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Baymont Inn & Suites Mobile / I-65

2.5 out of 5.0

Recent guest reviews

It appears that the hotel has begun remodeling...at least the bathrooms were remodeled.. However, the floors are very dirty with dried up mud-stain footprints on the carpet. The walls need to be painted. The room needs to be cleaned. The room looks as if men who were very dirty after work stayed there and nobody cleaned up. However, the people who work the front desk are VERY friendly and it's not their fault that management hasn't replaced the dirty carpet and repainted the dirty walls.

Ok, breakfast good. Close to airport and shopping mall. Not a bad area.

Room carpet was very worn and dirty. Excessive caulk around all water fixtures on sink, toilet, and tub. Lamp shades dirty and stained. Will be looking for a new place to lay over next year.

As I opened the door to the hotel room there was a roach running across the counter. It was to late when we checked in to find another room so we decided to stick it out. Showered and sat down on the bed and my significant other jumps up and grabs my purse bc a roach ran into my purse. Could not sleep out of being paranoid of bugs. Do not rec this hotel to anyone. Room smelt like mildew as well.

I personally went by the pictures alone when choosing this slightly cheaper hotel for the area trying to save a little money. Don't do what I did. The staff is super nice but if you were looking for a relaxing and clean atmosphere, this place is not for you. This is a hotel for truckers/construction workers. As a woman traveling alone, I did not feel safe. I'm from a northern state and I expect a nice clean hotel. The one severely needs to be renovated. The carpets are disgusting alone with the bathroom. I went and bought my own bleach and wipes to do my own sweep of the room. I'm sure being a nurse doesn't help. Next time I'll just pay the extra $200 for a nicer hotel.

When We Got To Out Room The Pillows Were Thrown Everywhere As If Housekeeping Never Finished Cleaning. When We Went To Take A Shower There Was No Towels When We Asked For Some They Only Gave Us One. The Roof Had Water Damaged Also The Toilet Didn't Flush My Husband Had To Open The Back To Flush Everytime We Used It. I Don't Recommend This Place Unless It's For A One Night Stay.

only stayed one night breakfast was simple overall it was good

It was very much much nicer than I expected the bed was comfy clean good internet and smelled nice

Upon arrival we checked in and got our key. The lobby had a child sleeping on a couch and another child playing, these two children must have been the counter persons' because she was with them when we walked in and had to come around behind the desk to help us. The outside pool was empty, being worked on so we had nowhere to go swim. When we got to our room and opened the door all we could smell was mold/mildew, lots of stains on ceiing as well. Immediately we asked for a second room., the desk clerk was very helpful and gave us a 2nd key upon arrival this room was musty and smelling with also stains all over the ceiling. I went back again to obtain a different room again and explained I could not tolerate a moldy/damp room. She asked another worker which rooms were available that would not be damp or musty/mildew smelling. He provided her with 2 room numbers. Got to third room, thank got it didn't smell. However, the ceilngs were completely stained which is a big negative in my book. The room was very cramped, The beds were not very comfortable and only 1 light blanket was provided, which we came to realize was not needed because the air did not stay at the 66 room temp. we had it on and I know this because I work with a HVAC company and I could immediately tell it was not reaching the temp. setting. It stayed at approx. 71 degrees which was hot to us a night. The continental breakfast was a complete disappointment. Not very fresh food like most hotels offer, so we opted out and went down the road to eat. I cannot believe any Chain in the Hotel/Motel industry would affiliate themselves with such a dump. This is not up to standard for them at all as I've stayed at other place of theirs and they were all decent. Will be sure not to recommend this to anyone I know.

Very clean! Enjoyed my stay! The location was very convenient for me. There were plenty of restaurants and entertainment nearby!

But there were a lot of "regulars" apparently who were rather rowdy and loud and we had to ask twice for towels and pillow cases and then had to place our pillows into the cases, because the staff member couldn't speak English. Aside from that, it served its purpose for a last minute place for a family of five to catch eight hours.

It was average.Only had one outlet that we could charge with. Everything was nice.

The breakfast and staff were fine, nice, descent, however, the room had soiled furniture and the mattress was small for the box springs. The bedding was clean and decent, however, I was in a fix because the hotel I had booked had lost my booking so I was desperate. I would not recommend this hotel to anyone else. The address will not calculate on the GPS, so call the hotel if you want to know how to get there,

room was nice saved money room service wasnt so gd gd breakfast

The bathroom curtain was molded and tub was nasty. The room was not cleaned! Will never go back!

This hotel looks nothing like the pictures. The chairs had stains all over them. We were given a room and had to request another one because the room had such a terrible odor. The second room still had a bad odor, but not as terrible as the first room. The chairs in the second room also had spots all over them. I tried to make a change because of the conditions, but they were only willing to offer a voucher for future travel. At that point we were very tired and just needed to rest for the drive in the morning. In addition to the poor quality of the rooms the service was horrible as well. The front desk clerk asked for a credit card at check in and I asked about the need for a credit card since the reservation was already paid for. She stated, "That is just in case anything ends up missing in the room." I thought that she just did not have good customer service skills until checkout the next morning when the hotel manager did not even say thank you. I realized that poor customer service was something that is modeled by management. Not only would I not recommend this hotel to a friend, I wouldn't even recommend it to an enemy. Don't stay here unless your names are Gomez and Morticia Adams.

The room was filty and the linen looked as if it was never changed.

Pleasant enough on motel row, but address is simply West Service Road off Airport Blvd. A good deal compared to about-a-$100 neighbors. Staff kind of didn't care and our room was left short on towels, but otherwise it was OK.

