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Smartline Cala n Bosch - All Inclusive

3.0 out of 5.0

Recent guest reviews

It was our second time staying at this hotel and never will again. Unfortunately my husband left his wedding ring in our room. The staff took it and put it in their ‘safe’. They then ‘lost’ it. No apology from the hotel and Thomas Cooke just hoped we enjoyed our holiday anyway. Absolutely disgusting and very upsetting. Look after your valuables if you stay here.

Visited this hotel in september staff were very friendly food was lovely and hotel was clean view from room was beautiful the harbour is well worth a visit if your after a chilled out week away this is the place to go .

Left the hotel on Monday after a great week here. The hotel also closed on Monday which left about 30 guests over the weekend. Did not leave us without food or drink as all was plentiful. Very clean hotel and the position is brill, walk from pool to beach no problem and a 5 minute walk to marina with shops, bars etc. The location is perfect and the pool and sea view we had was brilliant. Staff all friendly, good place for children, nice play area and kiddies pool. The only gripe I had was for lunch or dinner if you wanted cheese I could only find bread but no biscuits at all, so I bought Tuc crackers to eat with cheese. Plenty of choice at meal times and never full so could sit anywhere. Would def go back to hotel again later in year.

We had never been to the Balearic Islands before, and decided to give it a try this year. The hotel is in a fantastic location with direct access to the beach, which was what made us choose it. Over the years we have done loads of all inclusive holidays, and I can say without doubt, this was the best run AI we have ever been on, There was lots of self service which meant that you werent stood in a queue for drinks, ice creams or snacks, you just went and got what you wanted, The food was of a good standard, I didnt think there were that many choices at meal times, but what there was, was of a very good standard, There were snacks on an afternoon, self service Ice creams at the pool bar all day, the guys running the entertainment were very welcoming and friendly, if you didnt want to get involved they didnt badger you, so you could get involved as much or as little as you liked. A few steps down to the beach from the pool area led onto the small, clean beach, the sea was generally very calm due to it being in a cove, but one day some decent size waves came racing in and everyone seemed to get into the sea to 'ride' the waves. Just a very short walk from the hotel and you were in the harbour/marina area. Plenty of bars and restaurants around the harbour, and at the far end there were some shops, this was the only negative to the holiday for us, the resort itself is very small, we like to go out and have a walk around the resort on an evening, browsing in shops etc, but there are very limited shops here. All the staff in the hotel were friendly and helpful, the place was spotless, there seemed to cleaners working every hour of the day constantly keeping everything shipshape. Overall a fantastic holiday in a great hotel in a lovely resort, I am sure we will return, I would definitely recommend the Smartline Cala'N' Bosch.

29th September to the 6th October proved to be a wonderful stay despite a couple days of poor weather. We were at first in the sister hotel (Smartline Marina) in a self catering 3 bedroom apartment (what an extravagance as there was only the wife and myself!) but the All inclusive option we had purchased required us to cross the road to the sister hotel of Smartline Cala'n Bosch to fulfil that option. The stay seemed fractured venturing from one hotel to another so a quick word with the management from both hotels saw us transferred from the Marina to the all inclusive Cala'n Bosch with the absolute minimum of fuss. (All of this on the first day!). A room with a sea view on the 1st floor gave the feel of a hotel that is better than its 3 star rating. The only thing missing out of the room in my humble opinion was tea/coffee making facilities for that cuppa first thing in the morning. The restaurant catered for the multi-national clientele mainly Spanish, French, Italian and British in equal measure which made our food choices adventurous and tasteful. Drinks were all locally sourced as with most of these deals but it made no difference as we still enjoyed our share! The pool facilities were exceptional with plenty of room and sunbeds with the towels first found waiting in your room free of charge. At the side furthest away from the hotel in the pool area are a dozen steps that lead you onto the beach and water's edge, amazing! The entertainment team were a very hard working bunch who tried to make your stay more comfortable with games indoor and outdoor during the day and their night time shows whilst not professional are certainly a cut above the norm. Their hardest task was trying to show their sense of humour to a multi-national audience which sometimes gets lost in translation. There are one or two of the staff that will go the extra mile but it would be unfair to name them individually, all the staff from management, bar, restaurant, entertainment, cleaners and even security helped to make this a pleasant stay. One last gesture that shows the thoughtfulness that goes into the Smartline Cala'n Bosch was on the penultimate day before departure there was a knock on the door of our apartment, it was a part of the management team with a gift of a bottle of Cava for stopping with them. (All people leaving got one.) Thank you all at Smartline Cala'n Bosch, we'll be seeing you again.

