Extended Stay America Minneapolis - Airport - Eagan2.5 out of 5.0
Recent guest reviews
I would give this hotel a 0 as the service was terrible. After 1 attempted break into my room and 2 successful one, I come to find that the front desk person did not check me in properly on all accounts. The rooms were disgusting and not cleaned.
He was so rude. If your going to be in customer service then you have to plaster on a fake smile! Room was so hot we cranked the air and had to leave. You should go to the Marriott up the road! Way nicer everything for almost the same price
Stayed on the 3rd floor wreaked of smoke in the hallway. Found something disgusting in my bed prior to checkout. Trying to get the situation resolved with Extended Stay directly and not getting any resolution, Not a happy camper!
We've been staying here in Eagan while we look for a house in St Paul. The accommodations have been great and the staff friendly and helpful. Of special note is Eric working at the front desk. We told him about our refrigerator not cooling properly. He quickly got a unit from another room and replaced it. This kind of superb service will make us recommend Extended Stay America and keep coming back.
I checked in here after a long trip. I am a pre pay discount Extended Stay member. I paid 500 dollars for a week and did not get the room I paid for online. You must call this hotel to make sure they actually have the room you are going to pay for, before payment. I have never run across this at any hotel in this chain until now! It turned into a boring ordeal , my receipt was not the same as , they say theirs was. On the Extended Stay web site at this hotel the rooms that they say are open may not be. I strongly suggest before you pre pay to call the hotel and confirm that the rooms on the web site offered are actually real. There maybe some glitch in there wed site ? I have found out for the second time today that the rooms offered online are not what they have open.
Great hotel. Worked with us with an issue and were really awesome. Rooms are a good size and the kitchen is nice when traveling. Rooms are sometimes older, but this location is well done. 4.5 stars if I could give it
And has been for over 3 years! The staff for the most part has become like family. I have seen a lot of highs and lows during our stay and a tremendous amount of turnover. As a matter of fact no employee has been here longer than I have. But I can honestly say thinks are improving almost daily. Karianne, the new GM, has really worked (and fought) to make this Extended Stay a wonderful place to stay. I highly recommend Extended Stay America Eagan South solely because of Karianne's dedication to this hotel and her guests! I can't tell you how much of a difference she has made her! The rooms are maintained and cleaned so much better then the past. If you are looking for a nice place to stay with a fantastic location then you really should look no further! Not ready for 5 stars but give her a little more time!
One of the best hotels to stay at in the twin cities Minnesota Area. 10+ overall rating- great problem resolution/fantastic customer service/cleanliness outstanding/premise welcoming and clean/professionalism a great asset to the hotel/
My husband and I travel all the time, and stay at many different places. We found this place online, and liked the fact it had a kitchenette in the room, and was also pet friendly. We absolutely were amazed how spacious the room was, and the kitchen and bathroom were both very clean!. we have two large service dogs which travel with us, and they had plenty of stretch out room, and were very relaxed. The beds are very comfortable, and it is very quiet at night, so you can get some good sleep. The staff has been exceptionally friendly, and the front desk employee Eric, is very professional at his job, handling the guest with the upmost respect, and courtesy! We will definitely recommend this place to anyone looking for all these qualities in a hotel, for us it has been that hand in glove fit, and we look forward to doing business again with this establishment. Thanks Janine Matthews
Hotel location is good. Room is good. However, they clean room once in a week. It would have been good if they clean rooms everyday. I like the location of the hotel. It has good car parking area as well.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located within 2 miles (3 km) of Cascade Bay Waterpark, Extended Stay America Minneapolis - Airport - Eagan is within 3 miles (5 km) of Fort Snelling State Park. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also close to Twin Cities Premium Outlets and Minnesota Valley National Wildlife Refuge.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
Extended Stay America Minneapolis - Airport - Eagan features free WiFi in public areas, coffee in a common area, and laundry facilities. If you plan to drive, free parking is available. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 87 reviews