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La Copa Inn Mercedes

2.5 out of 5.0

Recent guest reviews

1) Problems began with my first attempt to check-in at a few minutes after 12:00 noon...the desk clerk wanted to charge me $20 for early arrival, but I declined and came back at 3:00 pm. 2) Then I discovered that the courtesy Lobby area computer was inoperative, and the clerk said that it had been down for a few days. Three days later the computer was STILL down and I was forced to find a public library to borrow a computer to check-in for my flight. 3) A hot breakfast was included in my room rate...but on the second day (12/14), the omelet cook was in a back room when I greeted her, so I waited by her station for 10 minutes...then she came out of her back room and told me and others that she would return to cook in another 10 minutes, so I left. On the third morning, I greeted the cook in her back room and again waited at her omelet station maybe 3 minutes before I left to walk to the Whataburger across the parking lot for breakfast. That cook had her priorities all wrong, and I suspect that she thought that since breakfast was comped then I, and other guests, should not mind waiting excessively for it.

The only thing was wrong is the ac unit making loud noisy sound

Hotel gets very full on the weekends due to being next to the outlet mall.

I have stayed at this hotel for 3 years now. It is a very nice hotel and the best breakfast.

Stay was comfortable and was near where I had to work offsite.

Convenient, staff friendly and good breakfast, Had to take care of a business matter and the location was convenient. Rooms clean.

Good experince, was expecting bigger rooms / out door set up is not something I like personally

Have stayed here many times in the past before going on into Mexico. Clean and very well managed. Small but well maintained pool. Breakfast isn't much but OK for a grab and go, and MUCH better food just across the border. VERY nice if you shop at the outlet mall. Have never had an issue with the rooms, always spotless!

I arrived early to Mercedes. Check in time wasn't till 3pm but was allowed to check in at noon so I could go visit with my family for the rest of the day without having to worry about needing to check in. Staff was pleasant and the room very nice.

I took my elderly parents with me. We arrived a few hours earlier than check in and we were able to check in. appreciated that.

El hotel está anexo a los outlet. Excelente ubicacion para ir de compras!

Excelent location!! Clean and really nice beds. The only bad thing i could say its thay the breakfast is too early.

This is a great hotel to stay 1 or 2 nigths max. Is in a perfect place to go for shopping in the Mercedes Outlet. The only cons: dont put any bottle of water in the room.

Really a great place. Clean, nice room and very convenient. A few minor details that did bother us a little. The front desk had not received the reservation from booking site. However, the clerk was very nice and gave us the room anyway since we had confirmation from website . Also, no clothes hangars in room. Other than that, the room was clean, big & comfortable and convenient to where we were going. Nice continental breakfast too. I would recommend this place.

WE GOT THERE REALLY LATE BUT THEY WERE VERY HELPFUL WITH EVERY THING THE ROOM WAS VERY NICE AND CLEAN

Very confortable. I recommend this hotel. Excelent location.

The staff was friendly. Their breakfast was very typical. Room was clean but ours had a hole on sofa. Restrooms clean.

Good location at walking distance from outlets. Rooms look old even tough the hotel isn't so old. Bed sheets were poor. Continental breakfast was very neat.

Very clean,near the premium outlet

4701 E Expressway 83 Mercedes TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

La Copa Inn Mercedes places you next to Rio Grande Valley Premium Outlets and within a 10-minute drive of Palms at Mid Valley. This 72-room hotel has conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi. Santa Ana National Wildlife Refuge and McAllen Botanical Gardens are also within a 30-minute drive.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 9 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

The 72 individually decorated accommodations feature patios and afford space to spread out with dining areas and sitting areas. Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include washers/dryers, sofa beds, and microwaves.


Property features

La Copa Inn Mercedes features an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is included with your stay. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Additional amenities include a business center, express check-in, and express check-out.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Kitchen

Queen 2 | Sleeps 4

Guest reviews for La Copa Inn Mercedes

Everyone (4) Business (3) Couples (4) Family (7) Friends (1)
2

issues with service

Everyone

1) Problems began with my first attempt to check-in at a few minutes after 12:00 noon...the desk clerk wanted to charge me $20 for early arrival, but I declined and came back at 3:00 pm. 2) Then I discovered that the courtesy Lobby area computer was inoperative, and the clerk said that it had been down for a few days. Three days later the computer was STILL down and I was forced to find a public library to borrow a computer to check-in for my flight. 3) A hot breakfast was included in my room rate...but on the second day (12/14), the omelet cook was in a back room when I greeted her, so I waited by her station for 10 minutes...then she came out of her back room and told me and others that she would return to cook in another 10 minutes, so I left. On the third morning, I greeted the cook in her back room and again waited at her omelet station maybe 3 minutes before I left to walk to the Whataburger across the parking lot for breakfast. That cook had her priorities all wrong, and I suspect that she thought that since breakfast was comped then I, and other guests, should not mind waiting excessively for it.

By , from Arlington, Texas on Dec 16, 2016

5

awsome place

Everyone

The only thing was wrong is the ac unit making loud noisy sound

By , from chicago,il on Oct 10, 2016

Review comment responded on Nov 7, 2016

Thank you for the review, we will be sure to address this.

3
Everyone

Hotel gets very full on the weekends due to being next to the outlet mall.

By , from oak harbor,wa on Jul 27, 2016

5

nice hotel close shopping.

Everyone

I have stayed at this hotel for 3 years now. It is a very nice hotel and the best breakfast.

By on Apr 10, 2016

4

good stay

BusinessTravelers

Stay was comfortable and was near where I had to work offsite.

By on Mar 24, 2015

5

quick business trip

BusinessTravelers

Convenient, staff friendly and good breakfast, Had to take care of a business matter and the location was convenient. Rooms clean.

By on Feb 10, 2015

3

it was ok

Families

Good experince, was expecting bigger rooms / out door set up is not something I like personally

By on Nov 17, 2014

4

reliable comfort

BusinessTravelers

Have stayed here many times in the past before going on into Mexico. Clean and very well managed. Small but well maintained pool. Breakfast isn't much but OK for a grab and go, and MUCH better food just across the border. VERY nice if you shop at the outlet mall. Have never had an issue with the rooms, always spotless!

By on Apr 23, 2014

5

nice hotel

Families

I arrived early to Mercedes. Check in time wasn't till 3pm but was allowed to check in at noon so I could go visit with my family for the rest of the day without having to worry about needing to check in. Staff was pleasant and the room very nice.

By on Mar 31, 2014

4

family oriented

Families

I took my elderly parents with me. We arrived a few hours earlier than check in and we were able to check in. appreciated that.

By on Jan 25, 2014