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Recent guest reviews

Did not like that they pre charged me $15 for breakfast and when I went for breakfast is was nothing but bread set out for me to make my own toast. No hot food buffet, no yogurt bar. No juice bar. There might have been a pitcher of orange juice out.

It is dingy and outdated. Then pictures on google are deceiving. It felt gross. No WiFi In the rooms, broke shade in the bathroom so I couldn’t shower at night worried people could see me...on the first floor, a/c didn’t work, tv was scratchy and was hard to make out anything on, windows are old and rusty/moldy. First floor was soooooo loud at night. Glad I didn’t have a sleeping baby this trip. Located next to the beach was good but not worth it. Staff was nice. I won’t return or recommend.

I’m not quite sure where to start. The TV wouldn’t work— two workers came to fix it. After that, it wouldn’t pick up more than 2 channels and the remote was held together with tape. The remote itself was filthy. The back of the dresser was falling off, with nails exposed. The tray with ice box and TV table had something spilled/smudged on it. Bed was worn. Paid for an oceanfront room but received a side room. The toilet wouldn’t flush or full with water— it ran constantly. The property was old, yes, but also felt really unclean, aside from the shower which was recently renovated. We had two tiny towels and no towel for the shower floor. Out of frustration, we called the front desk and asked to be transferred to a different room. After we were transferred and asleep, one of the employees forgot we were there and walked into the room unannounced. After this, I couldn’t sleep at all. This terrified us! No apology— we recognized the front desk staff couldn’t do much, so hopefully someone from the hotel reads this and addresses the many issues. We spent hard-earned money on this room. Despite the convenient location right next to the beach, this place has a boatload of problems. It felt unclean and unsafe.

I love the location. The hotel is very dated. Hotel staff was friendly.

The only good thing about this hotel is that the beach is crossing the street but the place is old not clean, uncomfortable if u are in a real tight budget and want to be close to the beach this is your place but is u want to relax, enjoyed the place look for something better. Wont recommended I wished I can go back in time and get a better place to stay for.my vacations this os not worth it

I was disappointed in the hotel room on the cleaning they didn't give any service and went they do it was terrible the staff at the first desk was very nice i will never go back here

The rooms have no mirror except the small one in the bathroom. The bathroom was dirty..they didnt give us towels even though we asked for them to be changed every day..no phone in the room asked the clerk wats the number to the lobby cuz i was tired of going up nd down stairs..he said push 0..told him there wasnt a phone he laughed..

Room I wanted wasn’t ready till next day, bathroom was very small, wasn’t that clean, house cleaning never came to give new towels or clean, room keys hardly worked...had to keep getting new ones. Ppl were nice but it’s unorganized and ridiculous. Not happy and would not recommend or ever come back. 1 star.

I like the location in relation to where my daughter lives and also the view of the ocean. The staff is EXCELLENT - very friendly and professional! The only negative thing I have to say is the room smells musty but that may be because of the closeness of the ocean and the extreme humidity. Otherwise, it was very nice.

This place is extremely dirty and unkept. The pool is unusable. It’s loud all night. I couldn’t sleep. The only nice part was the staff.

Poor maintenance, old place. ...................

does not include free breakfast and its included on the listing, change that, the rest is great

(Derek especially) ,Emma and Ray made our visit a great experience. Derek was amazingly helpful and went above and beyond to help us with anything we needed ! He is the reason we may return. He has extraordinary customer service !

Very close to the beach and has a nice style/vintage vibe, but needs more renovations (esp to the restroom showers, carpet, air conditioning, etc). Hotel room could use more lighting. Front desk staff were excellent and very friendly!

Ocean Terrace Miami Beach FL

Hotel highlights

  • Close to Surfside Beach
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in North Beach within a mile (2 km) of Surfside Beach, Broadmoor Miami Beach is within a few miles (5 km) of other popular sights such as Miami Beach Boardwalk. This 3.5-star hotel has 92 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 8:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

The 92 rooms are air-conditioned and have safes and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also standard.


Property features

Guests of Broadmoor Miami Beach enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. Self parking is offered for USD 10.00 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include a terrace and laundry facilities.

Room options

Deluxe Suite, Multiple Bedrooms, Ocean View

1 King Bed | 2 Double Beds | Sleeps 6

Deluxe Suite, 2 Double Beds, Ocean View

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Guest reviews for Broadmoor Miami Beach

Everyone (26) Couples (4) Family (9)
5
Everyone

Did not like that they pre charged me $15 for breakfast and when I went for breakfast is was nothing but bread set out for me to make my own toast. No hot food buffet, no yogurt bar. No juice bar. There might have been a pitcher of orange juice out.

