Noisy bed, closet door broken, some lights were not working, too thin blankets
Room was more outdated than I expected. Otherwise it was a good stay.
Breakfast had VERY limited options. We had to eat some place different. Both beds squeaked in our room, we heard it all night when we would roll over. The parking lot closest to our room didn't have lights on. We parked on other side of hotel.
The hotel was quiet and the sheets were clean. The lobby has a pretty waterfall and check-in was fast. However, our room had cobwebs in every corner, splatters on the walls, a bathroom fan that blew stuff out of it and sounded like a chopper, a broken lamp, no USB ports (outdated all around) and ants crawling through the bathroom. We paid 30$ extra a night to have our dog with us, and perhaps it is only their pet designated rooms that are so dingy, dark and unkempt - I can't say. We stayed here because a friend traveling with their dog had a positive experience - but especially for the price- we will not stay here again and cannot recommend it unless you have no other alternative.
Heard tv & conversation from the next room. Plenty of electrical outlets in the room. Good ventilation in the bathroom.
Nice and quiet. Really enjoyed my stay. I would stay again. The only negative was the toilet (rm 318) had a nasty yellow ring around the bowl, like it hadn’t been cleaned for a long time. It made me question the actual cleanliness of the room.
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good location. Quiet and pleasant lobby. No blaring TV in the breakfast room, yay!
shower drain was clogged and dirty water pooled around my feet when showering
Very convenient. Good shuttle service to mall and airport. Nice breakfast. Frirndly staff. Small gym. No pool.
Breakfast was fine. Gym was small. Free Shuttle to malls and airport. Room was ok and quiet. Staff good.
Starting to show age a bit, but the staff was super!
I loved the 24/7 shuttle, how there were lots of places to eat and shop close by and they offered a great breakfast selection!
Located 1.4 mi (2.2 km) from Cascade Bay Waterpark, Best Western Plus Dakota Ridge is within a 10-minute drive of other popular attractions like Mall of America. This 108-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The 108 rooms are individually furnished and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect free WiFi and 37-inch TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Rooms also include ironing boards. Housekeeping is available on request.
Renovated in 2017, Best Western Plus Dakota Ridge offers a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Noisy bed, closet door broken, some lights were not working, too thin blankets
Room was more outdated than I expected. Otherwise it was a good stay.
Thank you for the rating and feedback!
Breakfast had VERY limited options. We had to eat some place different. Both beds squeaked in our room, we heard it all night when we would roll over. The parking lot closest to our room didn't have lights on. We parked on other side of hotel.
Thank you for staying with us and for taking the time to offer such valuable feedback and rating our hotel. We are so sorry for the maintenance issues you found in room and for the comfort level of your bed. We sincerely hope this will not prevent you from allowing us to serve you again in the future.
The hotel was quiet and the sheets were clean. The lobby has a pretty waterfall and check-in was fast. However, our room had cobwebs in every corner, splatters on the walls, a bathroom fan that blew stuff out of it and sounded like a chopper, a broken lamp, no USB ports (outdated all around) and ants crawling through the bathroom. We paid 30$ extra a night to have our dog with us, and perhaps it is only their pet designated rooms that are so dingy, dark and unkempt - I can't say. We stayed here because a friend traveling with their dog had a positive experience - but especially for the price- we will not stay here again and cannot recommend it unless you have no other alternative.
I apologize you had some cleaning issues regarding your recent stay with us. could you please provide me what room number you were in so i can investigate for follow up?
Heard tv & conversation from the next room. Plenty of electrical outlets in the room. Good ventilation in the bathroom.
Thank you for staying with us and we hope to see you again this fall!
i apologize you did not enjoy your stay with. We would love to know more on how we could have made your stay more enjoyable so we can use your feedback as a training opportunity for our staff.
Nice and quiet. Really enjoyed my stay. I would stay again. The only negative was the toilet (rm 318) had a nasty yellow ring around the bowl, like it hadn’t been cleaned for a long time. It made me question the actual cleanliness of the room.
Thank you so much for staying with us. We will use your comments to help us work on training opportunities in hopes of providing a better experience for our guests in the future.
Our staff work hard to earn your 5 star rating! We appreciate your business.
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Our staff work hard to earn your 5 star rating! Much appreciated...
thank you for taking the time to rate your recent stay with us, if you have any feedback on how we can improve our product and services we would welcome to hear from you.
Thank you for your feedback Vivian, i apologize you were not satisfied with your stay and will be sure to share your comments with the team.