Everything was great!!
This property needs to be updated ASAP. Stayed from 3/30 to 4/2. The building is extremely dated, dirty and needs to be repaired. At checkin, I asked the gentleman at the desk for an extra set of towels. to which he responded, "We don't have any. Check back tomorrow morning." I'm not sure if hewas just being lazy or was really telling the truth. Nonetheless, I went to WalMart the next day and purchased my own set of towels. The hotel has 2 floors, but no elevator. I'm sure this has to violate some ADA compliance rules. I had to schlep my luggage up to the 2nd floor via the stairs, which were riddled with trash, old air conditioners, and other discarded materials/equipment. The hallways reeked of marijuana - despite my room being a no smoking room. My room smelled of marijuana and mold. Bathroom was disgusting - paint peeling off walls, dirt in corners, floor not clean, and shower curtain old and musty. My TV wouldn't turn off. Towels and pillow cases had stains on them. The pillows themselves were old, clumpy and dirty. Some kind of substance was splattered the walls. I purchased a candle and some lysol and was able to sanitize what I could. The bathub had jets in it, which were showing signs of mold. Overall, I will NEVER stay here again. Since this is pretty much the only hotel in Bastrop, I could tell the operator of this hotel feels like they don't need to invest at all in this establishment due to being the only game in town. You should be ashamed.
Unfortunately, I will have to say that I will not be going back to this I’ll tail. From the photos online if you’d be a great stay.
Entire hotel was very dirty, looked like it hadn’t been cleaned in months, chips & other things all in hallway, dried puke in stairway, room was so nasty we slept on top of covers & didn’t dare take our shoes off.
The WiFi is trash everything else was nice ! Best hotel in Bastrop though
The room was clean n nice. The bathroom (bathtub) was a peeling mess. I couldn't step in the tub without my slippers. There was someone cutting grass outside the window upon my arrival n I needed to sleep to preach at 7pm. I never made it to sleep due to lawncare outside noice.
For the low rating that has....it was nice and pleasantly comfortable and the staff was awesome
The bathroom need a lot more attention. Not clean, missing items at first and the room was not freshly clean.
Check in was quick and easy. Friendly desk staff. Room was clean and comfortable.
Breakfast was taken away too early!,I went down at 9:20. It was nothing there!
Snyder Museum and Creative Arts Center is a short stroll from Americas Best Value Inn & Suites Bastrop, and other popular attractions like Chemin-A-Haut State Park are within a 15-minute drive. This 40-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served each morning from 7:00 AM to 9 AM.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Americas Best Value Inn & Suites Bastrop features free WiFi in public areas, a business center, and a seasonal outdoor pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a computer station, free newspapers, and a vending machine.
Everything was great!!
This property needs to be updated ASAP. Stayed from 3/30 to 4/2. The building is extremely dated, dirty and needs to be repaired. At checkin, I asked the gentleman at the desk for an extra set of towels. to which he responded, "We don't have any. Check back tomorrow morning." I'm not sure if hewas just being lazy or was really telling the truth. Nonetheless, I went to WalMart the next day and purchased my own set of towels. The hotel has 2 floors, but no elevator. I'm sure this has to violate some ADA compliance rules. I had to schlep my luggage up to the 2nd floor via the stairs, which were riddled with trash, old air conditioners, and other discarded materials/equipment. The hallways reeked of marijuana - despite my room being a no smoking room. My room smelled of marijuana and mold. Bathroom was disgusting - paint peeling off walls, dirt in corners, floor not clean, and shower curtain old and musty. My TV wouldn't turn off. Towels and pillow cases had stains on them. The pillows themselves were old, clumpy and dirty. Some kind of substance was splattered the walls. I purchased a candle and some lysol and was able to sanitize what I could. The bathub had jets in it, which were showing signs of mold. Overall, I will NEVER stay here again. Since this is pretty much the only hotel in Bastrop, I could tell the operator of this hotel feels like they don't need to invest at all in this establishment due to being the only game in town. You should be ashamed.
Thank you for your review. Sorry we did not meet your expectation. We have forwarded to your information to appropriate department for correction. We take your concern seriously..Sincerely, we appreciate your business and hope you give us a chance to prove ourself.
Unfortunately, I will have to say that I will not be going back to this I’ll tail. From the photos online if you’d be a great stay.
Thank you for taking time to write us. Sorry we could not meet your expectation. We sincerely appreciate your business and hope you give us chance to serve us in near future.
Entire hotel was very dirty, looked like it hadn’t been cleaned in months, chips & other things all in hallway, dried puke in stairway, room was so nasty we slept on top of covers & didn’t dare take our shoes off.
Thank you for taking time to write a review about our hotel. We appreciate your business. I noticed in a review that you were not satisfied with your stay. I empathize with how you feel. I will take your concern to appropriate department and resolve it as soon as possible. We thrive to deliver great customer service to our guests. Please give us an opportunity to serve you in future hospitality needs. You have a wonderful day.
The WiFi is trash everything else was nice ! Best hotel in Bastrop though
Thank you for your feedback. We will address the issues about the wifi with our service provider. Please if your ever in the area again let us have the chance to make it up to you Thank you Front desk
The room was clean n nice. The bathroom (bathtub) was a peeling mess. I couldn't step in the tub without my slippers. There was someone cutting grass outside the window upon my arrival n I needed to sleep to preach at 7pm. I never made it to sleep due to lawncare outside noice.
I'm sorry your stay was less than perfect. We are currently refinishing all bathtubs throughout the property, and our lawncare usually takes less than 45 minutes. I will be following up with them over this issue. I hope you give us another chance in the future.
For the low rating that has....it was nice and pleasantly comfortable and the staff was awesome
Thank you so much for your 5 star review! We try hard to make guests feel at home. We hope to see you again soon!
The bathroom need a lot more attention. Not clean, missing items at first and the room was not freshly clean.
Hello Charlie,thank you for taking the time to give us your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. I hope you give us another chance to show you how great we can be.
Thank you for review. We appreciated it very much. Our staff would love to hear that they met expectation . It does help motivate our staff. Thank you again and looking forward to serve you in a near future.