AmericInn Lodge & Suites Ham Lake2.5 out of 5.0
Recent guest reviews
The stay was just okay for a Old Red Roof hotel refurb. We had the king suite which was okay and the air conditioner worked great; front room had no ventilation. Not too enthused about the rip in the comforter on the bed and the Ripped desk chair. Late morning shower was at best lukewarm and housekeeping did not visit us at all on a one night stay. Shower the next morning was hot but we were all so early. Staff was friendly and courteous and morning breakfast filled the hole. From my experience I would not - not recommend it, I have definitely had worse but don't know if it was worth the price point.
The nicely refurbished suite with whirlpool was an excellent value for the size of the room and amenities at the hotel (including a pool and continental breakfast with a nice variety of options). The hotel's location was extremely convenient to a lot of the area's attractions (restaurants, stores, recreational areas, etc.).
Parking lot was nice and big. Had no problem finding the location. Location was nice and safe. Walked in and the lobby was spacious and open, front desk was very courteous and friendly, room was clean and smelled fresh. Breakfast was descent. I'm a waffle man so as long there are waffles for breakfast, I am happy.
I have stayed at other AmericInn and this one is by far the nicest and cleanest,(Well Done!!!!) management should take the staff out to lunch. There is nothing special about this place, if your looking for all the amenities, but it was just what I needed. The pool area was clean and fresh, wish the bathroom in the pool area wasn't out of order that's about only negative thing. Room was nicely updated and clean, along with the bathroom. The breakfast is better than most 5 star hotels and some of those don't even offer it, again well done. Location was Okay, wasn't too far from NSC (10 mins. maybe) Otherwise everything was spot on.
The staff was very knowledgeable about motel and quick with check in. They also informed us that there was a Continental breakfast offered from 6:00 a.m. to 10:00 a.m. Check out the next day was also quick and easy. The bill was correct with no extra fees.
The staff was friendly and our check in went smooth. We opened the door to our room and were met with the smell of a dirty wet dog. My son said it smells like an animal shelter in here. I bought room air freshener to try and mask the smell. We had an apple/cinnamon dirty dog smell room for our entire stay. There was no toilet paper holder in the bathroom. The rolls just sit on the back of the tank. The bar inside the shower was missing. There was green/black mold growing in the holes that use to hold the shower bar. There also was an open hole in the tub surround. I guess they don't care that water is getting in that hole and going between the tub surround and the wall. Very tiny bathroom and the exhaust fan wasn't working. The pool and hot tub had areas of green mold growing on the sides. Was given a pool mold update by one of the kids swimming that had a mask. The light in the sauna wasn't working so you sat in total darkness. We tried a few quick breakfast items and they were good. The bed was comfortable but there were brown stains on some of the pillow cases. The outside of the building needed pieces of garbage picked up.
This AmericInn is a wonderful place for a quiet and peaceful respite or a central location for regathering as you experience the local area's activities. Clean, comfortable and serene with all of the comforts of home at your beck and call! AND, it's pet friendly, too, so your four-legged family members can enjoy the stay with you! Highly recommend this AmericInn to anyone looking for a home away from home!
The beds were so-so. Breakfast was so-so. Pool and hot tub were pretty decent. There were lots of towels available in the pool area. Difficult to get to being on a frontage road. Nothing that was too bad, yet nothing that stood out as exceptional or even above average.
We arrived for a one day stay. Staff was extremely helpful, The breakfast was plentiful your average hotel food. but tasty. The pool area was SUPER clean which I appreciate. Fast check out. We had a voucher which they applied with no problems.
We had a room with king bed and whirlpool tub. the room is nice and has everything you need. The whirlpool tub works great and is very relaxing after a long day. We like to come here now and then just to use it! The hotel offers a "free" breakfast, but it is nothing to brag about. I'd eat the prepackaged yogurt and a piece of fruit, but that's about it. The nice thing is if you have kids there is a pool!
Reviews from Trip Advisor
27% of guests recommend this hotelTotal of 92 reviews