By on Feb 4, 2020

Review comment responded on Feb 5, 2020

Sorry for the issue with the breakfast. We normally have those items for breakfast

2
Family Partner Couples

It is dingy and outdated. Then pictures on google are deceiving. It felt gross. No WiFi In the rooms, broke shade in the bathroom so I couldn’t shower at night worried people could see me...on the first floor, a/c didn’t work, tv was scratchy and was hard to make out anything on, windows are old and rusty/moldy. First floor was soooooo loud at night. Glad I didn’t have a sleeping baby this trip. Located next to the beach was good but not worth it. Staff was nice. I won’t return or recommend.

By on Jan 19, 2020

Review comment responded on Jan 20, 2020

Thank you for your comments. We are working on updates to the hotel

1
Everyone

By on Jan 2, 2020

Review comment responded on Jan 4, 2020

Thanks

1
Partner Couples

I’m not quite sure where to start. The TV wouldn’t work— two workers came to fix it. After that, it wouldn’t pick up more than 2 channels and the remote was held together with tape. The remote itself was filthy. The back of the dresser was falling off, with nails exposed. The tray with ice box and TV table had something spilled/smudged on it. Bed was worn. Paid for an oceanfront room but received a side room. The toilet wouldn’t flush or full with water— it ran constantly. The property was old, yes, but also felt really unclean, aside from the shower which was recently renovated. We had two tiny towels and no towel for the shower floor. Out of frustration, we called the front desk and asked to be transferred to a different room. After we were transferred and asleep, one of the employees forgot we were there and walked into the room unannounced. After this, I couldn’t sleep at all. This terrified us! No apology— we recognized the front desk staff couldn’t do much, so hopefully someone from the hotel reads this and addresses the many issues. We spent hard-earned money on this room. Despite the convenient location right next to the beach, this place has a boatload of problems. It felt unclean and unsafe.

By on Jan 2, 2020

Review comment responded on Jan 4, 2020

Sorry to hear you had some issues with the hotel. We are working on updates to the hotel and rooms.

2
Partner Couples Family

I love the location. The hotel is very dated. Hotel staff was friendly.

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Thank you for your comments. We will be doing updates soon.Our staff is amazing. Glad to hear they were able to take care of your needs.

1
Partner Couples Friends Family

The only good thing about this hotel is that the beach is crossing the street but the place is old not clean, uncomfortable if u are in a real tight budget and want to be close to the beach this is your place but is u want to relax, enjoyed the place look for something better. Wont recommended I wished I can go back in time and get a better place to stay for.my vacations this os not worth it

By on Aug 18, 2019

Review comment responded on Aug 19, 2019

Thank you for your feedback. Your comments will be shared with our staff in order to improve.

1
Family with small children Family

I was disappointed in the hotel room on the cleaning they didn't give any service and went they do it was terrible the staff at the first desk was very nice i will never go back here

By on Jul 25, 2019

Review comment responded on Aug 4, 2019

Thank you for your feedback. We are sorry to hear that part of your stay did not go so great. We have shared your comments with our staff in order to improve where we felt short.

2
Family Friends

The rooms have no mirror except the small one in the bathroom. The bathroom was dirty..they didnt give us towels even though we asked for them to be changed every day..no phone in the room asked the clerk wats the number to the lobby cuz i was tired of going up nd down stairs..he said push 0..told him there wasnt a phone he laughed..

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

Thank you for your feedback. We have shared your comments with our staff in order to improve. We hope that you come back to visit us.

4
Everyone

By on Jul 6, 2019

Review comment responded on Jul 8, 2019

Thank you for your feedback. We hope that you come back for another overall great experience!

2
Family

Room I wanted wasn’t ready till next day, bathroom was very small, wasn’t that clean, house cleaning never came to give new towels or clean, room keys hardly worked...had to keep getting new ones. Ppl were nice but it’s unorganized and ridiculous. Not happy and would not recommend or ever come back. 1 star.

By on Jul 4, 2019

Review comment responded on Jul 8, 2019

Thank you for taking the time to share with us about your experience. We are strive to provide the best guest service to all of our guests. I apologize that your experience was not that great. Your comment has been shared with our team so we can improve in the ares where we felt short.

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