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Casa de la Condesa by Extended Stay Mexico

3.0 out of 5.0

Recent guest reviews

Booked a 3-night stay from THIS very website. When I arrived, my reservation was nowhere to be found. The young man at the desk simply said, "Oh, yes, this tends to happen. We sometimes don't receive the reservations." No other rooms were available and we had to carry our bags around Roma in search of another place. The clerk was helpful and called a few other hotels for us (all of which were booked). ...still doesn't excuse what happened.

Really nice and convenient stay in a large room with a kitchen and living room area - far more than we expected for the price! Lots of restaurants and cafes nearby - the location is brilliant. Definitely recommended!

Simple but good hotel. Good value for money. No major issues, would stay there again.

Hotel's locations is great, in front of a quiet plaza with restaurants and a Starbucks. The breakfast was amazing, with freshly squeezed OJ and made to order eggs. Room didn't have AC which was unconfortable. WIFI was great and reliable. For the price I definitely recommend it but would like to see more amenities like better toiletries and AC.

We've stayed here several times; it's a pretty bare-bones place, but the price is right and it's in a great neighborhood overlooking a lovely park. They seem to be constantly doing construction in the restaurant next door/downstairs, so it can be noisy and a little messy.

The design and interiors are very attractive. Great wi-fi connection, which is important to me. Location is 10 minutes walk from Avenida Reforma. Loads of good restaurants and cafes nearby.

Overall, I had a great experience here. The room was quite at night and I was able to sleep well. It was also in a great, convenient location. A few things I would quip about: The name of the hotel is misleading. I wrongly assumed the hotel was located in Colonia Condesa, and it is actually in Colonia Roma. The hotel advertised that they have a "health club". It is actually just a gym and it was being remodeled. I told the travel company about this and they contacted the hotel and arranged for a partial reimbursement for me, which was great. We were asked upon check in if we wanted one or two beds. We said two and were given a double bed. A double bed for a couple is pretty close quarters and would have appreciated at least a queen. The accomodations of the hotel were fine for what the price was. Because we got such a good deal through an online travel org, it was worth it. But I would have been upset if I had paid what the hotel normally charges. This is a budget hotel and it comes with budget service. The rooms and the lobby definitely need some updating.

The promised "hot" breakfast was two slices of toast. The drains did not work properly in either the shower or the sink, resulting in backups.

as I arrived I could not believe it, this was not the hotel that I had booked, let me explain, Casa de la condesa has 2 hotels with the same name, the pictures are from the reforma hotel as it said on the red canopi at the entrance, look at the first picture. so they show you pictures from the reforma hotel but they book you with the Plaza Luis Cabrera hotel wich is a dump. very run down place, hard beds and pillows, dirty rooms, very very dirty and unsafe area. so on your reservation they give you the plaza cabrera hotel address, so when you say no I did not book this hotel, they say look at your reservation and it is the plaza cabrera address and phone number. so you can not say nothing, they are very quick to tell you no refunds look at you reservation. anyways you are best loosing you money and going somewhere else

The hotel is located in a nice neighborhood with a lot of activities within walking distance. However, 1 - Hotel shares the courtyard with the restaurant next door. The rooms that look into the inner courtyard is very noisy at nights due to the music from the restaurant. 2 - No continuous internet access. 3 - Make sure that you take the printed copy of your reservation confirmation since the hotel may not have a copy. They were about to charge for the breakfast unless they were shown that it was already paid for at the time of the reservation. Same applies for check-in. 4 - There were cockroaches in the room.

The hotel is a lovely and affordable option. I stayed for a full week and considered it my home away from home. It's located on a quiet but well-trafficked street in a mixed residential/university neighborhood that has an eclectic mix of restaurants and cafes. The park across the street (Plaza Luis Cabrera) was bustling day and night with locals walking their dogs and socializing. My room was clean and simple with a comfortable "well-worn" feel. The kitchenette was a nice bonus. The bed was firm but soft and very cozy. The staff is super friendly and helpful. I'm recommending it to my friends. It's a great value!

