When our employee tried to check in they said they did not have a reservation through Orbitz for them. Since our employee needed a place to stay they got a room there anyway but the property charged them almost $20 more than what we paid through Orbitz.
Well, I am happy the hotel finally got key pass cards. But I booked a room with a King Bed. The lady at the front desk doesn’t seem to know much. The short red haired gentleman on first shift apologized. I like a refund .
The room was very dirty. There were large crumbs on the floor that would be impossible to miss for a person with average vision, and I had to pull hairs off of the bed before I could sleep in it. The other bed was so dirty that it wasn't even worth trying to clean it myself, but I only needed one. The room also smelled like cigarette smoke.
All in it be good for it’s value .
Room was not finished being remodeled. The tv and the cables were disconnected. No maintenance support in the second shift hours. The front deck person only stated she doesnt know how to fix these tvs.
There was drug deals in the parking lot and as I was getting out of my car to check in I noticed a man and women having a domestic altercation right out in the open in the parking lot. When I went in side the staff was rude. And didn’t have any type of concern for what was going on on their property
Clean and beautiful room
You get what you pay for!
Room was dirty. Marijuana butts all around the floor. Sheets were dirty as well.
No Smoke Detectors in room and 2 cockroaches in unit.
Older hotel but clean and very nice. Beds comfortable, refridgerator, and microwave. Dairy Queen next door. Clerk was exellent.
I had to keep the curtains closed in the room with a curtain hook
No service ( towels trash emptied etc) for two of three nights stay. Front desk could care less and was rude. Not worth any amount of money to stay. Please remove from available motels.
I stayed in the first (of four) buildings this time; the bed and pillows were not as comfortable as in other buildings I've stayed in. Cleanliness was OK - was quiet enough. Inexpensive, does the job if you just need a place to sleep.
The room service was bad. It wasnt clean or tidy. I booked this place in a hurry, but I got exactly what I paid for. The sink faucet was worthless.
Inexpensive hotel to stay for business. Not the best amenities but again you get what you pay for.
Stay was good. Average. Not to fancy but had everything needed. Great value!
Located in Mount Pleasant within a mile (2 km) of Smolenski Park, Knights Inn Racine is within a few miles (5 km) of Ascension Wisconsin Health Center - Mount Pleasant. This 106-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer spring water baths and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
Knights Inn Racine features free WiFi in public areas, coffee in a common area, and free newspapers. A stay here includes free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This hotel also has laundry facilities.
When our employee tried to check in they said they did not have a reservation through Orbitz for them. Since our employee needed a place to stay they got a room there anyway but the property charged them almost $20 more than what we paid through Orbitz.
Well, I am happy the hotel finally got key pass cards. But I booked a room with a King Bed. The lady at the front desk doesn’t seem to know much. The short red haired gentleman on first shift apologized. I like a refund .
Dear Micheal, Thank you for staying with us and taking the time to share your thoughts. Please know that when booking through a third-party site, room preferences and specifications are subject to change based on availability. Regarding your bill, we kindly ask that you reach out to the site you booked through to resolve any charges that may be incorrect. We wish you well and hope you'll revisit us for a better experience down the road.
The room was very dirty. There were large crumbs on the floor that would be impossible to miss for a person with average vision, and I had to pull hairs off of the bed before I could sleep in it. The other bed was so dirty that it wasn't even worth trying to clean it myself, but I only needed one. The room also smelled like cigarette smoke.
Dear Benjamin, Property cleanliness is crucial to us, so it is upsetting to hear about the accommodations you received. There is no excuse for such, and we will speak with housekeeping immediately about their performance. We will also determine your room and ensure it's given the attention it deserves. Your feedback is much appreciated, and we wish you well.
All in it be good for it’s value .
Our goal is to provide clean and comfortable rooms at a very affordable price. We hope to see you again in the near future!
Dear Guest,We appreciate you taking the time to share your thoughts on your most recent visit to Knights Inn. We value your input since it enables us to keep enhancing our offerings.Your enjoyment is our first concern, and we work hard to make sure that every guest has a relaxing and enjoyable day. We regret that several elements of your visit did not live up to your expectations, nevertheless.We promise to carefully consider every comment and to make the required adjustments to enhance the overall visitor experience. We hope to have the pleasure of welcoming you back and exceeding your expectations with an even greater experience in the future.Thank You,Knights Inn Management.
Room was not finished being remodeled. The tv and the cables were disconnected. No maintenance support in the second shift hours. The front deck person only stated she doesnt know how to fix these tvs.
Dear guest, Our hotel is going through a COMPLETE REMODEL so we can provide the excellence all of our guests want. Please be patient with us to show you a better experience next time. Thank you
There was drug deals in the parking lot and as I was getting out of my car to check in I noticed a man and women having a domestic altercation right out in the open in the parking lot. When I went in side the staff was rude. And didn’t have any type of concern for what was going on on their property
Dear Guest, Our staff does our best to make all our guests feel at home. We had no complaints of anything during the period of your stay from you or any other guests. Please contact the hotel directly so we can address any of your concerns you had during your stay with us. Thank you
Dear Guest,Thank you for taking the time to share your comments on your most recent visit to Knights Inn. We welcome your feedback since it allows us to continuously improve our solutions.Your happiness is our first priority, and we work hard to ensure that each and every guest has a relaxed and pleasurable day. We sorry that some aspects of your stay did not come up to your expectations.We vow to thoroughly analyze every criticism and make the necessary changes to improve the overall visitor experience. We look forward to welcome you back and exceeding your expectations with an even better experience in the future.Thank You,Knights Inn Management.
Clean and beautiful room
Dear Guest, We appreciate your excellent review of our property. Our staff works really hard to make sure every guest has a clean and comfortable stay. Hope to see you again in the near future- Thank you!
Dear William,I appreciate you sharing your opinions. We genuinely regret for any troubles or mistakes you encountered while working with us.If your visit did not meet your expectations, we sincerely regret. We greatly value your comments since it allows us to make the most significant adjustments and provide the best possible experience for our visitors.If we did not fulfill your expectations this time, please accept our deepest apologies; we hope to win your trust and make you feel welcome again in the future.We sincerely apologize for any inconvenience this may have caused and appreciate your thoughtful comments.Thank You,Knights Inn Management
I want to sincerely apologize for the negative experience that you had, especially with the room and reservation during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously.