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TownHouse 12

4.0 out of 5.0

Recent guest reviews

We had such a great stay at this hotel. The room is really nice and clean. The breakfast is excellent with lots off choice. And the hotel is located right next to a metro station so getting around is really easy. If you prefure to walk the centre is only a 35 minute walk. But the best thing about this hotel is the staff. Nothing is to much, they will help you with directions, restaurant reservations and so much more. And a special thanks to Deborah to always help us with a smile.

The spacious and gorgeous lobby immediately predisposes for extraordinary stay. Superior double room with the balcony and courtyard view was convenient and spacious. The shower and bath was with natural daylight ,which gave additional comfort and charm. Wondering staff. Exceptionally helpful,welcoming and friendly,heartily advising on all issues. Breakfast was delicious,but the hot scrambled egg has always been late. Great location in the walking distance to the city center. I would definitely visit again.I would recommend this hotel.

From the outside of the hotel you may be a bit hesitant to enter as it's 'different' but once inside the lobby area is very welcoming as were all the reception staff. The rooms had keys opposed to cards which had to be given in when you left the property. My room was on the first floor, the bedroom was relatively compact but fine and complete with a little balcony with was a treat. Good size bathroom with an excellent shower. Breakfast was help yourself and was ok, but not a huge choice if you went a little later. You are at a long dinner table with high stools. I didn't have a problem with the table set up but found the stools a bit awkward. I really didn't like the coffee (cappuccino or Americano) which was served on order at breakfast, but I think that was just my personal taste. Found all the staff very friendly and despite being a little worn in places the hotel was very nice and conveniently location next to a metro on the purple line.

Would recommend. Great location next to metro station. Very helpful staff. Especially receptionist Debra. Good breakfast. Rooms very clean. Lovely shower (double) bath robes . Comfy beds and good air conditioning.

Comfortable hotel with places to relax after a long day sightseeing. The hotel is right next to the subway, but we chose to walk into the city. Took 30 mins to walk there and saw some beautiful places on the way.... The hotel has a large open entry, but the actually hotel rooms are small and can feel cramped.... staff were very helpful and assisted with all enquiries.

homely place. good staff. communal breakfast table. mine was a small room. renovated bathroom Foxtel/TV set up impossible to operate - gave up. Instructions refer to a button that doesn't exist! My big gripe - with this and a lot of other Italian hotels. Bloody freezing. The air con is turned off spring/autumn - seems only avail winter/summer. Many times i found this on some 30 trips to Italy. Very uncomfortable when blasts cold air on a chill spring morning or evening. Another gripe Italian hotels- no one helps with bags and no iron in rooms. All now finally have coffee ./tea in rooms but no milk . not even powdered or long life.

When I arrive to my room I was found the air condition is not working. I inform about it the staff. But in during all the day nothing was solved. The staff was pretend that he doesn't understand me and can not do anything. The staff is not friendly and not responsible for the inquiry. I'm not suggest to book this hotel.

This hotel is well placed for the Gerusalemme Metro Station and is in a nice quiet spot, set back from the road a little. The entrance to the Hotel is quite nice, modern and clean. But take a closer look and you can see what you will find when you get to your room. A once lovely hotel, in desperate need of refurbishment. For the price and rate of city tax, this hotel should be better. We can't fault the staff, who were polite, friendly and amiable, but as many before us have pointed out, this doesn't make up for the general state of the building, mold, broken fixtures and fittings, to name the main problems. It's a real shame, because you can see how nice it could be. Breakfast was good, but get there later than 9 and you may not get all you want as they don't replace what goes.

Very nice decoration in the entering. the staff was very polite. Nevertheless, we found out that for a 4 star hotel it is far from been well maintained. Breakfast was very poor and for basic omelet or boiled egg or orange juice they asked for extra payments. In the room there was a safe bu was malfunction and not attached to anything so, t it could not be used. Most important was the bed mattress which was of basic quality and uncomfortable.

Very close to metro. Good breakfast. Easy to find parking outside the hotel. Very nice, modern and clean rooms. Staffs are very nice and helpful. Would defo consider to stay here again for our next visit to Milan

Piazza Gerusalemme 12 Milan MI

Hotel highlights

  • Walking distance to Fiera Milano City and Milan Convention Centre
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in San Siro, TownHouse 12 is a leisurely stroll from popular sights such as Fiera Milano City and Milan Convention Centre. This 15-room, 4-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Cathedral of Milan and Arco della Pace are also near this Milan hotel.


Free buffet breakfast is included with your stay and awaits you each morning. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All 15 air-conditioned rooms feature minibars, coffee makers, and safes. Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Phones are also available.

Property features

TownHouse 12 features free WiFi in public areas, free newspapers, and laundry facilities. You can take advantage of free offsite parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Superior Double Room Single Use

Twin 1 | Sleeps 1

Double Room Single Use (Junior Suite)

Twin 1 | Sleeps 2

Junior Suite

Full 1 | Twin 2 | Sleeps 3

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 259 reviews