The room was clean and neat and service was OK. However, the motel's internet ad indicates that the rooms have both a microwave and refrigerator when in fact, they have neither. Brought this to managment's attention and just got a shoulder shrug.

The room was literally dripping with water. We were moved to another room that was better but by the morning all my papers were wet. There was moisture on the furniture. They need a dehumidifier.

930 W I-65 Service Road South Mobile AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont Inn & Suites Mobile / I-65 is located within a few miles (5 km) of Herndon Park and Hank Aaron Stadium. This 111-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Also near this Mobile hotel are Mobile Botanical Gardens and Spring Hill College.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All of Baymont Inn & Suites Mobile / I-65's 111 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also included.


Property features

At Baymont Inn & Suites Mobile / I-65, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Suite, 2 Bedrooms

King 1 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Baymont Inn & Suites Mobile / I-65

Everyone (2) Business (18) Couples (14) Family (20) Other (5) Friends (2)
2

hotel needs remodeling

Everyone

It appears that the hotel has begun remodeling...at least the bathrooms were remodeled.. However, the floors are very dirty with dried up mud-stain footprints on the carpet. The walls need to be painted. The room needs to be cleaned. The room looks as if men who were very dirty after work stayed there and nobody cleaned up. However, the people who work the front desk are VERY friendly and it's not their fault that management hasn't replaced the dirty carpet and repainted the dirty walls.

By , from Atlanta, GA on Feb 3, 2017

Review comment responded on Feb 10, 2017

We appreciate your insightful review. Feedback from guests are used as reference as we continue to strive so we can provide above par, good value hotel services. We hope to have the opportunity to serve you again soon. Kind regards.

3

near airport and i 65

Everyone

Ok, breakfast good. Close to airport and shopping mall. Not a bad area.

By on Jan 21, 2017

Review comment responded on Jan 29, 2017

Thanks so much for your time in completing our survey and for giving us positive rating. Allow us to serve you better by calling our attention should you need assistance on your next visit. Kind regards.

2

family

BusinessTravelers

Room carpet was very worn and dirty. Excessive caulk around all water fixtures on sink, toilet, and tub. Lamp shades dirty and stained. Will be looking for a new place to lay over next year.

By on Sep 8, 2015

1

do not stay here

Couples

As I opened the door to the hotel room there was a roach running across the counter. It was to late when we checked in to find another room so we decided to stick it out. Showered and sat down on the bed and my significant other jumps up and grabs my purse bc a roach ran into my purse. Could not sleep out of being paranoid of bugs. Do not rec this hotel to anyone. Room smelt like mildew as well.

By on Aug 5, 2015

1

you get what you pay for

BusinessTravelers

I personally went by the pictures alone when choosing this slightly cheaper hotel for the area trying to save a little money. Don't do what I did. The staff is super nice but if you were looking for a relaxing and clean atmosphere, this place is not for you. This is a hotel for truckers/construction workers. As a woman traveling alone, I did not feel safe. I'm from a northern state and I expect a nice clean hotel. The one severely needs to be renovated. The carpets are disgusting alone with the bathroom. I went and bought my own bleach and wipes to do my own sweep of the room. I'm sure being a nurse doesn't help. Next time I'll just pay the extra $200 for a nicer hotel.

By on Jul 30, 2015

2

never again

Families

When We Got To Out Room The Pillows Were Thrown Everywhere As If Housekeeping Never Finished Cleaning. When We Went To Take A Shower There Was No Towels When We Asked For Some They Only Gave Us One. The Roof Had Water Damaged Also The Toilet Didn't Flush My Husband Had To Open The Back To Flush Everytime We Used It. I Don't Recommend This Place Unless It's For A One Night Stay.

By on Jul 7, 2015

3

road warrior

BusinessTravelers

only stayed one night breakfast was simple overall it was good

By on May 1, 2015

5

my stay

Singles

It was very much much nicer than I expected the bed was comfy clean good internet and smelled nice

By on Apr 18, 2015

1

big disappointment

Families

Upon arrival we checked in and got our key. The lobby had a child sleeping on a couch and another child playing, these two children must have been the counter persons' because she was with them when we walked in and had to come around behind the desk to help us. The outside pool was empty, being worked on so we had nowhere to go swim. When we got to our room and opened the door all we could smell was mold/mildew, lots of stains on ceiing as well. Immediately we asked for a second room., the desk clerk was very helpful and gave us a 2nd key upon arrival this room was musty and smelling with also stains all over the ceiling. I went back again to obtain a different room again and explained I could not tolerate a moldy/damp room. She asked another worker which rooms were available that would not be damp or musty/mildew smelling. He provided her with 2 room numbers. Got to third room, thank got it didn't smell. However, the ceilngs were completely stained which is a big negative in my book. The room was very cramped, The beds were not very comfortable and only 1 light blanket was provided, which we came to realize was not needed because the air did not stay at the 66 room temp. we had it on and I know this because I work with a HVAC company and I could immediately tell it was not reaching the temp. setting. It stayed at approx. 71 degrees which was hot to us a night. The continental breakfast was a complete disappointment. Not very fresh food like most hotels offer, so we opted out and went down the road to eat. I cannot believe any Chain in the Hotel/Motel industry would affiliate themselves with such a dump. This is not up to standard for them at all as I've stayed at other place of theirs and they were all decent. Will be sure not to recommend this to anyone I know.

By on Aug 19, 2014

4

nice spot!

Singles

Very clean! Enjoyed my stay! The location was very convenient for me. There were plenty of restaurants and entertainment nearby!

By on Aug 4, 2014