We picked this hotel due to their offering of free shuttle to the airport. We made the request to the hotel and got confirmation of shuttle bus pick up from the airport. Guess what? No shuttle showed up at the scheduled time and our family had to wait for more than 2 hours in cold weather. Even worse, the hotel receptionist would not pick up phone calls and made all types of excuses to deflect the problem. It has been a nightmare for this last night of stay during our trip!
Area and food
Getting to this hotel from the airport or from this hotel to Milan isn't easy and is costly. There is an airport shuttle but if you miss that you will be paying 20 to 30 euros by taxi to get to the hotel or back to the airport. Uber basically doesn't exist in this area. On top of that to get into Milan you will need to go back to the airport and take a train for an hour. That cost me 26 euros roundtrip. I guess if you have a car this hotel makes more sense. The staff were friendly and helpful but the hotel has limited services (breakfast was good) and is a bit run down. For example, all three elevators were out of service the day I was leaving.
The hotel was clean and nice, but still, overpriced. It is a little of a drive from the airport and the shuttle goes every hour only. Other than that, an ok. place.
This fit the purpose of an airport stay prior to flying out. We chose to stay here for airpot shuttle to make the morning flight easy. Front desk was adept at managing multi-checkin scenarios: a Turkish Air flight crew, Me, and a crazy women (drunk?) Room was wonderful with king bed, in-house restaurant, and [for pay] breakfast with morning shuttle to airport.
The hotel and staff were excellent - we arrived late in the evening and received excellent service in the restaurant / bar. We had an issue contacting the hotel to secure the shuttle from the MXP airport and had to take at cab for 30 Euros.
Terrible chemical odor in the room. Property looks dated. Shower cabin awful.
We liked the hotel. It was clean, close to airport, shuttle service to airport regularly, clean and friendly staff. Shuttle will take you to airport where you can take train to city center. Nice seating area outside of the hotel.
The hotel is at least a 15 minutes drive from Malpensa. No problem for us as we rented a car in Milan
Great stop on way to Geneva Switzerland. Very good breakfast. Clean modern rooms with place to park car.
VERY COOL HOTEL...KIND OF FAR FROM AIRPORT. PERFECTLY NICE HOTEL - TOTALLY NICE AND MODERN.
I stayed here for an overnight layover on my way back through Italy after a 6 week European holiday. It was a welcome oasis from the heat and lack of A/C I had been in for the past month. Additionally, I was sick as a dog. If a hotel can make me feel comfortable while I am sick - it deserves an excellent review. The room was large and comfortable and the bathroom was clean and oversize. I stayed in a standard king room. If I wasn't sick I would have walked in to town for dinner but I didn't and chose to eat at the hotel. It was a bit pricey - typical of a hotel - but not much more than a regular Italian restaurant. The food was delicious. The shuttle, which I reserved upon check-in was on time and quick. I could not ask for more.
Stayed at this hotel for a layover we had in Milan. When we landed in Milan, we called the hotel to please send the driver. We ended up asking someone at the Sheraton to make the call for us as we did not have an Italian cell phone. The hotel is probably 10 min drive (free shuttle). The shuttle driver was very nice and gave us a nice tour on the way to the hotel. Check in was not a problem and went right up to our room that was a good size and looks to have been recently updated. Shuttle driver then drove us back to the airport where we caught the train to Milan center and they also picked us up when we returned around 11pm. This hotel fit exactly what we were looking for.
Rooms are clean and comfortable, most of the staff are helpful and understanding, one was marginal. Hotel NEEDS a hotel courtesy phone at MXP. Reason to stay was the MXP airport, incredibly you must use a Sheraton front desk to call the Inn.
Completely fine overnight stay before morning flight.
Hotel was great and staff friendly but we had difficulty contacting the hotel on arrival at airport for the free shuttle - if your smart phone isn't working it's tough - we took a taxi in exasperation the Town of Somma Lombardi was cute and easy to take the train to Milan.
Somma Lombardo is a lovely town with great appeal. Only had one night at the hotel, which was very comfortable and air conditioned (hard to find in Italy). Breakfast was an enormous buffet selection. Staff was friendly and helpful...we needed to buy a new suitcase and mission was accomplished. We would definitely go back again for a little bit of home in Europe.
