Hotel Club Sur Menorca3.0 out of 5.0
Recent guest reviews
Half decent hotel at a decent price. Good and drink fine. Unlimited access to waterpark across road which was very good only downside was it is saltwater. Not much to do out if the hotel. Beach 10 min walk away with a few places to eat and a market but that's about it. Can't comment on pool as never went round it as preferred to go across to watermark. Always able to get Sun beds there. Would go again. Snack bar opens at but random times etc but no big deal .
we went in july last year it was very hot and it never rained and the rooms were cleaned every day and the water park was fantastic and the first chocie reps were very nice and were happy to help with any problems you have ask them for help and they will help you out and i would go back to that hotel again
i took my 3 children ages ranging 5-14 here, and they enjoyed every minute of it! There is something for all of them to do....would advise getting all inclusive to the splash park as the hotel pool is not as big as it looks in the picture...Food is ok if you dont mind basically eating the same stuff every day. we stayed in the apartments which were nice and clean...showers could do with updating! lovely sandy beaches and some nice walks, kids entertainment was brilliant shame i cant say the same for the adults so lots of early nights for us. would recommend to a friend! if there wasnt so much to see in the world i would go back
We visited in June again this year, and had a good time just as we did the previous year. I am quite fussy about hotels and we generally go somewhere new each year but with a toddler we decided to play it safe. Last year we also met another couple with a toddler who were also coming back! The Splash park had been improved since last year. They also now are doing the snacks back at the hotel - and not at the waterpark which we did think was strange before! Again not many people find the small kids pool round the top of the hotel near the kids club so we spent most days here, didnt even go in the main pool. Much quieter and tended to just have a few families with babies or toddlers there and quite quiet, My daughter loved the kids entertainment this year. We also did a visit to Mahon this year - was ok to have a walk round as it was a bit overcast that day. We also visited the beach a couple of times and did a walk up to an old monument/small castle type building to get some nice photos, this was nice for an afternoon walk. The staff at the hotel are great, the receptionist at the hotel even recognised us from the year before! Really friendly. We probably wont go back as weve been here twice now but Id definitely recommend to other people. The rooms are fine, bathrooms modern and clean. We booked with first choice and paid around £950 which I thought was good for all inclusive for 2 adults and a child.
We had a lovely holiday here for a week at October half term. When we arrived (Scottish schools half term) it was quite quiet, by the time we left (by which time the English schools had also broken up) it was pretty busy. A few of the guests were a bit noisy, but mostly quite a good crowd. The hotel staff were first class - efficient, helpful, and friendly. I can’t praise them enough. When we arrived we asked if we could upgrade our room to a bigger one (hadn’t been able to do so when booking through First Choice) and they were really helpful. The rooms were a bit basic but cleaned every day, and towels changed if you wanted that. And they were able to accommodate us for a late checkout when we asked. We hired a car from the company based in the hotel lobby, which was good value and gave us the chance to see a lot of the island. The food was excellent. Buffet style, with a good choice (including for veggies) and always fresh and hot. The restaurant staff did a fantastic job keeping everything clean and tidy and food topped up. There are also snacks available at certain times, but we didn’t try these. And if you are going out for the day you can order a picnic the night before. The hotel had a (indoor) lounge area where you could chill out, and a pool bar where you got your all inclusive drinks. Drinks were fine - local spirits etc, but nice. Served in plastic glasses, which was a bit disappointing, but it would have been difficult to have glassware so close to the pool. Bar staff were very efficient, there were never any queues. There is free wifi in the lounge area, but it’s about 30 euros per week if you want it in your room. And about 20 euros for a safe deposit box in your room. The pool wasn’t heated so was a bit cold when you first got in, but was very clean, and not so full of kids that you couldn’t do a few lengths in peace. I can’t speak to the evening entertainment. It was across the carpark at Splashworld and we didn’t bother to go over, just chilled in the hotel bar. We did some of the daytime entertainment (boules etc) and it was good fun. Hotel guests get free entry into Splashworld, which the kids seemed to enjoy. We went with First Choice, and flights and transfers were very efficient - it’s only about 15 minutes from the airport.
