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Recent guest reviews

I liked the beach access. I didn’t like sharing a patio with the neighbor that I paid extra for. The bathroom was extremely small, didn’t have water pressure. The doors were painted shut so doors slammed constantly, even through the night. The fridge didn’t work and the tv was broken. There was a comforter on the bed.

Pictures online are not what my room looked like. The pictures make it seem like the place is up to date when in reality it’s still outdated. There is no swimming pool and there was no breakfast. Parking is either on the street or in parking lot which cost about $1/hour. With that all said there are still perks to staying here. There were many small shops within walking distance where you could get groceries or other necessities. You can’t beat being able to walk out the front door and directly onto the beach. The room isn’t the greatest but I was only in the room when I went to bed otherwise I was out in Miami Beach all day.

Great location by the most beautiful beach! Conveniently located near grocery stores and a cvs and Walgreens a block or two away, with my favorite eatry/restaurant near by, and other restaurants down a few blocks. Rooms are ok with new good looking floors and comfortable beds. Staff just need to be alittle more friendly with guests, like acknowledging them when in lobby walking by, but no big deal just thought id mention it.

Old run down building rooms are beyond small beds are old and uncomfortable. Blankets and sheets are old, dingy, and itchy. Walls are paper thin. Room door was so flimsy the lock was so cheap anybody can break in

We arrived at 9am asking if we could check in early. They said no they were full the night before. No problem I understand that. I came back at 3:45 asking if any rooms were ready. They said no. How is that possible? I told them I would pay to check in early. Nope. So at 4pm I waited as that is check in time and still nothing ready. After it hit 5pm I asked 4 times for a supervisor and the girl told me each time oh he is coming. As we stood there about 10 people came up saying there let cards didn’t work. Complained it was every day. Then another said they been at front desk 2 days in a row asking for clean towels and soap. Said she had to buy some at the store today. So we asked for a refund and went elsewhere. Never stay here trust me.

I liked that the property was close to the beach and very close to restaurants and stores I didn’t like that I had to ask for room service four different times and then towards the end of my stay I was being rushed out so they could clean the room only after my stay..

Staff was very nice but the place was extremely dated, needs lots of updating and very small would say it’s a 1.5 star rating only good thing is location

Hotel room and public space were just absolutely disgusting. Definitely doesn't look anything like the pictures posted.

Did not like that they pre charged me $15 for breakfast and when I went for breakfast is was nothing but bread set out for me to make my own toast. No hot food buffet, no yogurt bar. No juice bar. There might have been a pitcher of orange juice out.

It is dingy and outdated. Then pictures on google are deceiving. It felt gross. No WiFi In the rooms, broke shade in the bathroom so I couldn’t shower at night worried people could see me...on the first floor, a/c didn’t work, tv was scratchy and was hard to make out anything on, windows are old and rusty/moldy. First floor was soooooo loud at night. Glad I didn’t have a sleeping baby this trip. Located next to the beach was good but not worth it. Staff was nice. I won’t return or recommend.

I’m not quite sure where to start. The TV wouldn’t work— two workers came to fix it. After that, it wouldn’t pick up more than 2 channels and the remote was held together with tape. The remote itself was filthy. The back of the dresser was falling off, with nails exposed. The tray with ice box and TV table had something spilled/smudged on it. Bed was worn. Paid for an oceanfront room but received a side room. The toilet wouldn’t flush or full with water— it ran constantly. The property was old, yes, but also felt really unclean, aside from the shower which was recently renovated. We had two tiny towels and no towel for the shower floor. Out of frustration, we called the front desk and asked to be transferred to a different room. After we were transferred and asleep, one of the employees forgot we were there and walked into the room unannounced. After this, I couldn’t sleep at all. This terrified us! No apology— we recognized the front desk staff couldn’t do much, so hopefully someone from the hotel reads this and addresses the many issues. We spent hard-earned money on this room. Despite the convenient location right next to the beach, this place has a boatload of problems. It felt unclean and unsafe.

I love the location. The hotel is very dated. Hotel staff was friendly.

The only good thing about this hotel is that the beach is crossing the street but the place is old not clean, uncomfortable if u are in a real tight budget and want to be close to the beach this is your place but is u want to relax, enjoyed the place look for something better. Wont recommended I wished I can go back in time and get a better place to stay for.my vacations this os not worth it

Ocean Terrace Miami Beach FL

Hotel highlights

  • Close to Surfside Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in North Beach within a mile (2 km) of Surfside Beach, Broadmore Miami Beach is within a few miles (5 km) of other popular sights such as Bal Harbour Shops. This 3.5-star hotel has 92 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

All 92 air-conditioned rooms provide safes, phones, and ironing boards. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Desks and free toiletries are other standard amenities.


Property features

Guests of Broadmore Miami Beach enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. Self parking is offered for USD 10.00 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include a terrace and laundry facilities.

