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The Alexander Hotel

3.5 out of 5.0
Overview Reviews Amenities & Policies
5225 Collins Avenue, Miami Beach, FL
1-844-663-2269
2.4
out of 5
Average Guest Review
See all 30 reviews
Room cleanliness 3.0
Service & staff 2.5
Room comfort 3.0
Hotel condition 2.0

This hotel is most popular for:

  • Family
  • Everyone
  • Couples

Recent guest reviews

Very nice I enjoyed my stay with my ladies Ron’s was nice and clean love every moment of it.

Very nice hotel. It is under construction right now so alot of the mentioned amenities were not available. They also WAY over charge for drinks at the tiki bar so make sure you ask before ordering. 2 shots should NOT be $40. The staff is super nice and polite. We didnt get to enjoy the adult pool, inside restaurant or really anything besides the main pool and the beach because everything was being worked on but we still enjoyed our stay. The upgraded suite we paid extra for was not what we expected but it was still nice. Once they have all of the renovations completed this will be a SUPER nice place to stay. We will be back regardless as the staff made it an enjoyable stay and you cant beat being able to walk right down to the beach from the back of the hotel. Overall I would say this is a very nice hotel. Just make sure you understand that most of the amenities are not available at this time.

The Alexander Hotel appearance was horrible. Do not book with this hotel.

Worst experience I ever had. The check in was super slow and the front desk staff was totally indifferent. During the check in time which is longer than one hour, there wasn't a single smile around the front desk. So much for hospitality! What's even worse is the false advertisement. The booking system says the room we booked has an ocean view, but, it only has a very small partial view. We weren't able to see the waves, or the sunrises in the mornings. Absolutely not recommended given the price.

The only nice thing about this hotel is the price, pool and the location to the beach. The hotel is ran down, the staff is rude, this hotels had no manager so there’s no one to talk to about all the issues.

Housekeeping was awful. 2 out of a 5 night stay, housekeeping never showed up. 1 day we went down to desk twice until they finally came at 6:30. 1 night, after complaining at 8 pm, they came in, gave us clean towels, made the beds and left.

To be fair, the property is under a major renovation but wish they could have mentioned it. We found out by reading small signs on the elevators. Turning the place into condominium. No place to eat. The pool and beach are the only positive.

Very dirty noisy, front desk trying to double charge

Hotel was under construction everywhere, lobby, pool, bars, restaurant closed!

I book a room on orbits for a king bed and the twin beds . We showed up and they took forever to get us checked in we finally got our keys walking to the room . The hallway was stained and outdated we went into the room it smelled like cleaning supplies but there was stains all over the couches . The balcony led To a pool of destruction literally. And on top of that there was only two twin beds in the room and two queens . So we went down there and they tried to say they didn’t have anymore rooms as they continued to check other people in behind us . They refused to move us so we got our money back ASAP . Just stay away from this dirty, out dated hotel. Oh and let me not forget about he elevators that are slow and have you waiting there for 5 mins .

We were disappointed in that this hotel is not as advertised. When researching a hotel for our family one of the reasons I chose the Alexander was that it was a "leisurely stroll to shopping and dining". Since we did not have a car I wanted something within walking distance. It turns out to be about 3 miles, which isn't a stroll with children. We had to use outside transportation (we used Uber) to get around. This was an unexpected cost to our trip. Since the Alexander was "away from the hustle and bustle" of South Beach I didn't think it would attract the Spring Break crowd. I was wrong about that and our family awoke each night we were there to loud music/noise. Security did respond, but it didn't keep those people from starting up again later. I realize this was a problem with disrespectful guests more that a hotel issue, but it made for a vacation that was not restful. Also advertised on their website is that "each time you stay, you will receive 2 complimentary drinks, 2 waters and a beach bag". While I am not being petty about free things, I did bring this to the attention of the front desk and was told "we no longer do that". My point that I explained to him was that when comparing hotels and seeing they had that extra perk, it made it seem like they were a classy hotel, offering that little "extra" for their guests. It took 3 requests in a 24 hour time frame to get the extra blankets I requested, which was very frustrating.

