Hacienda Xcanatun

Star Rating
4 out of 5
Photo gallery


4.7 / 5Exceptional
57 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Plaza Galerias Mall
    9 min drive
  • Popular Location
    Yucatan Country Club
    12 min drive
  • Popular Location
    La Isla Mérida Cabo Norte
    14 min drive
  • Airport
    Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    31 min drive

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    About this area


    Located in Mérida, Hacienda Xcanatun is in a rural location. Paseo de Montejo and Plaza Grande are notable landmarks, and the area's natural beauty can be seen at Progreso Beach. Animaya Zoological Park and Zoological Park of Centenario are also worth visiting.

    Popular Location

    What's nearby

    • Plaza Galerias Mall - 9 min drive
    • Yucatan Siglo XXI Convention Center - 10 min drive
    • Yucatan Country Club - 12 min drive
    • La Isla Mérida Cabo Norte - 14 min drive
    • Specialty Regional Hospital - 18 min drive

    Getting around

    • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 32 min drive


    • Casa de Piedra – Garden-view fine-dining restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner. Reservations required.

    About this property

    Hacienda Xcanatun

    2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms, and a children's pool. All 18 individually decorated rooms feature free WiFi and minibars. Guests can enjoy jetted tubs, and other standard amenities include balconies or patios, room service, and premium bedding.

    Awards and affiliations

    • The property is a member of Historic Hotels of the World.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Full breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 475 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    2 outdoor pools
    Children's pool
    Spa services

    Family friendly

    2 outdoor pools
    Children's pool
    Dry cleaning service
    Laundry facilities


    Banquet hall
    Free newspapers in lobby
    Front-desk safe
    No elevators

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken


    Business services

    Meeting rooms


    Picnic area
    Pool sun loungers
    Pool umbrellas


    4 treatment rooms
    Body treatments
    Body wraps
    Detox wraps
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage/treatment rooms


    Designated smoking areas (fines apply)

    Room amenities


    Air conditioning
    Ceiling fan
    Premium bedding


    Free toiletries
    Hair dryer
    Jetted bathtub

    Food and drink

    Free bottled water

    Outdoor space

    Balcony or patio


    Access via exterior corridors
    In-room massage
    Individually decorated
    Iron/ironing board
    Turndown service


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The buildings and grounds are beautiful, as was our suite. We had two excellent dinners, and one excelent breakfast, in the restaurant. The unheated pool was a little cool for swimming on an overcase December day, but it would be very refreshing in hotter weather. It was a little difficult to find - I think a few more signs would help! Some of this may be Google maps. The surrounding neighborhood is a little scruffy, but once inside it doesn't matter.

      Stayed 2 nights in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Property and room were magnificent. The area surrounding the porperty is terrible! Real favelas, really ugly. I had the misfortune to be bitten during my first night by mosquitoes. It was really bad. They should have fumigated my room properly before my arrival. 10 days later I still have about 15 wounds on my body that are not going away. Really unpleasant, it kind of almost spoiled my stay!!! Also, a couple of suggestions for management. My room was a corner room with windows than the others

      Stayed 3 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Architecturally beautiful. Simple, poetic interiors. Beautiful naturalistic kandscape. Very friendly staff.

      Stayed 3 nights in Oct 2019

      4/5 Good

      • Liked: Staff & service, room comfort

      Good stay at Hacienda Xcanatún

      We enjoyed our stay at Hacienda Xcanatún! Overall we found the experience to be a pleasant one although felt that the hotel looked a little tired and in parts required maintenance. The pools for example need a little work (peeling paint) and on the first day hadn’t been cleaned of leaves etc. The food was excellent in the hotel restaurant and the staff very accommodating.

      Stayed 4 nights in Feb 2019

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