- Liked: Cleanliness, staff & service
Location is excellent Fairly basic but location makes up for it Not great communication at front desk
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Located in Progreso, Hotel Playa Linda is by the ocean. Paseo de Montejo and Progreso Lighthouse are local landmarks, and travelers looking to shop may want to visit The Harbor Lifestyle Mall and Plaza Galerias Mall.
THe location was perfect - right on the malecon. The facility was very clean. The room maid was excellent. Unfortunately, our air conditioner malfunctioned. Water was running out, down the wall , wetting the bed and creating a large puddle on the floor. The room maid immediately changed the bed and mopped up the water. She was wonderful. The front desk solved our problem by turning the A/C off and not repairing it the entire time we stayed there. We asked a couple of times but were told that the technician had not come yet. We were not offered another room nor compensation for not having a A/C.The room was very stuffy and musty smelling. We were able to leave the balcony door open when we were there but not at night.