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Apartamentos Roc Lago Park

3.0 out of 5.0

Recent guest reviews

We had an early flight and arrived about midday unfortunately our room was not ready for another two hours but there was a place to store cases whilst you could use the pool facilities. Our two bedroom apartment was very clean and tidy with great air conditioning although the second bedroom did not have any. The kitchen area is very small but the microwave was clean and the fridge was big enough to store lots of water and drinks. The outside patio area was lovely with a table and four chairs. Daily maid service was very good super cleaning and plenty of fresh towels daily. There was plenty of storage for our clothes and the beds were one of the most comfy I have ever slept in. Would have liked a few more plates and glasses etc. as a family of five there was only four of everything but we managed. Main pool was very deep at one end but the other end was separated for toddlers. We ate at the restaurant just once, the food was tasty but not a large amount of choice and in my opinion slightly expensive when adding drinks. The main benefit of these apartments are their location as they are so central to the shops and restaurants and the local bus services.Beautiful clear sea waters and sandy beach only ten minutes walk away. Staff are friendly and hard working the evening entertainment will suit those with young children. These apartments suit families with young children or those looking for a safe quiet location that is near the Marina. Would return here to the lovely clean apartments.

Stayed at this hotel from the 4th July-18th July 2017,as a party of 6, 4 adults and 2 kids. on arrival the reception staff are friendly and helpful, speedy check in. Reception is very small so its best someone stands outside with the cases. Requested a marina view, however none were available, so were given two rooms facing onto the road, in Roc Lago 1, spoke to reception to get moved, they had nothing until the next day so decided to stay where we were. As a family of 2 adults and 2 children staying in the one apartment, there wasn't enough storage space for our clothes, plenty of space in the livingroom to add a set of drawers. Rooms were clean and the maid was in everyday, giving clean towels. The safe in the room is 60 euros for two weeks and as long as you don't mind being on the floor to get into it, as its on the bottom shelf in the wardrobe. Air con works great in the livingroom and the bedroom. Balcony is huge and we had the sun in the afternoon. The staff are always out and about cleaning, fixing. They are happy to help with any issues you have, and they get sorted immediately. There are two pools, the one in Roc Lago 1 is where the animation team are, the pool at Roc Lago 2 is quieter. The pools are very deep and there isn't any lifeguards present. As usual people always put towels down and don't turn up for hours and hours. There isn't enough umbrellas for everyone, and witnessed on several occasions people taking other peoples umbrellas, so it got to the point that as a family we couldn't all go for lunch at the same time. If you are travelling with teenagers, then theres not much for them to do, no pool table as pictured on the website. The animation team are fantastic and do a great job making you feel very welcome. David is the best, along with Patry they always stop to say hello. There is a happy hour from 4-5, but its a con, only beer and soft drink included, and its not the cheapest. Look out for the daily cocktail its 5.50 euros. Went out every night so cant comment on the night time entertainment. Chaplins are good for a quiz every night. we booked with Jet 2, and had free waterpark wristbands. Its only a 5 minute walk from the hotel, went a few times. There is only 5 slides, a wave pool, normal pool and a kiddies section, ok to pass a few hrs was never really busy. If you don't have passes it works out expensive for a family. First time in Menorca, very quiet to what we are used to do and its an expensive island. Lovely hotel for people with younger kids.

Just back from a great family holiday from this amazing resort. We stayed here as a family of 5 for 2 weeks. We had a marina view, and the resort is just beautiful, everything within a 5 minute walk, there is always a breeze and the people here are so friendly and genuine. Maybe a bit more expensive than other places for drinks etc, but definitely catered to families who have worked hard all year to go somewhere and chill out in the very easily atmosphere. The rooms are slightly on the smaller side but ample and the beds are really comfortable (I have back problems from my bed at home, but none in this beds) The staff are so pleasant and courteous and we just loved the entertainment team. We usually don't join in too much with the activities, but here you feel completely at ease and yet there is no pressure, its all just good, clean fun. The food was lovely, not a big choice every night, but still tasty and there was no tightness on the time, even though we cut it fine on the last entrance time to get our meals. They have different theme nights to suit everyone, and at the end of the holiday we knew several families because of the entertainment fun. My kids just loved the animacion team, especially David, so much they would like to go back next year. The big bonus here is the included unlimited waterpark, and although not overly big, it has plenty to do for everyone, and is not too crowded with plenty of beds and a lovely breeze, and also literaly across the road from the hotel. one more thing the air conditioning is great also. I thoroughly reccommend Roc Lago Park Hotel and the resort of Cala N' Bosch