Facing a park and walking distance to food, markets, galleries, and sidewalk cafes. A TV commercial was being filmed next door. Very pleasant staff. Plenty of supplies, hot water, etc. A new restaurant should be open downstairs, by now.

The only negative thing to say about this hotel was that they were having certain areas under construction. like the restaurant. But, they acquired the restaurant next door and I imagine it's going to be just wonderful. The next time I go to Mexico City I will stay in this same hotel.

This hotel has inviting staff, a nice, quite but beautiful location, and was very comfortable!

I really enjoyed my stay at Casa de la Condesa. However, they have a sister hotel Condesa Reforma, and taxi drivers and car services get confused, so have the address and keep saying Plaza Luis Cabrera. Hotel is located across the street from University of London, Mexico City. While at the hotel, a TV commercial was being filmed. Friendly staff, too. I had BIG problems with other ORBITZ services booked at the same time, however.

The beds were too small for two people, and it smelled like sewer in the room

The hotel was good. The staff was helpful. The location was within walking distance to some really good food. We would stay again. My only complaints I was told free airport shuttle ended up 150mxn but was worth it. My biggest gripe was the bed and pillows HARD as ROCKS my wife and I both got headaches from the pillows the bed was expected a little hard but not a box spring on a frame. They only serve breakfast but no worries great food down the block to the right paris cafe. Change out beds and this would be a great hotel. I would and plan a trip back.

Unfortunately, didn't get a chance to stay, the area where is located is not safe and didn't even bother to check in, I can't give you an overall view of the amenities, staff etc...so went to another hotel and check in the zona rosa area, lost my money, was not able to call to cancel.

Located in Colonia Roma, near both Zona Rosa and Condessa (hot spots for night life), close to the Metro and near the Zocalo, this hotel is ideally situated for exploring Mexico City. The staff are friendly, the rooms clean and spacious - if your living on the cheap, theres a fridge, stove, kitchen counter / storage space, and a dining area - this place is perfect. And cheaper than some hostels I've been in.

This is my second stay. I got a "free" upgrade to a suite -- but this is not preferable -- the window opens to the common corridor, no privacy. Consequently the room is dark. A standard room over the street seems better, even if it may be a bit noisier. The pillows are foam, the lighting is not helpful and the WiFi didn't work in my room (only in the lobby). That said, it's reasonably clean and I only stay one night and just enjoy the neighborhood. So it's a very affordable option for that part of Mexico City. Just don't take the upgrade to the suite (unless you need the amenities).

Plaza Luis Cabrera 16 Mexico City DF

Hotel highlights

  • Close to The Angel of Independence Monument and Biblioteca Benjamin Franklin
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Colonia Roma, Casa de la Condesa by Extended Stay Mexico is within a mile (2 km) of popular sights such as The Angel of Independence Monument and Biblioteca Benjamin Franklin. This 27-room, 3-star aparthotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace. Located in central Cuauhtemoc, the aparthotel is also near Monumento a los Ninos Heroes and Castillo de Chapultepec.


Dining

Enjoy a bite to eat at El ocho, the aparthotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Casa de la Condesa by Extended Stay Mexico's 27 apartments are recently renovated and provide coffee makers, laptop-compatible safes, and phones. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Casa de la Condesa by Extended Stay Mexico enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. This aparthotel also has laundry facilities.

Room options

Suite (Master)

Full 1 | Twin 2 | Sleeps 2

Junior Suite with Balcony

Full 1 | Sleeps 2

Guest reviews for Casa de la Condesa by Extended Stay Mexico

Everyone (1) Couples (14) Business (5) Family (3) Friends (7) Other (16)
1

stay away! didn't have my reservation

Everyone

Booked a 3-night stay from THIS very website. When I arrived, my reservation was nowhere to be found. The young man at the desk simply said, "Oh, yes, this tends to happen. We sometimes don't receive the reservations." No other rooms were available and we had to carry our bags around Roma in search of another place. The clerk was helpful and called a few other hotels for us (all of which were booked). ...still doesn't excuse what happened.

