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Mercure Nancy Centre Place Stanislas Hotel

4.0 out of 5.0

Recent guest reviews

We have stayed here before hence going back. It isn't too far from the main square. It isn't as 'posh' as other Mercures but they are in the process of upgrading and what they have done so far is good. We were lucky enough to be upgraded to a better room with a fridge and was also given a free gift which was rather nice. We only stayed one night as we were travelling further a field. It has a car park handy although it isn't there's but very convenient, however do be careful when driving out to the barriers. Its a bit tight if you have small arms and unfortunately my hubbie damaged our car. Breakfast is good, rooms are very clean and you do get a goodnights sleep

I would love to say that this hotel stood up to the potential, but it didn't. Indeed we didn't try breakfast because of the experience of the evening before. Check in was fine. The room was good, the rooms have been upgraded. But on arrival, work was going on in the public areas. The dining room and bar was being refurbished. It was noisy and what was clear was - nothing - where was the bar? My partner, as a gold member receives some special deals. A complimentary drink is often welcome after a long day of travel. Such as when we arrived. So when on looking around for the bar I was unpleasantly asked 'what are you looking for madam'? I knew I was in for a problem. Where was the bar? The receptionist helpfully showed us to the bar. But at the same time did not offer us any kind of drink. Coffee, water or wine? Nothing was on offer here. In my opinion the hotel should have informed us of the work going on. since there was very little in the way of a hotel service on offer. So next morning at breakfast time we headed out into town rather than chance what was on offer here. We were not disappointed. This hotel has much to learn in terms of service and hospitality. A shame since the location of the hotel is so central.

The location of the hotel is great - very close to Place Stanislas and the centre of town - and it has its own carpark. However there were some downsides to our stay. When we arrived, the entrance to the underground carpark was cluttered with a number of white vans. The interior of the hotel was being refurbished. If I had known in advance, perhaps I would have booked elsewhere. A staff member showed us a comfortable-looking sofa when we enquired where the bar was but a bar without visible bottles, glasses or a place to serve drinks did not seem a practical proposition to us. The room was very compact. Although the bed was comfortable, the bathroom was awkwardly laid out. My left humerus has just about recovered from frequent encounters with the toilet roll holder. The welcome was efficient and cordial but could not overcome the feeling that this is not really a 4 star establishment.

This is the great location. A well situated hotel close to Stanislaus Square and the Musee des Beaux Arts. Walking distance to most tourist attractions or just a quick train ride.The reception staff is very kind, professional, and courteous. Everyone speaks English and they are quite helpful (ecsp Miss Virzhinija :). The front desk was helpful and spoke excellent English. MINUS: Lots of inexpensive restaurants near the hotel.

Stayed five nights on a group visit to view the Art Nouveau in Nancy. The hotel is very central, half way between railway station and main square so all sites can be reached easily on foot. It has obviously undergone renovation and most of the ground floor is still unusable. However it generally compares unfavourably with a Premier Inn hotel so we were at a loss to explain its 4 stars. Our twin room was very small with an impossibly small bathroom which had been very poorly planned. A deep bath was squeezed in and there was just about sufficient room between the toilet and the hand basin. Other people in our group had to change rooms because they couldn't shut their bathroom door. The air conditioning provided heat but no cold air as the hotel didn't think we would need it. The double glazed windows kept all the heat in and the noise out so either way we couldn't get a good nights sleep. The Premier Inn at Euston was so much better. Buffet breakfast was good with a nice choice.

Perfect location for visiting Nancy, rooms were just okay. Renovated with nice decor and TV,but very compact rooms and the shower heads were way too short for tall people. Probably wouldn't recommend for more than a couple nights. The hotel bar advertised a wide selection of drinks, but when we ordered, it was out of both cognac and Armagnac, which was a huge let-down! Parking garage nearby was cheaper than on-site parking. Service was just okay--we were missing a set of towels in the bathroom.

A well situated hotel close to Stanislaus Square and the Musee des Beaux Arts. Currently undergoing a refit, all the new rooms are beautiful and comfortable with the exception of the bathrooms. They have fitted bulkheads to accommodate air conditioning and raised the bathrooms cradles to assist drainage. Consequently you can't stand under the beautiful rainshower heads if you are 6ft tall. We asked if they had a room with a shower but had the same problem. Staff are very helpful, however.

I have been visiting them for now almost 10 years and find always at home New renovated room are good, staff is highly courteous and make stay very comfortable Good parking and breakfast Internet is also good

Stayed two nights and were very pleased with the garage parking (although 14 Euros extra per night) and location. The room was clean, modern and recently refurbished, but a bit tight. If there were a 3.5 rating vice 4, we would have chosen that. Clearly above average, but not a four star hotel. It is still being renovated--no carpeting on the stairs--am sure that will be done soon, friendly staff. Didn't have the breakfast as there are plenty of choices in Place Stanislas. The location was very nice, very centric and the garage just a few steps from the hotel back door. We would stay here again, but probably ask for a larger room.

I was a little apprehensive after reading the reviews about the renovation, but we stayed at a newly renovated room, it was spacious and comfortable, and we enjoyed it fully! No complaints from us! The hotel is conveniently located close to the beautiful Place Stanislas, and in the festive season, it is really charming. Excellent shopping and restaurants nearby!

5 Rue Des Carmes Nancy Meurthe-et-Moselle

Hotel highlights

  • Walking distance to Musee des Beaux-arts and Place Stanislas
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Mercure Nancy Centre Place Stanislas Hotel places you within a 5-minute walk of popular attractions such as Musee des Beaux-arts and Place Stanislas. The 80 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs. It's in central Nancy and also a short walk from Musee Aquarium de Nancy and Nancy Tourism Office.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

The 80 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also available.


Property features

Guests of Mercure Nancy Centre Place Stanislas Hotel enjoy access to free WiFi in public areas, 2 meeting rooms, and a business center. Self parking is offered for EUR 14.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, express check-in, and free newspapers.

Room options

Privilege, Room, 1 King Bed

Full 1 | Sleeps 3

Comfort Room, 1 Double Bed

Full 1 | Sleeps 2

Comfort Room, 1 Double Bed

Twin 1 | Sleeps 1

Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

48% of guests recommend this hotel

Total of 700 reviews