Check in was quick and friendly staff. Valet service was always quick and convenient. The room was spacious and made our 7 day stay feel like we were in an apartment rather than a hotel. The evening cookies service is such a simple thing that adds value to your stay - a fun way to end a long day. ...
The hotel is great, well located and well designed. The reception desk staff is very helpful. However, the maid service leaves something to be desired. Most importantly, the "green" card instructing guests to hang their towels if they wish to re-use them and save water is a joke. This isn't uncommon ...
Hotel was very nice. The room was roomy and loved the privacy wall. we all felt very special. food was good in the restaurant and pleasant employees. The only recommendation I would make is to put safety handles in tub area- for those of us that need something to hold onto so we do not fall. The ...
One thing I love about this hotel is fresh coffee everyday on your floor!! Not coffee makers in the room. The coffee alone is worth it. The pool area is awesome to sit out at, small but nice. They always have flavored water and cookies out in the afternoon which is a nice touch.
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Everything was great except the elevator was out for our entire 4 night stay, which made getting the bags to the second floor more difficult. Most of the staff were great and the breakfast was better than most “breakfast included” hotels. The breakfast area was neat and clean and the food quality was very good. The suites are actually suites with plenty of room and great when you are staying for more than several nights! The room rates were also very good. We have stayed here quite a few times and it’s our favorite hotel when we are in the Dallas area!
I love how nice and friendly the staff was. We got a great room for an even better price!
Loved the way the hotel cleaners cleaned and organized my room. Great experience
Good hotel overall. Parked on street to avoid charge. Breakfast omelet was delicious and nice to have available. Close to SMU campus.