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Extended Stay America Mobile - Spring Hill

2.5 out of 5.0

Extended Stay America Mobile - Spring Hill

2.5 out of 5.0

Recent guest reviews

My stay was clean.. 1st room something was wrong with the door. The free breakfast isnt beakfast at all. Maybe a little snack. Easy check & out.. Staff wasnt friendly either. .

Lost power for several.minites and when it came back on the TV didn't work and when it did we had a handful of the channels as we did before the power surge. I was also told when I called to confirm my reservation I wouldn't be charged 27 Dollars to check in before 3 and then I was when I showed up I will not be staying here again

My stay at the hotel was good. The staff was friendly. The hotel is located in a good location and very close to the interstate.

The staff at this hotel displayed Good Customer Service Skills Day and Night shift. The room was clean and everything in the room worked.

This is a nice hotel. I really enjoyed my stay there. All the staff was very courteous and friendly.

The staff was friendly and courteous day and night shift. The room was clean and everything in the room worked. I have and continue to recommend family and friends to stay at this hotel.

I enjoyed my stay again. All of the staff were friendly and courteous.

I had good stay,I will recommend my family and friends and I will stay there again.

This place was close to the hospital where a close family member was. The room was clean and neat. The breakfast was fine. Only complaint, the mattress was not awful but not great either! It could stand replacing with a more comfortable one. Otherwise, all together one of the better places wr have stayed. Decent price for the accomodations.

Easy check in and friendly staff. Hotel walks and elevators dirty. Room noisy, roads, neighbors, out front. Room okay, but did not seem super clean. Kitchen and bath okay, but bed not so much. Bed old, not comfortable. HVAC good, held room temp perfect. Room was roomy Priced about right for quality.

The stay was great for the price. Was originally booked for a standard queen but asked to be changed to 2 doubles and they accomodated tgat quickly.

It is a basic ordinary hotel Nothing special but convenient location in proximity to the USA Medical center hospital

I have staye at esa all across the country they are always nice .

At first glance I was ecstatic to get my laptop out and write a review while I had some time in my room. Upon entering the room appeared to be clean and I was pleasantly surprised to find a full kitchen in the room I didn't know would be in there. I got the room for a great price as well. It had decent looking furniture and bedding although I would never write a bad review based on those things or things like rust or cracked tile. I would however write a bad review about cleanliness. I could have overlooked the curly black hair on the bathroom sink, and the black hair stuck to the shower wall. Also the chalky dried up something on the counter top. What I couldn't overlook is the fact that the sheets had not been changed since the last person!!!! I would think if I was going to recycle sheets I'd at least check to make sure you couldn't see anything obvious on them. Again curly black hair on the comforter, and when I pulled the sheet back there was a hair in between the sheets, a piece of rice, and 4 unidentified black balls of something (maybe just lent). Luckily I had a set of my own sheets in my car.read less

It's just off some of the main streets, including a major highway, but it's tucked way back in a cul de sac so not easy to find without GPS. Also the surroundings seemed a bit low-end and not the quietest area. However, the staff were friendly and even facilitated returning some property I left it in the room so I give them props for that.

508 Spring Hill Plaza Ct Mobile AL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Mobile - Spring Hill places you within 2 miles (3 km) of Spring Hill College and Dauphin Street. This hotel has 114 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Other standard amenities include a kitchen, a refrigerator, and a microwave. Weekly housekeeping is available.


Property features

Guests of Extended Stay America Mobile - Spring Hill enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This smoke-free hotel also has barbecue grills.

Room options

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Mobile - Spring Hill

Everyone (14) Couples (7) Business (7) Family (5) Other (3) Friends (2)
5
Everyone

By on Apr 14, 2019

Review comment responded on Apr 15, 2019

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

3
Families

My stay was clean.. 1st room something was wrong with the door. The free breakfast isnt beakfast at all. Maybe a little snack. Easy check & out.. Staff wasnt friendly either. .

By on Apr 2, 2019

Review comment responded on Apr 3, 2019

Candice, thank you for being a guest at our hotel. Although you liked certain aspects of your stay with us, we are sorry you didn’t like our hotel policy and the grab-and-go breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 21, 2019

Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management

4
Everyone

By on Feb 19, 2019

5
Everyone

By on Feb 12, 2019

1
Everyone

Lost power for several.minites and when it came back on the TV didn't work and when it did we had a handful of the channels as we did before the power surge. I was also told when I called to confirm my reservation I wouldn't be charged 27 Dollars to check in before 3 and then I was when I showed up I will not be staying here again

By on Jan 25, 2019

Review comment responded on Jan 27, 2019

Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps to ensure we are well poised to serve you better during your next stay. We are confident you will have a much more positive experience on a return visit. Sincerely, Hotel Management

3
Everyone

By on Jan 15, 2019

Review comment responded on Jan 15, 2019

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

5
Everyone

My stay at the hotel was good. The staff was friendly. The hotel is located in a good location and very close to the interstate.

By on Nov 28, 2018

Review comment responded on Nov 28, 2018

Thank you for the excellent review! We're thrilled to know the service provided by our staff went a long way in making your stay a memorable one and that our location close to the interstate was convenient for you. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management

5
Everyone

The staff at this hotel displayed Good Customer Service Skills Day and Night shift. The room was clean and everything in the room worked.

By on Nov 26, 2018

Review comment responded on Nov 27, 2018

Thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to hosting you again soon. Sincerely, Hotel Management

5
Everyone

This is a nice hotel. I really enjoyed my stay there. All the staff was very courteous and friendly.

By on Nov 22, 2018

Review comment responded on Nov 23, 2018

Thank you for the fantastic rating and for your comments about staying with us at Extended Stay America. Our goal is to make every guest feel welcome and comfortable their entire visit, so we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the area! Sincerely, Hotel Management

Extended Stay America Mobile - Spring Hill

508 Spring Hill Plaza Ct, Mobile, AL 36608