Our last stop after 16 days of travel and it was the finest accomodations by far - the staff, the room, the dining and the location (near the airport) could not have been better.
Within a short walk of Castle Visconti San Vito, Dolce by Wyndham Milan Malpensa is within a mile (2 km) of Basilica di Saint Agnese. This 207-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and free self parking. Located centrally in Somma Lombardo, it's connected to the convention center and also close to Ticino Valley Nature Park and Panperduto Dam.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 11:00 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bidets. Refrigerators, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Guests of Dolce by Wyndham Milan Malpensa enjoy a 24-hour gym, free WiFi in public areas, and a conference center. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and an arcade/game room.
We picked this hotel due to their offering of free shuttle to the airport. We made the request to the hotel and got confirmation of shuttle bus pick up from the airport. Guess what? No shuttle showed up at the scheduled time and our family had to wait for more than 2 hours in cold weather. Even worse, the hotel receptionist would not pick up phone calls and made all types of excuses to deflect the problem. It has been a nightmare for this last night of stay during our trip!
Area and food
Dear Ferdinand A,Thank you for giving us a 5.Warm Regards,Honeydette De Vera
Getting to this hotel from the airport or from this hotel to Milan isn't easy and is costly. There is an airport shuttle but if you miss that you will be paying 20 to 30 euros by taxi to get to the hotel or back to the airport. Uber basically doesn't exist in this area. On top of that to get into Milan you will need to go back to the airport and take a train for an hour. That cost me 26 euros roundtrip. I guess if you have a car this hotel makes more sense. The staff were friendly and helpful but the hotel has limited services (breakfast was good) and is a bit run down. For example, all three elevators were out of service the day I was leaving.
Dear Mr. Kevin,Thank you for your feedback.Kind Regards,Honeydette De VeraFront Office Supervisor
The hotel was clean and nice, but still, overpriced. It is a little of a drive from the airport and the shuttle goes every hour only. Other than that, an ok. place.
Dear Agnieszka,Thank you for taking the time to leave us a feedback.Best Regards,Honeydette De VeraFront Office Supervisor
This fit the purpose of an airport stay prior to flying out. We chose to stay here for airpot shuttle to make the morning flight easy. Front desk was adept at managing multi-checkin scenarios: a Turkish Air flight crew, Me, and a crazy women (drunk?) Room was wonderful with king bed, in-house restaurant, and [for pay] breakfast with morning shuttle to airport.
Dear Ivy,Thank you for the positive feedback.We look forward to having you back soon.Best Regards,Front Desk DepartmentHilton Garden Inn-Malpensa
The hotel and staff were excellent - we arrived late in the evening and received excellent service in the restaurant / bar. We had an issue contacting the hotel to secure the shuttle from the MXP airport and had to take at cab for 30 Euros.
Dear Guest, thank You for Your review! We are glad You find the stay to Your liking! Best Regards, Stefano Miccoli Front House Manager
Thank You for Your four stars and review!! Looking forward to Welcome You again, Best Regards, Stefano Miccoli Front House Manager
Terrible chemical odor in the room. Property looks dated. Shower cabin awful.
Dear Sir, Thank You for reviewing our Hotel. We are sorry to hear that the stay was not up to our standards. We want to inform You that we are proceeding with renovating works on all the floors. Hope to welcome You again!
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.
We liked the hotel. It was clean, close to airport, shuttle service to airport regularly, clean and friendly staff. Shuttle will take you to airport where you can take train to city center. Nice seating area outside of the hotel.
Dear Mr. Sassan, We are very pleased to know that you liked our property and you enjoyed your stay at the Hilton Garden Inn Milan Malpensa. We look forward to welcoming you to the Hilton Garden Inn Milan Malpensa in the future. Best regards, Kind Regards Stefano Miccoli Front Office Manager
Dear Jie,Thank you for taking the time to send us your feedback.We are sorry about the misunderstanding with the shuttle service.The driver actually went to pick you up but because of communication problems, the pickup point was not clear to both parties.Our apologies,Honeydette De VeraFront Office Manager