Room options

Economy Room, 1 King Bed Balcony, Ocean Surf Tower

1 King Bed | Sleeps 3

Standard Double Room, 2 Double Beds, Ocean View

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Balcony, Ocean View

1 King Bed | Sleeps 2

Economy Room, 2 Double Beds Accessible, Ocean Surf Tower

2 Double Beds | Sleeps 4

Guest reviews for Broadmore Miami Beach

Everyone (34) Couples (4) Family (16)
1
Family

I liked the beach access. I didn’t like sharing a patio with the neighbor that I paid extra for. The bathroom was extremely small, didn’t have water pressure. The doors were painted shut so doors slammed constantly, even through the night. The fridge didn’t work and the tv was broken. There was a comforter on the bed.

By on May 6, 2021

Review comment responded on May 10, 2021

Thank you for your feedback. It allows us to learn from your experience and make any necessary improvements. I sincerely apologize that your stay at our property fell short of meeting your expectations. We hope that you will give us another try the next time you are in the Miami Beach area. Regards, The Broadmore Miami Beach Team

3
Everyone

Pictures online are not what my room looked like. The pictures make it seem like the place is up to date when in reality it’s still outdated. There is no swimming pool and there was no breakfast. Parking is either on the street or in parking lot which cost about $1/hour. With that all said there are still perks to staying here. There were many small shops within walking distance where you could get groceries or other necessities. You can’t beat being able to walk out the front door and directly onto the beach. The room isn’t the greatest but I was only in the room when I went to bed otherwise I was out in Miami Beach all day.

By on Apr 9, 2021

Review comment responded on Apr 9, 2021

Thank you for your feedback. It allows us to learn from your experience and make any necessary improvements. I sincerely apologize that your stay at our property fell short of meeting your expectations. We hope that you will give us another try the next time you are in the Miami Beach area. Regards,

4
Everyone

Great location by the most beautiful beach! Conveniently located near grocery stores and a cvs and Walgreens a block or two away, with my favorite eatry/restaurant near by, and other restaurants down a few blocks. Rooms are ok with new good looking floors and comfortable beds. Staff just need to be alittle more friendly with guests, like acknowledging them when in lobby walking by, but no big deal just thought id mention it.

By on Mar 27, 2021

Review comment responded on Mar 28, 2021

Thank you for your feedback; we sincerely appreciate it. We use these reviews to educate our staff so that we can learn from experiences and improve. Your feedback will be reviewed with our entire front desk staff. Regards.

2
Everyone

By on Mar 25, 2021

Review comment responded on Apr 8, 2021

Thank you for your feedback. It allows us to learn from your experience and make any necessary improvements. I sincerely apologize that your stay at our property fell short of meeting your expectations. We hope that you will give us another try the next time you are in the Miami Beach area. Regards,

1
Family

Old run down building rooms are beyond small beds are old and uncomfortable. Blankets and sheets are old, dingy, and itchy. Walls are paper thin. Room door was so flimsy the lock was so cheap anybody can break in

By on Mar 1, 2021

Review comment responded on Mar 9, 2021

Thank you for your review. We will be addressing your concerns regarding the housekeeping immediately. We apologize that your stay didn't meet your expectations. Regards.

2
Everyone

By on Feb 21, 2021

Review comment responded on Mar 15, 2021

Thank you for your feedback. It is important to us. Regards,

1
Family

We arrived at 9am asking if we could check in early. They said no they were full the night before. No problem I understand that. I came back at 3:45 asking if any rooms were ready. They said no. How is that possible? I told them I would pay to check in early. Nope. So at 4pm I waited as that is check in time and still nothing ready. After it hit 5pm I asked 4 times for a supervisor and the girl told me each time oh he is coming. As we stood there about 10 people came up saying there let cards didn’t work. Complained it was every day. Then another said they been at front desk 2 days in a row asking for clean towels and soap. Said she had to buy some at the store today. So we asked for a refund and went elsewhere. Never stay here trust me.

By on Feb 18, 2021

Review comment responded on Mar 15, 2021

Thank you for your feedback. I will be following us with both our front desk and housekeeping team regarding this experience. I sincerely apologize that we fell short of meeting your expectations. Sincerely,

1
Business Business Family

I liked that the property was close to the beach and very close to restaurants and stores I didn’t like that I had to ask for room service four different times and then towards the end of my stay I was being rushed out so they could clean the room only after my stay..

By on Feb 5, 2021

Review comment responded on Mar 17, 2021

Thank you for your feedback. It allows us to learn from your experience and make any necessary improvements. I sincerely apologize that your stay at our property fell short of meeting your expectations. We hope that you will give us another try the next time you are in the Miami Beach area. Regards,

1
Everyone

By on Jan 18, 2021

Review comment responded on Mar 17, 2021

Thank you for your feedback. It allows us to learn from your experience and make any necessary improvements. I sincerely apologize that your stay at our property fell short of meeting your expectations. We hope that you will give us another try the next time you are in the Miami Beach area. Regards,

3
Everyone

By on Jan 13, 2021

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