The Alexander Hotel looks a little dated when you walk through the lobby and go up the elevator, but we were pleasantly surprised when we got to our room. It was beautiful with black and white decor. We had 2 bedrooms, 2 bathrooms, a living room, kitchen, and a balcony. It was great to have an apartment type place to stay with the benefits of a hotel. I highly recommend this hotel.

An old classic that needs to spend some intense time under renovation. The staff were all very friendly and accommodating. The hotels in this area all have that chic, retro feel, catering to that "certain" clientele, who's parents and their parents have been coming to the area. Unfortunately, their grandparents probably sat on the same furniture! The suite appeared to have gone through a semi renovation, that just never was completed. Broken fixtures throughout, with rust and dirt everywhere. All-in-all, the hotel is well past its prime. Sadly, it just doesn't warrant the nightly rate. Although we had a lovely evening, we would not return, until after some very heavy upgrades.

please note that valet parking isbthe only way to keep your vehicle safe and it costs around 27$. self parking is free but it is not inside hotel and is very limited. the room is ok, second bathroom flush didnt work. they didnt give us a good beach vuew as promised.

Awesome location on Miami Beach, perfect scenery and paradise beach with white sand and transparent blue water just outside the hotel, and great pools. But, the rooms are needing remodel as they are quite old. Also, bedding is old and shows signs of age, should be replaced. The A/C only worked if put at about 65, too cold for our tastes. We toured around Miami Beach, Miami downtown, went on a day trip to the Bahamas using Balearia Bahamas Express. We also drove around Miami beach and did some shopping at Bal Harbour Shops and Lincoln Road Mall.

My family of four, including two teenagers, just spent 9 days at this hotel. We all agree it was the best Florida vacation ever. Hotel is small so the pools and beachfront were not overly crowded. All suite hotel and our two bedroom suite was updated and immaculate with beautiful, comfortable furnishings. The housekeeping staff were top notch. I cannot say enough about the staff, in general from the front desk to the concierge, they were all gracious and helpful. We had a problem with one our our TV's. Engineering came within 30 min to look at it, could not find the problem, and had a replacement on the wall within an hour!Highly reccommend.

We were pleased with the room layout, as well as the staff and cleanness.

all door made agly noice because too old,TV in master bedroom stand so low that i hit my head very badly,the can opener didn't work,no enough hangers in bath room for towels and no any shelf for shampoo/conditioner insite of shower-cabine,location was no so good because no any fast food and restaurants close by,just if drive the car somethere,bar in pool-area was closed early as 6-7p.m. that very strange...rooms need being upgrade-furniture etc.too old and crazy-expencive valet-parking-$175

Collins Avenue Miami Beach FL

Hotel highlights

  • Close to Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Mid Beach within a mile (2 km) of Miami Beach Boardwalk, The Alexander Hotel is within a few miles (5 km) of other popular sights such as Collins Avenue Shopping Area. This 102-room, 3.5-star condo resort has 2 outdoor pools along with a full-service spa and a restaurant.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 11:00 AM.


Rooms

Each condo is individually decorated and features a kitchen and a balcony. There's space to spread out with 2 bedrooms, a living room, and a dining area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free newspapers, and free local calls.


Property features

Guests of The Alexander Hotel have access to a full-service spa, 2 outdoor pools, and a fitness center. Valet parking is USD 35.00 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 15 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach condominium resort include 2 spa tubs, a sauna, and free WiFi in public areas.

Room options

Regular Suite (1 King & 2 Twin Beds)

King 1 | Sleeps 4
$130* Per night/room Oct 15 - Oct 16

Regular Suite (2 Queen & 2 Twin Beds)

Queen 2 | Sleeps 6

Signature Suite (2 Queen and 2 Twin Beds)

Full 2 | King 1 | Sleeps 6

Signature Suite (1 King and 2 Queen Beds)

King 2 | Sleeps 6

Signature Suite (1 King and 2 Twin Beds)

King 1 | Sleeps 4

Guest reviews for The Alexander Hotel

Everyone (9) Couples (9) Business (1) Family (10) Friends (2)
4
Friends Families

Very nice I enjoyed my stay with my ladies Ron’s was nice and clean love every moment of it.

