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Northwood Inn & Suites

2.0 out of 5.0

Recent guest reviews

A good place, the price was excellent. Close to shopping and airport.

We actually did not stay. We did not even feel safe in the parking lot or going into the office. People were yelling profanity inside and out.

Shuthole hotel. Dirty filthy stinky. Homeless camping out in the stairwell. Hotel carpet sticky to your shoes, overall nasty!

The bed was super uncomfortable. The bathroom door was not working and I got almost locked inside the room. Will not come back to this place!

Dated dirty rooms, their wifi is terrible it only works in their office if at all!...

My family and I stayed at Northwood Inn Suites while visiting Minnesota in March of 2016. The location was great. We were right down the street from the waterpark of America and about a mile from Mall of America. The hotel is in need of comestics updates however the rooms were clean and had enough space to accommodate our family of 6.

It was nice besides the fact I reserved a room with 1 bed but some how ended up with 2 and also thier back door has no security its open at all times and also my door key kept going out and I had to get it reprogrammed several times but all around good customer service

This hotel failed to meet my expectations in one very elementary area the phone system. I got in and picked up the phone to call my sister. No dial tone. I went back to the front desk and was given a different room. No dial tone, nor in the third room, nor the fourth room. In the fifth room, a roll-away was stacked neatly off to one side (it was just myself in the room), a safe that had been locked by the last people in it and a dial tone! The mattresses seemed firm and relatively new. The paint on the wall was chipped. The shower curtain was torn. The shower had old cigarette burn marks. For all their patience and good humor, the staff was far and away the best part of the stay.

DO NOT STAY HERE!!!!!!!!!!!!!!!! The room was ok. Nothing great. We had booked for two nights. When we returned for the second night, all of our belongings had been packed (our belonging had been shoved into plastic bags) up by the housekeeping staff and put in the laundry room. The front desk had us incorrectly booked for one night and thought we had checked out. Why would we leave all of our things behind if we had checked out? Accommodations were made for us at another motel 20 minutes away with a no star rating and complains of rodent bites by the former guests. We did not stay at the other motel and were furious with the horrible treatment we received by the staff of Northwood Inn and Suites.

Room is huge, but it looks kind of run down. Price is fairly good.

would not recommed to nobody...ive heard of a hotel party but never a parking lot party.. my kids were up till 3am cause people were parting in the parking lot till aroung that time very distubing

The room was spacious but worn. There was a cigarette butt stuck in the air conditioner unit and overall everything appeared outdated/well used. The main issue I had was that the the WiFi did not work. I got it to work for maybe 5 minutes. The WiFi works in the hall but did not work in the room I was staying in. The staff member was not much help and just kept telling me what the password was and did not acknowledge that certain rooms may not have access. After being told it was a password issue, I took my computer into the hall and was able to get in ASAP no problem but the minute I walked back in my room the WiFi was down. I could have handled the less than awesome accommodations but with no WiFi it was less of a bargain and more of an inconvenience.

Didn't even stay in the room for 10 Mins. and left. Room Smelled, Dirty Carpet, Dirty Shower and Bathroom area. Then to top it off the Front Window by the door has a Bullet hole in it and the window was cracked. Very Poor Location, maybe dealing drugs out of parking lot.

I should have read the reviews before we stayed there this was the worst hotel ever the room looked ok to begin with but then we started noticing nasty stains and burns on comforter of non smoking room dust, carpet felt dirty and to top it off we got bitten very severely by bedbugs. I only stayed one night and went to rent another room somewhere else for rest of my trip. I was quite embarrassing at the wedding reception I went to i had an open back dress and it was showing the nasty swollen bedbug bites on my back.

We came in town for the 4th of July celebration. The location was good and easy to see from the free way. Also very close to the airport. The price is very reasonable and cheap. The breakfast is not too good but for the price I paid for the hotel, I am satisfy.

The hotel did not meet my expectations. For the price I paid. The staff was very nice and accommodating. The location was good. The hotel was just not worth the money I paid. More like a motel. Wish I would have seen it first I would have had no other choice than to go somewhere eles.

