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Eurostars Suites Reforma

3.5 out of 5.0

Recent guest reviews

Great location to anything you might need. Staff did their utmost to meet your expectations. Used uber services several times and drivers responded to our location within 5-10 min.

The hotel is 1/2 block from Reforma - so a great central location right off Mexico City's main avenue. Rooms are modern, clean and of good size. Amenities are few, although they have a good breakfast buffet (may be extra depending on rate), but we were not looking for a hotel with lots of whistles, so it was certainly not an issue for us. There was no street noise during our stay - construction work that has been mentioned on some other reviews, seem to have move down the street - far from the hotel. Staff was wonderful always ready to assist - they could not have been more hospitable.

I used to stay at another hotel on Reforma near La Alameda Central, and I decided to try Eurostar as it was closer to Zona Rosa and the American Embassy. It is a small hotel, really nice staff and modern style rooms. If you are traveling for business, by yourself or with your life partner for a short period of time, this hotel is perfect. There is a mall across from the hotel, and walked to Zona Rosa back and for many times even after 11p.m. The hotel also had coupons for plays, musical and other shows. I enjoy theater in general and was happy to use one of the coupons which saved me 20 dollars to watch "Hoy no me puedo levantar". Just be aware that you must leave the room at midday, and not at 1pm (the time I was used to). The restaurant is not their strength, but I understand this because you have lots of options within a mile or two. One tip also is that you request a room that is as quiet as possible. I have learned to say this every time I stay in any hotel in the Paseo de la Reforma. I learned the hard way my first time.

There was a lot of noise since there were people drilling the street during the night. Hotel was OK except for the noise coming from outside. Staff was very professional and gave me another room at another hotel from the same chain.

I really enjoy this hotel, good customer service. :-)

Stayed at the Eurostar for three nights over Easter weekend. The hotel is in a great location. I would definitely stay there again.

Staff were exceptionally friendly and accommodating. Room was very modern and clean. Daily maid service was impeccable.

This hotel is located at a safe neighborhood. It is around 13mins walk to Insurgentes metro station. Room is clean and spacious.

The hotel is in a great location. Right across the street you have reforma 222 and a variety of different restaurants. You also have the zona rosa real close by if you want to go out for nice evening. El angel de la independencia is close by too. The room was very spacious and clean. The staff was amazing. Always smiling, they answered all my questions and always helpful. We got a great deal for a great hotel. I highly recommend this hotel.

Rooms were nicely decorated but small, great if you´re traveling by yourself or are a couple, not for 2 business men sharing a room. The location is fabulous. I was disappointed that the roof terrace that I saw on a picture on here was not at that hotel. Also, make sure you specify what bed you want in the double and triple suites since this booking site (which will not let me mention their brand name in this review) does not tell the hotel about your preference and you can get stuck with a room you didn´t want. More disappointed with this booking website than with the hotel.

If walking and climbing stairs were not a problem, I'd highly rate the hotel (although there were considerable strange and loud noises coming from the street at night). But, the chair lift from the street was never left on for my return to the hotel each afternoon, and the only chair in the room was a desk chair versus something comfortable to sit on and watch the TV.

nice, the bad thing the Hotel hasn't restaurant, I went there on bad weather,a lot of rein so was not easy ate out door

The Hotel staff was quite welcoming. Room extremely clean, but matress was so hard. Internet service had problems that were solved in two days. It is very conveniently closed to a mall (222) in Paseo Reforma where there are plenty of options for shopping, restaurants, pharmacies etc. The only concern was the lack of artificial light on the street at night, in a city that you should be very cautious due to potential dangers. Aside from that, everything was fine, lots of restaurants around.

This is the first time I have stayed in this hotel. I am a well seasoned traveler in Mexico City and this was a pleasant surprise. It claims to be in the Zona Rosa but is rather on the other side of Reforma, a more quiet location which I prefer. Rooms are up to date and comfortable. The hotel was booked full so I got two individual beds instead of a king size bed which I had requested. Staff was kind but late check outs could not be honored. I was surprised on how full all hotels in the city were.

This is a small hotel with only four rooms per floor. The location is very close to the business district and only three blocks from the excellent French restaurant, Les Moustaches. The room was small but well appointed. It contained a living room area with desk, queen sized bed, and well-appointed bathroom. Staff were very attentive and helpful. The housekeeping was very good.The only glitch was a coffeee maker that didn't work in the morning. Would definitely stay here again.