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Thank you for taking the time to post a review. We are happy to hear you enjoyed your time as our guest. Hope to see you back soon.

3
Partner Couples

Very nice hotel. It is under construction right now so alot of the mentioned amenities were not available. They also WAY over charge for drinks at the tiki bar so make sure you ask before ordering. 2 shots should NOT be $40. The staff is super nice and polite. We didnt get to enjoy the adult pool, inside restaurant or really anything besides the main pool and the beach because everything was being worked on but we still enjoyed our stay. The upgraded suite we paid extra for was not what we expected but it was still nice. Once they have all of the renovations completed this will be a SUPER nice place to stay. We will be back regardless as the staff made it an enjoyable stay and you cant beat being able to walk right down to the beach from the back of the hotel. Overall I would say this is a very nice hotel. Just make sure you understand that most of the amenities are not available at this time.

By , from Arlington on May 16, 2019

Review comment responded on May 16, 2019

Thank you for sharing the review with us, Michaela We 're happy to hear that you had a pleasant stay with us. It's wonderful to know that you appreciated our beautiful location as well as our comfortable rooms. We look forward to hosting your again the next time you're in town. Thanks again for providing us with your feedback. Have a great day

1
Families

The Alexander Hotel appearance was horrible. Do not book with this hotel.

By on Mar 25, 2019

Review comment responded on Mar 27, 2019

We appreciate the feedback. Thank you

1
Families

Worst experience I ever had. The check in was super slow and the front desk staff was totally indifferent. During the check in time which is longer than one hour, there wasn't a single smile around the front desk. So much for hospitality! What's even worse is the false advertisement. The booking system says the room we booked has an ocean view, but, it only has a very small partial view. We weren't able to see the waves, or the sunrises in the mornings. Absolutely not recommended given the price.

By , from US on Mar 21, 2019

Review comment responded on Mar 27, 2019

We appreciate the feedback We'll address your feedback with the appropriate members of our team moving forward We do hope to host you again soon for a more positive experience. Have a great day!

1
Everyone

By on Mar 19, 2019

Review comment responded on Apr 2, 2019

Thank you for the feedback. Have a great day!

1
Everyone

By on Feb 26, 2019

Review comment responded on Apr 2, 2019

Thank you for the feedback. Have a great day!

1
Families Partner Couples Family with small children

The only nice thing about this hotel is the price, pool and the location to the beach. The hotel is ran down, the staff is rude, this hotels had no manager so there’s no one to talk to about all the issues.

By , from MPLS, MN on Feb 26, 2019

Review comment responded on Mar 1, 2019

Thank you for your feedback, Danielle. We are happy that you enjoy our location and the hotel, but we feel sorry that you have bad experience with our staff. I will contact immediately to the manager about it. Have a great day!

2
Everyone

Housekeeping was awful. 2 out of a 5 night stay, housekeeping never showed up. 1 day we went down to desk twice until they finally came at 6:30. 1 night, after complaining at 8 pm, they came in, gave us clean towels, made the beds and left.

By on Jan 23, 2019

Review comment responded on Feb 10, 2019

We apologize for any inconveniences you might have experienced during your stay. We appreciate it your feedback and will look into the issues mentioned in your review.

3
Families Family with small children

To be fair, the property is under a major renovation but wish they could have mentioned it. We found out by reading small signs on the elevators. Turning the place into condominium. No place to eat. The pool and beach are the only positive.

By , from New York on Nov 25, 2018

Review comment responded on Nov 27, 2018

We apologize for any inconvenience the renovations might have caused. We hope to see you again once renovations are completed.

2
Everyone

Very dirty noisy, front desk trying to double charge

By , from florida on Jun 9, 2018

Review comment responded on Jun 14, 2018

We apologize for the inconvenience. We regret you did not enjoy your stay. We appreciate your feedback.

The Alexander Hotel

5225 Collins Avenue, Miami Beach, FL 33140
url importing https://www.orbitz.com/Miami-Hotels-The-Alexander-Hotel.h9093-p2.Hotel-Reviews