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Reviews

3.7 / 5Good
255 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Telchac Puerto Park
    9 min drive
  • Popular Location
    Xcambó
    9 min drive
  • Popular Location
    Playa Uaymitun
    12 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Telchac Puerto

    Located in Telchac Puerto, Reef Yucatan All Inclusive Hotel and Convention Center is on a private beach. Xcambó and Telchac Puerto Lighthouse are local landmarks, and the area's natural beauty can be seen at Telchac Puerto Park and Playa Uaymitun.

    Popular Location

    What's nearby

    • Telchac Puerto Park - 9 min drive
    • Xcambó - 9 min drive
    • Playa Uaymitun - 12 min drive
    • The Ecological Reserve Corchito - 36 min drive
    • Dzibilchaltún - 46 min drive

    Getting around

    • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 74 min drive

    Restaurants

    • Maalob Hanal – Buffet restaurant with a bar offering international cuisine. Open daily.
    • Balche Hanal – Open daily.

    About this property

    Reef Yucatan All Inclusive Hotel and Convention Center

    Spend the day playing on Reef Yucatan All Inclusive Hotel and Convention Center's private white sand beach then return to dine at one of the property's 2 restaurants. All 147 rooms offer balconies, coffee makers, and Smart TVs with cable channels. TVs, down comforters, and ceiling fans are among the other amenities available to guests.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    Buffet and à la carte meals, snacks, and local beverages included

    Activities and facilities/equipment

    All non-motorized water sports are included.

    Water activities

    Kayaking

    Land activities

    Miniature golf
    Tennis
    Volleyball

    Entertainment

    Onsite entertainment and activities
    Onsite live performances

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Buffet and à la carte meals, snacks, and local beverages included
    2 restaurants
    1 poolside bar and 1 bar

    Things to do

    Basketball
    Beach volleyball
    Billiards/pool table
    Children's pool
    Kayaking
    Mini golf
    Nightclub
    Outdoor pool
    Outdoor tennis court
    Playground

    Family friendly

    Children's pool
    Dry cleaning service
    Free children's club
    Laundry facilities
    Mini golf
    Outdoor pool
    Playground
    Snack bar/deli

    Conveniences

    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference center

    Outdoors

    Beach loungers
    Beach umbrellas
    Garden
    Pool sun loungers
    Pool umbrellas
    Private beachfront location
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Down comforter

    Bathroom

    Bathtub or shower
    Free toiletries

    Entertainment

    Cable channels
    Smart TV

    Food and drink

    Coffee/tea maker

    Outdoor space

    Balcony

    More

    Iron/ironing board (on request)
    Phone
    Safe
    5 - Excellent
    68
    4 - Good
    96
    3 - Okay
    51
    2 - Mediocre
    29
    1 - Poor
    11
    3.9
    Cleanliness
    4.2
    Service and Staff
    3.9
    Amenities
    3.6
    Property condition

    2/5

    • Disliked: Staff & service

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The food was excellent! The beach was nice. The rooms smelled a little musty.

    Stayed 3 nights in Dec 2019

    2/5

    • Disliked: Staff & service, property conditions & facilities

    Very disappointing. Room furnishings are dated. In need of room renovations. No hair dryer. No ironing board. No working safe box. Rooms only have the very basic things. No extra towels. No refrigerator. No ice buckets. No ice machines. Food was okay but drinks were very watered brown. The most disappointing thing about the hotel is that the do not refurnish some food items on the buffet tables. Once the food is finished, you are just out of luck..... For example, special Mexican diner on Saturday night from 7 to 11 o’clock. We arrived at 7:58 and some food items on the BUFFET were already gone.... and never replaced. This is an all inclusive hotel and this was the buffet restaurant !!! Furthermore, it was the last meal of the day and the only food available at the hotel the entire evening. When we asked the staff about the food items, they simply stated : Se acabo. No hay más.... It is finished. We do not have any more. This hotel is highly overpriced. For $140 dollars a night we were expecting a lot more. The buffets were extremely disappointing...... with a no care attitude by management... We will NEVER go back because of the food situation.

    Stayed 2 nights in Oct 2019

    2/5

    • Liked: Staff & service

    Stayed 2 nights in Aug 2019

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