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Recent guest reviews

Very nice hotel and staff who work hard to please the families. The only problem was that the units do not have heat. It just so happened that week there was a cold front in Miami Beach.

We like 2 bedroom apartment with kitchen and refrigerator, dining room, family area with balcony. Fantastic. We have guests who could stay with us to celebrate my anniversary.

It wasn’t any running water , staff was horrible attitudes , place was filthy Pool was super filthy Room was disaster

Very nice I enjoyed my stay with my ladies Ron’s was nice and clean love every moment of it.

Very nice hotel. It is under construction right now so alot of the mentioned amenities were not available. They also WAY over charge for drinks at the tiki bar so make sure you ask before ordering. 2 shots should NOT be $40. The staff is super nice and polite. We didnt get to enjoy the adult pool, inside restaurant or really anything besides the main pool and the beach because everything was being worked on but we still enjoyed our stay. The upgraded suite we paid extra for was not what we expected but it was still nice. Once they have all of the renovations completed this will be a SUPER nice place to stay. We will be back regardless as the staff made it an enjoyable stay and you cant beat being able to walk right down to the beach from the back of the hotel. Overall I would say this is a very nice hotel. Just make sure you understand that most of the amenities are not available at this time.

The Alexander Hotel appearance was horrible. Do not book with this hotel.

Worst experience I ever had. The check in was super slow and the front desk staff was totally indifferent. During the check in time which is longer than one hour, there wasn't a single smile around the front desk. So much for hospitality! What's even worse is the false advertisement. The booking system says the room we booked has an ocean view, but, it only has a very small partial view. We weren't able to see the waves, or the sunrises in the mornings. Absolutely not recommended given the price.

The only nice thing about this hotel is the price, pool and the location to the beach. The hotel is ran down, the staff is rude, this hotels had no manager so there’s no one to talk to about all the issues.

Housekeeping was awful. 2 out of a 5 night stay, housekeeping never showed up. 1 day we went down to desk twice until they finally came at 6:30. 1 night, after complaining at 8 pm, they came in, gave us clean towels, made the beds and left.

To be fair, the property is under a major renovation but wish they could have mentioned it. We found out by reading small signs on the elevators. Turning the place into condominium. No place to eat. The pool and beach are the only positive.

Very dirty noisy, front desk trying to double charge

Hotel was under construction everywhere, lobby, pool, bars, restaurant closed!

I book a room on orbits for a king bed and the twin beds . We showed up and they took forever to get us checked in we finally got our keys walking to the room . The hallway was stained and outdated we went into the room it smelled like cleaning supplies but there was stains all over the couches . The balcony led To a pool of destruction literally. And on top of that there was only two twin beds in the room and two queens . So we went down there and they tried to say they didn’t have anymore rooms as they continued to check other people in behind us . They refused to move us so we got our money back ASAP . Just stay away from this dirty, out dated hotel. Oh and let me not forget about he elevators that are slow and have you waiting there for 5 mins .

We were disappointed in that this hotel is not as advertised. When researching a hotel for our family one of the reasons I chose the Alexander was that it was a "leisurely stroll to shopping and dining". Since we did not have a car I wanted something within walking distance. It turns out to be about 3 miles, which isn't a stroll with children. We had to use outside transportation (we used Uber) to get around. This was an unexpected cost to our trip. Since the Alexander was "away from the hustle and bustle" of South Beach I didn't think it would attract the Spring Break crowd. I was wrong about that and our family awoke each night we were there to loud music/noise. Security did respond, but it didn't keep those people from starting up again later. I realize this was a problem with disrespectful guests more that a hotel issue, but it made for a vacation that was not restful. Also advertised on their website is that "each time you stay, you will receive 2 complimentary drinks, 2 waters and a beach bag". While I am not being petty about free things, I did bring this to the attention of the front desk and was told "we no longer do that". My point that I explained to him was that when comparing hotels and seeing they had that extra perk, it made it seem like they were a classy hotel, offering that little "extra" for their guests. It took 3 requests in a 24 hour time frame to get the extra blankets I requested, which was very frustrating.

The Alexander Hotel looks a little dated when you walk through the lobby and go up the elevator, but we were pleasantly surprised when we got to our room. It was beautiful with black and white decor. We had 2 bedrooms, 2 bathrooms, a living room, kitchen, and a balcony. It was great to have an apartment type place to stay with the benefits of a hotel. I highly recommend this hotel.

Collins Avenue Miami Beach FL

Hotel highlights

  • Walking distance to Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Marina

Located in Mid Beach within a short walk of Miami Beach Boardwalk, The Alexander Hotel is within a few miles (5 km) of other popular sights such as Collins Avenue Shopping Area. This 102-room, 3.5-star aparthotel welcomes business and leisure travelers with 2 outdoor pools, a marina, and a bar/lounge.