By , from Austin on Mar 12, 2016

Review comment responded on Apr 2, 2016

We so sorry for the inconvenient, but we hope you give us a opportunity chance to serve you as you deserve. Best Regards.

4

fantastic location and huge room!

GetawayWithFriends

Really nice and convenient stay in a large room with a kitchen and living room area - far more than we expected for the price! Lots of restaurants and cafes nearby - the location is brilliant. Definitely recommended!

By on Jun 19, 2015

5

good cost-benefit

Couples

Simple but good hotel. Good value for money. No major issues, would stay there again.

By on Mar 2, 2015

4

great service and location

BusinessTravelers

Hotel's locations is great, in front of a quiet plaza with restaurants and a Starbucks. The breakfast was amazing, with freshly squeezed OJ and made to order eggs. Room didn't have AC which was unconfortable. WIFI was great and reliable. For the price I definitely recommend it but would like to see more amenities like better toiletries and AC.

By on Nov 27, 2014

3

good deal, nothing fancy

Couples

We've stayed here several times; it's a pretty bare-bones place, but the price is right and it's in a great neighborhood overlooking a lovely park. They seem to be constantly doing construction in the restaurant next door/downstairs, so it can be noisy and a little messy.

By on Apr 7, 2014

4

a happening area

BusinessTravelers

The design and interiors are very attractive. Great wi-fi connection, which is important to me. Location is 10 minutes walk from Avenida Reforma. Loads of good restaurants and cafes nearby.

By on Sep 2, 2013

4

it did the job

Couples

Overall, I had a great experience here. The room was quite at night and I was able to sleep well. It was also in a great, convenient location. A few things I would quip about: The name of the hotel is misleading. I wrongly assumed the hotel was located in Colonia Condesa, and it is actually in Colonia Roma. The hotel advertised that they have a "health club". It is actually just a gym and it was being remodeled. I told the travel company about this and they contacted the hotel and arranged for a partial reimbursement for me, which was great. We were asked upon check in if we wanted one or two beds. We said two and were given a double bed. A double bed for a couple is pretty close quarters and would have appreciated at least a queen. The accomodations of the hotel were fine for what the price was. Because we got such a good deal through an online travel org, it was worth it. But I would have been upset if I had paid what the hotel normally charges. This is a budget hotel and it comes with budget service. The rooms and the lobby definitely need some updating.

By on Mar 25, 2013

2

mixed review

Singles

The promised "hot" breakfast was two slices of toast. The drains did not work properly in either the shower or the sink, resulting in backups.

By on Mar 25, 2013

1

please read this is a rip-off, a scam, read!!!!!!!

Singles

as I arrived I could not believe it, this was not the hotel that I had booked, let me explain, Casa de la condesa has 2 hotels with the same name, the pictures are from the reforma hotel as it said on the red canopi at the entrance, look at the first picture. so they show you pictures from the reforma hotel but they book you with the Plaza Luis Cabrera hotel wich is a dump. very run down place, hard beds and pillows, dirty rooms, very very dirty and unsafe area. so on your reservation they give you the plaza cabrera hotel address, so when you say no I did not book this hotel, they say look at your reservation and it is the plaza cabrera address and phone number. so you can not say nothing, they are very quick to tell you no refunds look at you reservation. anyways you are best loosing you money and going somewhere else

By on Feb 14, 2013

3

good location but noisy

Singles

The hotel is located in a nice neighborhood with a lot of activities within walking distance. However, 1 - Hotel shares the courtyard with the restaurant next door. The rooms that look into the inner courtyard is very noisy at nights due to the music from the restaurant. 2 - No continuous internet access. 3 - Make sure that you take the printed copy of your reservation confirmation since the hotel may not have a copy. They were about to charge for the breakfast unless they were shown that it was already paid for at the time of the reservation. Same applies for check-in. 4 - There were cockroaches in the room.

By on Feb 11, 2013