Pool was freezing, 3/4 of the games in the game room didn’t work, 0 of the 3 hot tubs worked. Place was dirty and smelled bad
Good
The property is poorly maintained and tired. Hot tubs were cold, rec room poorly maintained. coffee maker in room didn't work, shower didn't work, dangerous luggage ramp, staff no where to be found. restaurant closed. They don't even have a sign outside telling you where you are. We drove past it the first time.
The property was clean and staff is very nice. Because Monarch Pass it is a sky resort the hotel empty. No rate.
It’s in a beautiful setting ! Very quiet !
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I liked the heated pool I didn’t like the tiny hot tub and time options to use it. I didn’t like the food, the expensive price for the food or the horrible service from the cook and the server. Overall a horrible experience! I won’t be back and I definitely will not recommend this place to anyone.
Rundown property, room next to me partied loudly all night and front desk didn’t do anything about it even after I called 4 times.
This is the closest hotel to Monarch Ski Resort, about 10 min drive. But there is no shuttle service. The facility is very old with a very slow elevator. Jacuzzi was not working and pool was cold so we didn’t use them again. We received no room service for the whole 5-day stay. Our first request was flat-out denied by cleaning staff “we are too busy “. They did not come to vacuum our room as promised despite our request. We have to take out trash ourselves. We had to go to the front desk to receive the most basic amenities such as replacement towels and extra soap. Cold continental breakfast was the lowest quality food we’ve ever paid for, period. Other guests were outraged as well. Staff were generally in bad mood and not hospitable. WiFi is free but very slow and intermittent. There was almost no cellular reception with AT&T. Overall, unbelievably terrible, worst hotel stay we have ever experienced.
The resort needs to be updated. They are short staffed and I need better Internet service
There was no air conditioning which is not listed clearly. The price was pretty high for the lack of amenities
Poor air quality. Smelly. Run down. Hard beds. Would be ok if it didn’t cost me so much. Had I known more about the conditions of this building I would not have stayed. I think it is a health risk
Except for limited cell phone reception lived the place. Clean, comfortable, pool and hot tubs were good. Restaurant was very good with a good variety.
The property was not air conditioned so we did not stay.
A unique feature was the pond and creek behind the building. It was nice to walk around those with our kids.
No AC in room. Very bad during summer. Halls smell. Poor food in restaurant. Building is in poor condition. For the money, there are plenty of other places to stay with Air Conditioning.
Loved being on side of beautiful mountain. View from room was spectacular!
Monarch Mountain Lodge places you next to San Isabel National Forest and within a 5-minute drive of Mirkwood Trees. This 3-star hotel has 90 rooms and welcomes guests with a restaurant, an indoor pool, and free self parking.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:00 AM.
Guests can expect to find 39-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free long-distance calls, and free local calls are other standard amenities. Housekeeping is available on request.
At Monarch Mountain Lodge, guests enjoy features like an indoor pool, a gym, and a sauna. You can put free parking to good use if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, conference space, and a computer station.
Pool was freezing, 3/4 of the games in the game room didn’t work, 0 of the 3 hot tubs worked. Place was dirty and smelled bad
Good
Hi Otis - Thank you for the perfect rating. We truly appreciate it. We look forward to serving you again in Monarch Mountain Lodge.
The property is poorly maintained and tired. Hot tubs were cold, rec room poorly maintained. coffee maker in room didn't work, shower didn't work, dangerous luggage ramp, staff no where to be found. restaurant closed. They don't even have a sign outside telling you where you are. We drove past it the first time.
Hello Michael - Thank you for your review. We are working on improving our facilities and amenities. Hope you could visit us again soon.
The property was clean and staff is very nice. Because Monarch Pass it is a sky resort the hotel empty. No rate.
Hello Silvia - Great to know you enjoyed your stay here in Monarch Mountain Lodge. Hope you visit us again here. Thanks
It’s in a beautiful setting ! Very quiet !
Hi Anonymous, We are incredibly grateful that you took the time out to leave us this note. Visit us again soon.
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Thank you for taking the time to rate us. Hope to see you again!
I liked the heated pool I didn’t like the tiny hot tub and time options to use it. I didn’t like the food, the expensive price for the food or the horrible service from the cook and the server. Overall a horrible experience! I won’t be back and I definitely will not recommend this place to anyone.
Hi Anonymous, Thank you for your review. We regret that your experience at Monarch Mountain Lodge did not meet your expectations. Your feedback will help us improve our services. We’d like to invite you again at our hotel and experience an improved stay. If you have any further concerns, please share it with us.
Rundown property, room next to me partied loudly all night and front desk didn’t do anything about it even after I called 4 times.
Hi Robert - We appreciate you taking the time to leave us some feedback and letting us know how we can improve our guest experience. We hope to serve you again in your future travels.