I've read some of the reviews but thought I'd take the plunge and go and check it out for myself. Hotel was clean and well presented, views from my room where amazing even at night. I didn't bother with the entertainment as I have friends in menorca bit it sounded lively! Pool and waterpark were amazing and even though i didn't make the most of them I enjoyed them when I did venture down. Taking a 15 minute walk gets you to the nearest beach in punta prima. Lots of shops and a few restaurants. Not much variety in the way of food but it did the job, breakfast was great tho! I always find its best to make up your own mind on a hotel and I'm glad I did!
We visited the hotel last month. Sorry for the delay in the review. Before travelling to the hotel the reviews were not great but if you know what your getting and are realistic then this is a great hotel. We stopped just above reception which was great as the WiFi worked in our room but the walls and ceilings are thin so it was a bit loud at times but the evening entertainment always finished around 11pm and things were quiet after that. The restaurant always had a good selection of food which was good as I have allergies. If you struggle with the main section of food check the children's section out as there's a different selection there. There was a lot of fish which was great but also a selection of more well known typical "home food" if you want that. The drinks were ok and there looked to be an option to upgrade to branded spirits but we didn't bother. There was enough choice without doing so. The queues were not bad and the longest wait was probably 5 mins when it was busy. There are other bars that were not open due to the season ending soon but should reduce times in busy periods. The water park is salt water. It's all over the place and we knew that before we got there. There are fresh water showers there you can use to wash off when you get out the pool. There were loads of beds and the queues for the slides were quick to get through. No issues with drinks and the park was fun and great to drop in and out of. Didn't have the snacks but they were there if you wanted them. We hired a car to see more of the island which was great to do and reasonable in terms of price. The hotel is great and we definitely would go back and have recomended it to others since we got back. The hotel is a 3 star but in my opinion it could well be a 4. The hotel was great, the entertainment was ok and the staff are engaging and pleasant. If you expect a good 3 star before you get there you will have a great time. If you expect a 5 star ultra all inclusive you will not. Overall well worth a visit.
Hotel is ok, I was disappointed by the Buffet, very small, not much choice. Stone cold, food. I found a bit of blue in my burger, no idea what it was, staff not interested. Always queues for buffet as you need to say your room number and it needs to be checked off. Everyone is all inclusive, so what's the need. descriptions of food all mixed up, lots of flies. Drinks ok. Room was fine, bathroom is small, we had a lovely balcony overlooking the pool. Entertainment was very poor and disorganised. Staff are not very friendly. No one ever says hello. 15 minute walk to punta prima, there is a couple of supermarkets, few shops and that's it. Beach is not as good as numerous other beaches a short walk away.
Hotel was in a good place and in the main very clean and tidy, most staff friendly and approachable. Hotel dinning room lacking in cleanliness re spillages on floors not taken care of and people falling and breaking bones etc, and the food came out cold everytime which spoilt the good choice of food and far too many flies and no blue electrifying lights to take care of issue. otherwise a pleasant holiday
just returned and regretted every minute, food was freezing and the same all the time no matter what time we went. flies were all over the dining room and our food making us ill. your not allowed to take anything from the dining room not even an apple or piece of bread even though our daughter is disabled and didnt like eating with flies. snack times are half an hour after meal times meaning theres nothing to eat for three hours if you missed a meal time. photgraphed rat droppings in the hotel which was still there three days after reporting it outside the dining room. dining room will be full at times meaning you will have to wait even though tables are empty because they are reserved. hotel switched off air conditioning to save money leaving us in 25 degree temperature in our room of a night. staff unhelpful and even rude at times. so to sum up avoid and save your money our complaints have passed on to abta.
Located in Punta Prima within a mile (2 km) of Punta Prima Beach, Hotel Club Sur Menorca is within a few miles (5 km) of Museo Etnologico Molí de Dalt. This 3-star hotel welcomes guests with 252 rooms and conveniences like a water park, an outdoor pool, and free self parking. Also close to this Sant Lluis hotel are Illa de l'Aire Lighthouse and Es Calo Blanc.
Free breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All of Hotel Club Sur Menorca's 252 rooms are air-conditioned and have an array of amenities, including balconies, safes, and phones. Guests can expect to find TVs with satellite channels.
Guests of Hotel Club Sur Menorca enjoy a water park, an outdoor pool, and a children's pool. There's free parking and an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this family-friendly hotel include free WiFi in public areas, a meeting room, and laundry facilities.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 1507 reviews