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AmericInn Burnsville

2.5 out of 5.0

Recent guest reviews

Dirty. Shower didnt work. No elevator. Should be $25 a night.

Putting new carpet in does not make up for all the mechanicals that don't work- lights burned out, no hot water in sink faucet, broken security locks, poor wireless connection and so on

The rate for a night was $100 so I expected a nice room and good service. In the middle of the night someone came into my room and come to find out the hotel double booked the room. This was a scary experience especially considering today's world. So many bad things could have happened. Luckily I was not alone, but I could only imagine if I was. When I spoke to the front desk they said they'd take off $25 from my rate. They didn't seem concerned. They just said "this never has happened". I expected more. They needed up taking another $40 off but only after talking to them a second time. I felt they were not concerned enough. I'm glad nothing happened but I will never stay at an AmericInn again.

Sink didn't drain, room smelled very bad. Ice machine didn't work/no ice, too far away from room. Description of recent remodeling was overstated. Sheets did not look fresh, No bucket for ice. Will not stay at any hotel with this name in future.

I was staying to catch an early flight in the morning. The hotel was not as nice in person as it was in the pictures. I chose my hotel on the fact that it would have a hot tub, which in the description it said it did, but got there to find out while checking in that it didn't. Very disappointed about that part. Everything seemed very old and not updated.

nothing out of the ordinary - comfortable and clean

Booked rather late considering all star game, but quite pleased with hotel overall. Good value and easily accessible location.

Room smelled like mildew, toilet seat was broken, no phone in room. Staff was very nice and helpful.

Try to access your e-mails, not on this hotel. You will get old trying

The hotel staff was timely and friendly. I was late departing one morning and stopped by the front desk to ask to have room cleaned. The housekeeping staff did a poor job of making the beds -- just pulled the covers up. But room vacuumed and trash emptied. It is an okay place for short visit if you don't need the frills.

Easy check in. Nice hotel staff enjoyed our stay!!!

The hotel was very clean, and affordable. The only downsides would be very limited cable, and internet for apple products was not supported, however, it did work for my PC. Overall, very pleased.

We were just looking for a place to spend the night after a long day in the car, well we first got to the room and went to check in. The desk man, said we do not advertise online and that they did not have a room for us. After some time looking through my email (thankfull for smart phone) I found the confirm #. Well they still did not take it until he made a phone call to the manager. He was certain that we did not have a reservation and needed to pay for the room. Also, there was no shampoo, conditioner, soap, cups, or anything we needed in the room. Asked for toothpaste and tums and the counter and they told us to go to the gas station for any of it. Was not a great experience from someone who travels often

The only good thing about this hotel was the location. The first thing you do is walk in the lobby and it smelled awful! The room I was assigned to was dirty. There were some sort of stains on the walls - I had to dampen a washcloth and wash them and the top of the microwave off. I don't even want to know what it was! I ended up covering the microwave with a towel because it didn't clean off and there were burn marks that just looked bad. There was a pleather office chair that was well worn with holes and something that looked like food stains. I was so grossed out that I just put the chair outside of my door. Also, the blue velour blanket had several stains and the mattress itself had brownish stains, especially on the boxspring part. The showerhead had brown hardwater stains that I had to chip away to use it. The screens also looked like they had been slashed. Also, the TV kept blacking out and then coming back in with snow. I think it was on its very last leg. This place was so gross and awful. I didn't even dare to "take advantage" of the free breakfast. I will never, ever stay in this place again!!!! I had a guest come over and I was extremely embarrassed for staying in such a gross place!

Dog poop everywhere in the parking lot ..gross/. and the room was so cold we had the heat on but curtains were so long it didnt help any..couldn't find it at first the sign wasn't on very dark..if we hadn't booked in advance would have left at the sight of it..dirty hallways dirty rooms ...bad experience will not stay again,.

Original room was not made up. But clerk was very helpful and put us in another room within minutes.

disapointed in the dining area and entrance to the motel

This hotel was reasonably priced, in a good location. The employees were friendly and the rooms were clean. The beds were not comfortable, but for one night it was fine. (We booked and paid for a 2nd night, but ended up staying with friends.)

I used the hotel as a place of rest while on a business trip. I would suggest it for anyone driving through town. Nice quite night, friendly and quick check-in, and a comfortable bed.

2 adults, 4 kids in adjacent rooms. Overnight while going to Valley Fair. Hotel was advertised with pool, but no pool when we got there. Toilet overflowed and we had to fix ourselves. Hotel receptionist did provide a plunger. Location was good. Not too far from Valley Fair, restaurants and mall.

14331 Nicollet Ct Burnsville MN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

AmericInn Burnsville is located within a 15-minute drive of Mall of America and Crystal Lake Golf Club. This 82-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Twin Cities Premium Outlets and Cascade Bay Waterpark are also within a 15-minute drive.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

AmericInn Burnsville's 82 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include free weekday newspapers, free local calls, and desks.


Property features

Guests staying at AmericInn Burnsville enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for AmericInn Burnsville

Everyone (3) Couples (5) Business (5) Family (8) Other (1) Friends (2)
1

ive seen dumpsters cleaner than the room i had.

Everyone

Dirty. Shower didnt work. No elevator. Should be $25 a night.

By , from L on Dec 3, 2016

2

poor condition

Everyone

Putting new carpet in does not make up for all the mechanicals that don't work- lights burned out, no hot water in sink faucet, broken security locks, poor wireless connection and so on

By on Oct 22, 2016

1

not worth the price.

Everyone

The rate for a night was $100 so I expected a nice room and good service. In the middle of the night someone came into my room and come to find out the hotel double booked the room. This was a scary experience especially considering today's world. So many bad things could have happened. Luckily I was not alone, but I could only imagine if I was. When I spoke to the front desk they said they'd take off $25 from my rate. They didn't seem concerned. They just said "this never has happened". I expected more. They needed up taking another $40 off but only after talking to them a second time. I felt they were not concerned enough. I'm glad nothing happened but I will never stay at an AmericInn again.

By on Aug 23, 2016

2

stay if you have no other choice

Couples

Sink didn't drain, room smelled very bad. Ice machine didn't work/no ice, too far away from room. Description of recent remodeling was overstated. Sheets did not look fresh, No bucket for ice. Will not stay at any hotel with this name in future.

By on Sep 8, 2015

3

wasn't what i thought it would be

BusinessTravelers

I was staying to catch an early flight in the morning. The hotel was not as nice in person as it was in the pictures. I chose my hotel on the fact that it would have a hot tub, which in the description it said it did, but got there to find out while checking in that it didn't. Very disappointed about that part. Everything seemed very old and not updated.

By on Feb 3, 2015

3

nice stay

Couples

nothing out of the ordinary - comfortable and clean

By on Jan 6, 2015

4

three night stay

Singles

Booked rather late considering all star game, but quite pleased with hotel overall. Good value and easily accessible location.

By on Jul 18, 2014

3

last night

Families

Room smelled like mildew, toilet seat was broken, no phone in room. Staff was very nice and helpful.

By on Jul 17, 2014

3

low speed internet

BusinessTravelers

Try to access your e-mails, not on this hotel. You will get old trying

By on Oct 28, 2012

3

modest hotel

Families

The hotel staff was timely and friendly. I was late departing one morning and stopped by the front desk to ask to have room cleaned. The housekeeping staff did a poor job of making the beds -- just pulled the covers up. But room vacuumed and trash emptied. It is an okay place for short visit if you don't need the frills.

By on Aug 30, 2012