Skip to main content
Beginning of main content

Recent guest reviews

The first thing I will state is that there was someone next door or above me so loud from the time I got there to the time I left. At 3am there was a couple so loud and it continued to the morning. I was surprised they were not kicked out because I'm sure everyone could hear, that kept me up all night. Also the maintenance could've been alot better

The rooms were very clean. Beds and pillows were very comfy. Hot tub was hot and clean. Definitely a great deal for your money. Lots of hot options at breakfast, too!

Nice property. We love the indoor pool and hot tub. The breakfast wasn't bad for continental. The rooms were very nice. We will come back when we are in the area.

I was very disappointed that night the heater took for ever to work the room smelled like pee and I couldn’t sleep all night the pillows are old

NO changes to reservation policy. Sometimes people accidentally enter information wrong. Then they call right away and explain. Then BW tells them too bad because no changes are allowed for any reason. Then the customer stays at la Quinta and writes poor reviews for BW

After a very long drive that day, it was nice to stop at a hotel friendly staff, clean rooms and very comfortable beds. I would gladly stay at this facility time and time again..

The room was quiet and comfortable for our stay. When the weather changed and the room seemed cooler, blankets were quickly provided. The staff was friendly and helpful. We will probably stay here again when and if needed. I would recommend a stay here.

Had a great time pool was very nice . would go again.

Wasn't what I expected. Washer and dryer were horrible

I was disappointed that the pool was under renovation. Otherwise the hotel was clean, staff friendly, and room welcoming. Their breakfast was not the greatest..

Very nice, breakfast was fairly good. Slept well . Had to leave for doctor appt in Chicago. Good place to stay if you do not want to stay in Chicago. Plenty of restaurants of all prices around. Really have nothing else to say, it was quiet, had Tv, Microwave, refrigerator etc. Short drive to Chicago, but can be long if hit traffic. No more to write, no more to write. Staff was nice, but had a hard time understanding. Slept well, would recommend to friends. How many more do you need. How many more do you need.

I stayed in the hotel for just one night on my way to O hare. The location is great with many dining places around. The room is clean. Better than expected.

Clean and quiet with rooms and amenities that are very nice for the price. All areas of the hotel had a fresh and clean appearance and smell, even the hallways! The location couldn't have been better; lots of restaurants, stores, a major shopping mall and a tri-state highway all within a stone's throw. Complimentary breakfast was a bonus!

first room smelt really bad. 2nd room was GREAT! Breakfast was also GrEAT! Not sure what happened in first room.

The hotel was clean, location very good for what I needed. Extended stay for three more days.

Very efficient and polite. Breakfast food was good just not enough seating. Great value for the money.

I was pleased to see how clean the hotel was. The lobby very inviting and comfy. Very nice staff

Louisiana St Merrillville IN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour business center
  • Laundry facilities

Located within a leisurely stroll of Westfield Southlake Mall, Best Western Inn & Suites of Merrillville is within a few miles (5 km) of Vibra Hospital of Northwestern Indiana. This 52-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a spa tub.


Dining

Start each morning with to-go breakfast, available for a fee from 6:00 AM to 9:30 AM.


Rooms

All of Best Western Inn & Suites of Merrillville's 52 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

Guests of Best Western Inn & Suites of Merrillville enjoy free WiFi in public areas, a spa tub, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include free newspapers, laundry facilities, and a vending machine.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Hot Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Inn & Suites of Merrillville

Everyone (10) Couples (8) Business (4) Family (12) Other (4) Friends (1)
1
Everyone

By on Apr 10, 2021

Review comment responded on Apr 22, 2021

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2
Friends Business Business

The first thing I will state is that there was someone next door or above me so loud from the time I got there to the time I left. At 3am there was a couple so loud and it continued to the morning. I was surprised they were not kicked out because I'm sure everyone could hear, that kept me up all night. Also the maintenance could've been alot better

By on Jun 15, 2020

Review comment responded on Jun 17, 2020

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

1
Everyone

By on Jun 4, 2020

Review comment responded on Jun 8, 2020

On behalf of our entire staff thank you for staying with us and for rating your stay.

5
Family

The rooms were very clean. Beds and pillows were very comfy. Hot tub was hot and clean. Definitely a great deal for your money. Lots of hot options at breakfast, too!

By on Jun 19, 2019

Review comment responded on Jul 3, 2019

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

5
Everyone

By on Jun 18, 2019

5
Family Family

Nice property. We love the indoor pool and hot tub. The breakfast wasn't bad for continental. The rooms were very nice. We will come back when we are in the area.

By on Feb 12, 2019

2
Everyone

I was very disappointed that night the heater took for ever to work the room smelled like pee and I couldn’t sleep all night the pillows are old

By on Jan 14, 2019

Review comment responded on Feb 13, 2019

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

1
Everyone

NO changes to reservation policy. Sometimes people accidentally enter information wrong. Then they call right away and explain. Then BW tells them too bad because no changes are allowed for any reason. Then the customer stays at la Quinta and writes poor reviews for BW

By on Dec 21, 2018

Review comment responded on Feb 11, 2019

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

4
Everyone

After a very long drive that day, it was nice to stop at a hotel friendly staff, clean rooms and very comfortable beds. I would gladly stay at this facility time and time again..

By on May 13, 2018

Review comment responded on May 28, 2018

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

4

nice motel convenient for our needs.

Everyone

The room was quiet and comfortable for our stay. When the weather changed and the room seemed cooler, blankets were quickly provided. The staff was friendly and helpful. We will probably stay here again when and if needed. I would recommend a stay here.

By , from Indianapolis on Mar 3, 2018

Review comment responded on Mar 4, 2018

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

Best Western Inn & Suites of Merrillville

8293 Louisiana St, Merrillville, IN 46410
url importing http://www.orbitz.com/Merrillville-Hotels-Best-Western-Inn-&-Suites-of-Merrillville.h473396-p2.Hotel-Reviews
There was an error importing /Merrillville-Hotels-Best-Western-Inn-&-Suites-of-Merrillville.h473396-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Merrillville-Hotels-Best-Western-Inn-&-Suites-of-Merrillville.h473396-p2.Hotel-Reviews

Frequently asked questions