We stayed in the Cala'n Bosch Marina Apartments but as we were all inclusive had to go across the road to the Cala'n Bosch Hotel (Smartline Group). The food was pretty good the first couple of days, but then went downhill rapidly. We also had to queue to get into the restaurant on many occasions and I felt that the hotel was overbooked. The main group of tourists staying at this hotel were French, they were very loud, took over everything and all entertainment etc., was all in French. All drinks from the bar were given out in plastic cups, which we found totally unacceptable. The room we had at Marina Apartments was lovely and anyone staying there as self catering would be very happy. The pool areas at Marina apartments were good, but the water in the pools was freezing cold, even though the temperature outside was over 30 degrees. Christian the lifeguard was an absolute joy, so friendly and helpful and went over and above his job. Begonia who managed the Marina apartments bar was also lovely, helpful and efficient. We loved the area of Cala'n Bosch, and if we were going self catering would possibly consider Marina apartments again, but would certainly not recommend Smartline Cala'n Bosch all inclusive hotel to anyone, unless they changed their ways.

Stayed 25 September to 2 October great time hotel staff very hard working and very friendly good clean hotel would recommend this hotel to family's there was a lot of French but also British and Germans food was brilliant and drink was always available after 6 o clock they served it in glasses not plastic cups staff were always making sure you were ok and very nice and friendly area around hotel great beach and sea fantastic bit dear though 18 euros and it should have been 20! I would go back there it was so friendly and clean try stopping in apartment 213 in the smart line marina the best balcony and Seaview we have ever had we had great weather and the best holiday

We stayed here 18th - 29th September and had a great time. We loved the area i.e. the beach and the Marina. The hotel was very good and spotlessly clean. The food was good but as with the AI option it does get a little repetitive after a week but always plenty of choice especially with the puddings. The staff here work very hard and are always cheerful. Our room cleaned every day and the bed linen changed 3 times during our stay. We would like to specially mention Christian who is the lifeguard at the Smartline Marina pools (we used these pools as much quieter than the main pool at the Smartline Cala'n Bosch). Christian was excellent and was seen twice offering swimming lessons to 2 people who were struggling and in fact one lady went away a swimmer after 2 days under his guidance. He asked for nothing in return and was one of nicest people that we have met and will definitely be meeting up again with him next year on a return visit to Menorca. On the whole the hotel itself is very good, as mentioned before though, the French do over power this hotel and I would say it is geared mostly towards them. As stated earlier, we will be returning to Menorca but not to The Smartline Cala'n Bosch.