Dining

Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.


Rooms

Each apartment is soundproofed and features a kitchen, 2 bathrooms, and a balcony. There's space to spread out with 2 bedrooms, a living room, and a dining area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and a safe. Housekeeping is available on request.


Property features

Guests of The Alexander Hotel have access to a marina, 2 outdoor pools, and a gym. Valet parking is offered for USD 35.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach aparthotel include 2 spa tubs, a sauna, and free WiFi in public areas.

Room options

Standard 2 Bedroom 1 King & 2 Twins Kitchen/Balcony

1 King Bed and 2 Twin Beds | Sleeps 5

Signature 2 Bedroom Condo 1 King & 2 Twin Balcony

1 King Bed and 2 Twin Beds | Sleeps 5

Signature 2 Bedroom Condo 1 King & 2 Queen Balcony

1 King Bed and 2 Queen Beds | Sleeps 6

Signature 2 Bedroom Condo 2 Queen & 2 Twin Balcony

2 Queen Beds and 2 Twin Beds | Sleeps 6

Guest reviews for The Alexander Hotel

Everyone (12) Couples (9) Business (1) Family (12) Friends (2)
2
Everyone

By on Jan 28, 2022

4
Family

Very nice hotel and staff who work hard to please the families. The only problem was that the units do not have heat. It just so happened that week there was a cold front in Miami Beach.

By on Dec 2, 2021

Review comment responded on Dec 3, 2021

Good Evening, We are sorry to hear we did not meet your expectations. Please feel free reach us by phone or email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your feedback.

5
Family Friends

We like 2 bedroom apartment with kitchen and refrigerator, dining room, family area with balcony. Fantastic. We have guests who could stay with us to celebrate my anniversary.

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Thank you so much for taking the time to leave an excellent rating. We really appreciate!. We Look forward to seeing you again soon

1
Family with small children Business Business

It wasn’t any running water , staff was horrible attitudes , place was filthy Pool was super filthy Room was disaster

By on Aug 6, 2021

Review comment responded on Oct 8, 2021

We are sorry to hear we did not meet your expectations. Please feel free reach us by phone or email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your feedback.

1
Everyone

By on Mar 24, 2021

Review comment responded on May 15, 2021

We are sorry to hear we did not meet your expectations. Please feel free reach us by phone or email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your feedback.

1
Everyone

By on Nov 17, 2019

Review comment responded on Nov 20, 2019

Thank you for your feedback.

4
Friends Family

Very nice I enjoyed my stay with my ladies Ron’s was nice and clean love every moment of it.

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Thank you for taking the time to post a review. We are happy to hear you enjoyed your time as our guest. Hope to see you back soon.

3
Partner Couples

Very nice hotel. It is under construction right now so alot of the mentioned amenities were not available. They also WAY over charge for drinks at the tiki bar so make sure you ask before ordering. 2 shots should NOT be $40. The staff is super nice and polite. We didnt get to enjoy the adult pool, inside restaurant or really anything besides the main pool and the beach because everything was being worked on but we still enjoyed our stay. The upgraded suite we paid extra for was not what we expected but it was still nice. Once they have all of the renovations completed this will be a SUPER nice place to stay. We will be back regardless as the staff made it an enjoyable stay and you cant beat being able to walk right down to the beach from the back of the hotel. Overall I would say this is a very nice hotel. Just make sure you understand that most of the amenities are not available at this time.

By , from Arlington on May 16, 2019

Review comment responded on May 16, 2019

Thank you for sharing the review with us, Michaela We 're happy to hear that you had a pleasant stay with us. It's wonderful to know that you appreciated our beautiful location as well as our comfortable rooms. We look forward to hosting your again the next time you're in town. Thanks again for providing us with your feedback. Have a great day

1
Family

The Alexander Hotel appearance was horrible. Do not book with this hotel.

By on Mar 25, 2019

Review comment responded on Mar 27, 2019

We appreciate the feedback. Thank you

1
Family

Worst experience I ever had. The check in was super slow and the front desk staff was totally indifferent. During the check in time which is longer than one hour, there wasn't a single smile around the front desk. So much for hospitality! What's even worse is the false advertisement. The booking system says the room we booked has an ocean view, but, it only has a very small partial view. We weren't able to see the waves, or the sunrises in the mornings. Absolutely not recommended given the price.

By , from US on Mar 21, 2019

Review comment responded on Mar 27, 2019

We appreciate the feedback We'll address your feedback with the appropriate members of our team moving forward We do hope to host you again soon for a more positive experience. Have a great day!

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