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Ramada Via Veneto Mexico City South

2.5 out of 5.0

Recent guest reviews

The hotel needs a lot of TLC maybe years ago was a good place but right now it is not. The beds were so hard to sleep on it, bathrooms need works and get better towels for the customers, althoug, the place was clean and the service was good specially at the restaurant, but it needs a lot to be consider under the international standards.

This hotel does not offer elementary facilities such as an electrical plug near the bed. You have to charge your phone on the other side of the room. The wifi is intermittent. My room was very noisy. The service is not good.

This is not a luxury hotel, but definitely safe and clean. I stayed here with my family for a few nights. There is free parking and a security guard watching your car. It is very close to the subway station, so it offers quick access to many touristic areas such as zocalo. It won't have all the amenities, but the price is very reasonable. If you need a clean place to spend the night near the south of the city, this is an option to consider.

Room stinks like cigarettes. .. Very rude and they end up overcharging me.. I'm never going back to that place... La peor experiencia!el cuarto apesta a cigarro y terminaron cobrando me de mas.. no recomiendo este hotel ..

Last October 11th we were in that hotel, the bride rent about 8 rooms and previously talked with the manager about the services we will required. When I arrived to get ready for the party they did not allow me to enter, we spend 40 min trying to solve the solution the manager was rude, also some other guest were checking out given the terrible service they were receiving. This guy was not only having no idea about what customer service is about. I needed to pay more to get into the hotel. That without saying that was not very clean, and that the rest of the employees were giving a terrible service, if you need to stay I recommend to select other hotels in the zone that might have a much better service

I stayed at this Ramada on a brief business trip to Mexico City, and while it was convenient in that it was only a 10 minute walk from my event venue, the facility on the whole is merely "adequate" and could use some care. The room was basic but weirdly designed (a deep closet underneath the TV?). Having only 2 power plugs in the room wasn't helpful (to tech-oriented travelers). I also found the bed to be particularly hard and the pillows not very comfortable. I didn't find the restaurants food to be particularly good, so I ate out. If you need a place near the National Center for the Arts, this is convenient and will do the job for a brief stay.

I have been staying at this hotel for quite a while now and I can clearly see improvement in almost every department. Employees have a great attitude and rooms were already clean but now things just feel better! You can expect more of me!!! Cheers!!!

We stayed in a junior suite, Nice size room, clean and quiet in the back. Excellent bed, weird and inconvenient closet under the TV, about 4FT high. There is plenty of room to build a better closet. Also the table and chairs are very low and small. Very good breakfast and reasonable prices. Terrible waiters, hovering around all the time, taking away your dishes without asking if we were finished. We ordered room service and the waiter that delivered it said to add the gratuity on the bill!!! If you want to use the exercise room or internet first you have to ask the front desk to send somebody to open it. Exercise room only available from 6AM TO 9AM AND 6PM TO 9PM. The printer in the internet did not work and we were not able to print our boarding passes, we got the impression they knew and didn't care. You can't use your laptop in the room, they tried to tell us it was our computer but we did not have any problem in the lobby or restaurant. The area is not very nice but the metro across the street is very convenient. Not a bad hotel, just bad management, cutting corners everywhere, charging for a bucket of ice (20 pesos) And providing only PLASTIC forks and knives for room service is just TOO CHEAP!! Front desk did not show much interest in our questions or problems. Maid very nice and accommodating, as well as the elevator and lobby personnel.

Excelente ubicación; excelentes instalaciones, cómodo, con aire acondicionado y demás. Las almohadas son duras, quizás es mi única queja del las habitaciones. El restaurante es malo en general. El desayuno que incluye el hospedaje es irrisorio.

Muy cómodo y un buen servicio, buenísima relación calidad-precio. Las habitaciones la verdad están cómodas, limpias y con una buena temperatura ambiental (desconozco si tiene calefacción). El servicio de comida a habitación fue rápido y eficiente.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

42% of guests recommend this hotel

Total of 57 reviews