Travelled from UK from 27th Sept till 3rd Oct. Listed as a 3* hotel - generally well presented with one or two minor cosmetic issues to our room - bathroom door catching on floor so wouldn't open fully with ease, balcony light not working. Other than that it's absolutely fine. To improve would consider tea/coffee machine in room too. Also, considering baggage handlers arnt always the most careful and clothes are usually creased it would be helpful to have an iron available too. If you want to use the safe in your room that will set you back 25€ and that's not a deposit either. The hotel food for me was fab. However my wife is gluten free (GF), while the hotel do recognise food allergies and do make a positive effort there is more that can be done. Cross contamination can be of issue so it would be helpful to have an area designated to GF and other allergens like Dairy free. I had emailed the hotel prior to arrival and was told just to inform the reception on arrival which we did. Another way to make improvements is for the hotel to ask customers with food allergies for ideas for recipes. (I doubt those who don't suffer food allergies would really notice the difference, unless it's bread related!) A better selection of GF bread would be helpful too. Don't get me wrong, this isn't a moan as the waiting on staff / chefs did do their best to help. I agree with other posts that most of the guests are French and the entertainment focuses on using the French language. This isn't me having a pop at those other posts either, but I think us brits generally should be a bit more open minded to using / learning the local / other languages instead of relying on English. If the entertainment staff tried to please everyone; the story lines / gags would get too disjointed; a line has to be drawn in the sand at some stage so I understand why. in that aspect, they cater for the many and not the few! And I've got to say that their English is far better than my Spanish! - On that note, using the bus service today I tried out my best broken Spanish!..... Stand back dear, I said to my wife, I'll get us to our destination..... I gave my waffle to the bus driver; he looked at me, smiled and spoke back in English. I'd clearly given him a giggle but he appreciated i'd made the effort. I probably asked him how to make a cup of t in the bathroom rather than asking for two tickets to the local town!!! But you get my gist? Moving on - The beach was fantastic, beautiful with clean warm water. You can hire a sun bed & parasol if you want to spend 18€ a day or you could simply take your towel, supplied by the hotel, smooth the sand with your foot, packing up one end to make a sand pillow and your done. Local shops sell parasols from as little as 11€ so for this one off payment your done for your entire stay. The beach does get busy but not too over crowded, that said I do realise it's not peak season right now. This location is, as was described by the travel agent; beautiful, peaceful, clean and welcoming. The hotel does cater for children in various ways; kids club and combined pool and play area for younger children but if you want big water slides and alike then you need to go to one of the other nearby hotels. Drinks - a great selection of alcohol, soft fizzy drinks and fruit juices served in both plastic cups and glassware too. However, if tea or coffee is your tipple then you won't really get this after 9pm when the restaurant closes. Again it would help to have this option in your room or maybe that's just a brit thing? That's it for now, 4 days to go and upto now we are having a great time. adiós por ahora

We stayed at this hotel for a week, we had a great time, the hotel itself is not very luxury but it has all that you need for a great holidays. There is a very nice beach just a walking distance from the hotel and the location is suitable if you want to go to the main beaches of the island, you might have to rent a car for it. The food is pretty good but I would recommend that you change the desserts selection and your coffees, I have tried betters coffees in Spain, you can do better. The staff was great, special mention for Angela who was our helper to get to know the island and she was very funny and friendly with all the customers on the Pool bar, also Leticia, Edgar and Javi were great on the main bar, the service was always great, they were really friendly and they were smiling all the time. Un abrazo para ustedes chicos de parte de los Venezolanos en Manchester. Our room was comfortable but the air conditioner wasn't working properly so the room was getting pretty warmth during some nights. Overall experience, great!

Final de la Vía de Circunvalación Ciutadella de Menorca Menorca

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Cala'n Bosch within a short walk of Aquarock Waterpark, Smartline Cala n Bosch - All Inclusive is within a mile (2 km) of Cap d'Artrutx Lighthouse. This 188-room, 3-star resort has conveniences like free breakfast, a restaurant, and free self parking. On the beach, the resort is also close to Cala Parejals and Cala de Son Vell.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. This resort is home to a buffet restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

Smartline Cala n Bosch - All Inclusive's 188 air-conditioned rooms provide balconies, refrigerators, and desks. Guests can expect to find WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries.


Property features

Smartline Cala n Bosch - All Inclusive features a children's pool, free WiFi in public areas, and a seasonal outdoor pool. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this all-inclusive resort include a terrace and a garden.

Room options

Standard Twin Room

Twin 2 | Sleeps 2

Standard Triple Room

Twin 3 | Sleeps 3

Twin Room (Extra bed)

Twin 2 | Sleeps 3

Twin Room, Sea View

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 1292 reviews