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Recent guest reviews

Room was a good size. But walls were paper thin that we heard many noises in the middle of the night.

The staff very friendly creating nice atmosphere

Clean hotel. Comfortable bed And great water pressure for showering. Breakfast bar a big plus. Would definitely stay agai

Clean and inviting. Easy to get to

The first thing I will state is that there was someone next door or above me so loud from the time I got there to the time I left. At 3am there was a couple so loud and it continued to the morning. I was surprised they were not kicked out because I'm sure everyone could hear, that kept me up all night. Also the maintenance could've been alot better

The rooms were very clean. Beds and pillows were very comfy. Hot tub was hot and clean. Definitely a great deal for your money. Lots of hot options at breakfast, too!

Nice property. We love the indoor pool and hot tub. The breakfast wasn't bad for continental. The rooms were very nice. We will come back when we are in the area.

I was very disappointed that night the heater took for ever to work the room smelled like pee and I couldn’t sleep all night the pillows are old

NO changes to reservation policy. Sometimes people accidentally enter information wrong. Then they call right away and explain. Then BW tells them too bad because no changes are allowed for any reason. Then the customer stays at la Quinta and writes poor reviews for BW

After a very long drive that day, it was nice to stop at a hotel friendly staff, clean rooms and very comfortable beds. I would gladly stay at this facility time and time again..

The room was quiet and comfortable for our stay. When the weather changed and the room seemed cooler, blankets were quickly provided. The staff was friendly and helpful. We will probably stay here again when and if needed. I would recommend a stay here.

Had a great time pool was very nice . would go again.

Wasn't what I expected. Washer and dryer were horrible

I was disappointed that the pool was under renovation. Otherwise the hotel was clean, staff friendly, and room welcoming. Their breakfast was not the greatest..

Very nice, breakfast was fairly good. Slept well . Had to leave for doctor appt in Chicago. Good place to stay if you do not want to stay in Chicago. Plenty of restaurants of all prices around. Really have nothing else to say, it was quiet, had Tv, Microwave, refrigerator etc. Short drive to Chicago, but can be long if hit traffic. No more to write, no more to write. Staff was nice, but had a hard time understanding. Slept well, would recommend to friends. How many more do you need. How many more do you need.

I stayed in the hotel for just one night on my way to O hare. The location is great with many dining places around. The room is clean. Better than expected.

Louisiana St Merrillville IN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour business center
  • Laundry facilities

Located within a leisurely stroll of Westfield Southlake Mall, Best Western Inn & Suites of Merrillville is within a few miles (5 km) of Vibra Hospital of Northwestern Indiana. This 52-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a spa tub.


Dining

Start each morning with to-go breakfast, available for a fee from 6:00 AM to 9:30 AM.


Rooms

Guests can expect 47-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, coffee makers, and free long-distance calls are also standard.


Property features

Guests of Best Western Inn & Suites of Merrillville enjoy free WiFi in public areas, a spa tub, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a vending machine.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Hot Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Inn & Suites of Merrillville

Everyone (12) Couples (8) Business (4) Family (14) Friends (1) Other (4)
3
Family

Room was a good size. But walls were paper thin that we heard many noises in the middle of the night.

By on Oct 31, 2022

Review comment responded on Nov 3, 2022

Hello Hans,It means so much to have earned your business. We appreciate the feedback regarding our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

5
Everyone

The staff very friendly creating nice atmosphere

By on Oct 31, 2022

Review comment responded on Nov 1, 2022

Hello Mark,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

5
Family

Clean hotel. Comfortable bed And great water pressure for showering. Breakfast bar a big plus. Would definitely stay agai

By on Sep 6, 2022

Review comment responded on Sep 7, 2022

Hello David, Thank you for sharing your experience. We truly appreciate the insight regarding our bed and breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4
Everyone

By on Jul 3, 2022

Review comment responded on Oct 3, 2022

Hello Josie,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

5
Friends

Clean and inviting. Easy to get to

By on May 29, 2022

Review comment responded on Jun 10, 2022

Hello Jessica, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

1
Everyone

By on Apr 10, 2021

Review comment responded on Apr 22, 2021

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2
Friends Business Business

The first thing I will state is that there was someone next door or above me so loud from the time I got there to the time I left. At 3am there was a couple so loud and it continued to the morning. I was surprised they were not kicked out because I'm sure everyone could hear, that kept me up all night. Also the maintenance could've been alot better

By on Jun 15, 2020

Review comment responded on Jun 17, 2020

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

1
Everyone

By on Jun 4, 2020

Review comment responded on Jun 8, 2020

On behalf of our entire staff thank you for staying with us and for rating your stay.

5
Family

The rooms were very clean. Beds and pillows were very comfy. Hot tub was hot and clean. Definitely a great deal for your money. Lots of hot options at breakfast, too!

By on Jun 19, 2019

Review comment responded on Jul 3, 2019

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

5
Everyone

By on Jun 18, 2019

Best Western Inn & Suites of Merrillville

8293 Louisiana St, Merrillville, IN 46410
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