed dank.
Thank you for staying with us and your feedback. We will be looking into this issue and making sure it is taken care of.
Fine property and room. Not exciting but what you would expect from inexpensive hotel.
Thank you for staying with us and your feedback. Hope to see you in the future.
Thank you for staying with us and your feedback.