The hotel was very nice and modern with a helpful staff. The location was great as well. We were able to walk to Chapultepec Park to see the castle and museums and there were plenty of conveniences like stores, banks, and coffee shops within a couple of blocks.

I got to the hotel at night just to discover that for some reason a water pipe broke at the hotel. I just got a chance to see the lobby which was nice and small. They had to transfer my stay to another location which was not far from this location, but that other hotel was not the same condition nor style than this one and its suppose to be the same franchise. Not a good experience.

Guest reviews for Eurostars Suites Reforma

Everyone (1) Couples (3) Business (7) Family (1) Other (2) Friends (3)
4
Everyone

Great location to anything you might need. Staff did their utmost to meet your expectations. Used uber services several times and drivers responded to our location within 5-10 min.

By on Oct 17, 2016

4

great boutique hotel steps from reforma

Couples

The hotel is 1/2 block from Reforma - so a great central location right off Mexico City's main avenue. Rooms are modern, clean and of good size. Amenities are few, although they have a good breakfast buffet (may be extra depending on rate), but we were not looking for a hotel with lots of whistles, so it was certainly not an issue for us. There was no street noise during our stay - construction work that has been mentioned on some other reviews, seem to have move down the street - far from the hotel. Staff was wonderful always ready to assist - they could not have been more hospitable.

By on Apr 15, 2015

4

great and peaceful experience

BusinessTravelers

I used to stay at another hotel on Reforma near La Alameda Central, and I decided to try Eurostar as it was closer to Zona Rosa and the American Embassy. It is a small hotel, really nice staff and modern style rooms. If you are traveling for business, by yourself or with your life partner for a short period of time, this hotel is perfect. There is a mall across from the hotel, and walked to Zona Rosa back and for many times even after 11p.m. The hotel also had coupons for plays, musical and other shows. I enjoy theater in general and was happy to use one of the coupons which saved me 20 dollars to watch "Hoy no me puedo levantar". Just be aware that you must leave the room at midday, and not at 1pm (the time I was used to). The restaurant is not their strength, but I understand this because you have lots of options within a mile or two. One tip also is that you request a room that is as quiet as possible. I have learned to say this every time I stay in any hotel in the Paseo de la Reforma. I learned the hard way my first time.

By on Jan 22, 2015

3

hotel is ok except for the construction going on in the street

BusinessTravelers

There was a lot of noise since there were people drilling the street during the night. Hotel was OK except for the noise coming from outside. Staff was very professional and gave me another room at another hotel from the same chain.

By on Jan 14, 2015

5

great experience

Singles

I really enjoy this hotel, good customer service. :-)

By on Jul 11, 2014

5

perfect weekend getaway

LGBT

Stayed at the Eurostar for three nights over Easter weekend. The hotel is in a great location. I would definitely stay there again.

By on Apr 29, 2014

4

1st trip to mexico city!

GetawayWithFriends

Staff were exceptionally friendly and accommodating. Room was very modern and clean. Daily maid service was impeccable.

By on Apr 2, 2014

4

good hotel with good price

GetawayWithFriends

This hotel is located at a safe neighborhood. It is around 13mins walk to Insurgentes metro station. Room is clean and spacious.

By on Mar 19, 2014

5

amazing birthday getaway

Couples

The hotel is in a great location. Right across the street you have reforma 222 and a variety of different restaurants. You also have the zona rosa real close by if you want to go out for nice evening. El angel de la independencia is close by too. The room was very spacious and clean. The staff was amazing. Always smiling, they answered all my questions and always helpful. We got a great deal for a great hotel. I highly recommend this hotel.

By on Feb 10, 2013

3

great location, small rooms, pictures don´t match hotel

BusinessTravelers

Rooms were nicely decorated but small, great if you´re traveling by yourself or are a couple, not for 2 business men sharing a room. The location is fabulous. I was disappointed that the roof terrace that I saw on a picture on here was not at that hotel. Also, make sure you specify what bed you want in the double and triple suites since this booking site (which will not let me mention their brand name in this review) does not tell the hotel about your preference and you can get stuck with a room you didn´t want. More disappointed with this booking website than with the hotel.

By on Jan 20, 2013