It was a nice stay. Clean. Breakfast was as expected. Overall it was perfect for what we needed it for.

WiFi wouldn't work and comforter on bed had burns.

Easy access from freeway fast and friendly staff. Very minimal notice at daylight and night time. Comfortable beds!! Or either I was so tired. But had a great night sleep. Good to have free coffee in the morning!

Blood splattered on walls, dirty sheets, stale smoke, urine in the stairwell. Website is totally misleading.Manager refuses to answer my calls for refund.

1225 E 78th Street Bloomington MN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Business center
  • 24-hour front desk

Located in Bloomington - Mall of America, Northwood Inn & Suites is within 2 miles (3 km) of sights such as Mall of America and Sea Life Minnesota Aquarium. This 47-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and TVs. Also near this Bloomington hotel are Nickelodeon Universe and Museum of Russian Art.


Rooms

All 47 air-conditioned rooms feature microwaves, refrigerators, and free local calls. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Desks and free toiletries are other standard amenities. Limited housekeeping is available.


Property features

Guests of Northwood Inn & Suites enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a microwave in a common area, a computer station, and express check-out.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Guest reviews for Northwood Inn & Suites

Everyone (6) Couples (12) Business (7) Family (25) Other (10) Friends (4)
4

good stay

Everyone

A good place, the price was excellent. Close to shopping and airport.

By on Oct 28, 2016

1

horrible location

Everyone

We actually did not stay. We did not even feel safe in the parking lot or going into the office. People were yelling profanity inside and out.

By on Sep 19, 2016

1

drug dealing prostitute crackheads paradise!

Everyone

Shuthole hotel. Dirty filthy stinky. Homeless camping out in the stairwell. Hotel carpet sticky to your shoes, overall nasty!

By on Aug 22, 2016

1

you get what you pay for

Everyone

The bed was super uncomfortable. The bathroom door was not working and I got almost locked inside the room. Will not come back to this place!

By on Aug 22, 2016

2

hotel looks better in the pictures / beware!

Everyone

Dated dirty rooms, their wifi is terrible it only works in their office if at all!...

By , from Cali on Jul 15, 2016

3

mall of america

Everyone

My family and I stayed at Northwood Inn Suites while visiting Minnesota in March of 2016. The location was great. We were right down the street from the waterpark of America and about a mile from Mall of America. The hotel is in need of comestics updates however the rooms were clean and had enough space to accommodate our family of 6.

By on Mar 7, 2016

3

weekend stay

Singles

It was nice besides the fact I reserved a room with 1 bed but some how ended up with 2 and also thier back door has no security its open at all times and also my door key kept going out and I had to get it reprogrammed several times but all around good customer service

By on Nov 17, 2015

1

still recovering from a lightning strike

Singles

This hotel failed to meet my expectations in one very elementary area the phone system. I got in and picked up the phone to call my sister. No dial tone. I went back to the front desk and was given a different room. No dial tone, nor in the third room, nor the fourth room. In the fifth room, a roll-away was stacked neatly off to one side (it was just myself in the room), a safe that had been locked by the last people in it and a dial tone! The mattresses seemed firm and relatively new. The paint on the wall was chipped. The shower curtain was torn. The shower had old cigarette burn marks. For all their patience and good humor, the staff was far and away the best part of the stay.

By on Nov 17, 2015

1

horrible

Couples

DO NOT STAY HERE!!!!!!!!!!!!!!!! The room was ok. Nothing great. We had booked for two nights. When we returned for the second night, all of our belongings had been packed (our belonging had been shoved into plastic bags) up by the housekeeping staff and put in the laundry room. The front desk had us incorrectly booked for one night and thought we had checked out. Why would we leave all of our things behind if we had checked out? Accommodations were made for us at another motel 20 minutes away with a no star rating and complains of rodent bites by the former guests. We did not stay at the other motel and were furious with the horrible treatment we received by the staff of Northwood Inn and Suites.

By on Oct 20, 2015

3

suprised at the room

Families

Room is huge, but it looks kind of run down. Price is fairly good.

By on Oct 16, 2015