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Homewood Suites by Hilton Boston / Andover

3.0 out of 5.0

Recent guest reviews

We stayed here for a week during the great blizzard of 2017! Ha ha! Miss Sima, who manages the kitchen starts your day off with the most loving and sweet energy!!!! She truly cares for everyone that comes down to have breakfast in the morning. The rest of the staff were wonderful as well. I forgot gloves and had to clean mounds of snow off my car and a wonderful young man helped to shovel me out so that I could go on my way. We will book again!!!

The staff here are so welcoming and friendly. The room was spacious and a good value. They have a complimentary "social" meal at night which is nice and a free hot breakfast in the morning. It is in the middle of an industrial park so it is quiet at night.

This hotel is extremely comfortable. It's just off the main highway, which is very nice because you don't have a lot of traffic noise. Is easy to get to. The hotel staff is extremely friendly. The rooms are comfortable. We have stayed here several times in different rooms and they're all very nice.

I almost always travel for business and do not have a lot of interaction with staff usually, but in this case, Sima, the breakfast lady was awesome! She is a pearl! She is kind, nice and attentive, she always has great things to say to you. Great good options either for breakfast or the evening social. We were there during a gigantic snow storm, we were able to appreciate the hotel facilities and a shout out to the great staff who were helping me when my flight back home was cancelled.

We chose this hotel for the brand's reputation and location. Staff were wonderful. Suite is small, but efficient. Lobby is lovely. Fitness area and free parking was great. It's a bit off the road and a little hard to find, but not bad. Cleanliness of some areas was not good. Food at breakfast was acceptable and minimal. Not a lot of choices. Sleep comfort was not up to Hilton brand standards. I would stay there again and hope they improve housekeeping.

Homewood suites are second only after Embassy suites when looking for a hotel. If the latter doesn't exist in the area then the former is always preferred. The customer service is always above & beyond, the rooms are always clean, i love the 2 room suite set up.

Close to the business location I was visiting. I have nothing especially good or bad about to say about the hotel. The breakfast food selection is below par. Water pressure in the bathroom was pretty low and to summarize the stay - a very standard middle of the road, best for only a short business stay

We stayed for two (2) weeks for recovery from surgery. Staff was excellent in getting us an ADA room, helped with many little details, provided great breakfast (seven mornings) and decent light supper (Monday thru Thursday), saw to timely snow removal and icing, and so on. The room was excellent, the housekeeping staff friendly and flexible, even if the kitchen was minimal. Food is available from nearby markets and restaurants. We felt at home here, walking the corridors for recuperation, driving to nearby movies, dining, and meeting with friends and relatives. Boston is not too far, New Hampshire quite close, and nearby local towns offer enough variety for most. Rooms were comfortable and clean. The pricing for this Homewood location seemed by far a better deal than other nearby options, and the staff made us feel we'd made the right decision not just for price but because of our excellent experiences. We plan to return in April.

Overall v good experience; clean rooms n bed; good b'fast n social hour food; v helpful staff esp., lady waiting at the b'fast table was v friendly n helpful. I'd recommend this HW suite to all colleagues.

Overall, my experience at Homewood was above and beyond! I would like for four people to be congratulated by a bonus, day off, however is company policy. First, after a long day of flying, a direct drive to the hockey rink, dinner and then the hotel, we were exhausted. It was late and we were tired. I made a mistake on line booking and Sully, was generous enough to upgrade our room to a two bedroom because we needed two beds for me (mom) and son (17 years old). This was the perfect ending to a perfect day. Later in the stay after driving home from a hockey game in Concord, NH in the snow and blizzard like conditions, Venis (sp) directed me to a delivery service for food (again late in the evening and bad weather) and gave me a couple of adult beverages to take back to my room. Every morning Sima, mothered me at the breakfast to eat, eat, eat. She walked me to the business room, helped me with my food, coffee, and my son as well. She was a welcoming, mothering type person I needed for this very emotional trip. Lastly, on my way out, while leaving the room keys at the desk, Nicole, offered to help my son while he was in the Boston area and while I returned home. She could tell I was a sad mother to leave my son in Boston and she was a complete professional and mother type figure. She went above and beyond to comfort me and allow me to leave the Homewood Suites in Mass. along with my son, on a reassuring, positive note. Job well, no not well done, but a job done above and beyond any other experience I have ever had at a hotel, on vacation, or for business. Please take time to reward these staff members. Thank you.

4 Riverside Dr Andover MA

Homewood Suites by Hilton Boston / Andover places you within a 10-minute drive of Methuen Memorial Music Hall and Rockingham Park. This 82-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Also near this Andover hotel are Lawrence Public Library and Lawrence Heritage State Park.


Dining

Free hot/cold buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 82 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and down comforters ensure a restful night. Sofa beds, private yards, and coffee makers are other standard amenities.


Property features

At Homewood Suites by Hilton Boston / Andover, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

King, Studio Suite, Non Smoking

King 1 | Sleeps 4

King, Suite, 1 Bedroom, Non Smoking

King 1 | Sleeps 4

Suite, Non Smoking

King 2 | Sleeps 7

Suite, Accessible, Non Smoking

King 2 | Sleeps 7

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 379 reviews