In the end we all had a lovely (albeit shortened) holiday, unfortunately the first 2 days were ruined though! Firstly let me say that most of the issues we had on first few days of our holiday could have been avoided if my emails and calls over the past 6 months had been dealt with properly. We are a party of 5 including a toddler and an 11 year old who is registered blind. From time of booking many months before I had requested a ground floor apartment, in a quiet area if possible. This was an essential requirement and I was assured this was fine. However upon arrival we were given an apartment next to reception and overlooking the road. We asked to be moved, were told to wait a couple of hours and come back. We were then given a room on the first floor....loads of steps....unbelievable....so another wait....and were then told there were only 2 other apartments available, neither were ideal but we chose one as by now it was over 4 hours since we arrived at the apartments.... and we had lugged cases and disgruntled/very hot children all over the place. This was really unacceptable, I had taken the time to explain upfront about the requirements of our disabled child, was assured all would be fine, and it certainly was not! Later we discovered the air con didn’t work in either rooms....it just blew out warm air....the rooms were unbearable, another visit to reception, we couldn’t move room and so the following afternoon were provided with a portable air con unit for one bedroom, which after a further complaint increased to 2 the following day. Rooms were basic with very small kitchen but spotlessly clean So, a few negatives.... Fortunately there were also lots and lots of positives too... The animation team were brilliant, with David truly outstanding, he was clearly adored by both the young and not so young! The cleaning staff were exemplary, ensuring the rooms were clean at all times, with changes of towels whenever requested, absolutely brilliant The entire complex was very clean and well maintained, staff were friendly and helpful The beds were really comfy. The swimming pool was great fun, inflatables were allowed (which isn’t always the case in hotels) and all the children really really loved it. The location was amazing, overlooking the beautiful marina, with a lovely water park and go carts 5 minutes’ walk away, and a lovely beach also a short walk away. Several supermarkets close by along with a great choice of restaurants, especially loved Fiesta/Brazilian Steakhouse which along with great food also had a soft play area for young children, brilliant! So all in all 2 days of pure frustration and stress followed by a great 5 days holiday 

Just come back from a wonderful week at these apartments first off I want to say the anamacion team (especially David) were fantastic and absolutely made my little girls holiday. The apartments were clean and ideal exactly what you pay for we were on the other side of the road which suited us Great entertainment for kids in day and evening, two pools, two bars. The grounds are immaculate so clean, all staff very friendly and helpful. The location is perfect to right on the marina As we booked with Jet2holidays we got free passes to the water park a two min walk away which was also fantastic No complaints at all and would thoroughly recommend.

Having stayed here last year we then booked again as soon as we returned home for the same 2weeks this year am now Sat on my patio outside apartment 2045 across the road which is were we wanted to be BUT had requested 2 apartments facing the pool that's not what we got even wrote a review last year and was told if there was anything I wanted to call hotel in advance which I did by email an phone still didn't get the rooms I wanted. Anyway the room is only just past the pool and this time we have sun all day apartments are still very basic and tidy cleaning mmmm maybe could be better but clean enough. Having read and pointing things out last year it's a shame that the management haven't listened to those that like these apartments and invested in these issues. For example it's a family place but the lack of Parosols is ridiculous it's been in the high 30s and you have to get up early to get one. Next example the WiFi only free if ya near the main reception and 15 euros if ya want it all the time for each device absolute joke why in 2017 is this charge being added. The safe was even more expensive at 60euros for a fortnight it's in your room so why so expensive before we had even got to our room with the tourist tax we shelled out over 150 euros for a family of five. Next example the TV OK I did not come here to sit down and watch telly but again 2017 and only the news is English. And if you Want breakfast if self catering it's 12 euros I can get 3 for that on the marina. This year we brought my mum she is 5 ft and can't reach her clothes in the wardrobe far to high there are more little negatives about the room just tatty and dated but if I point them out I will sound picky and am not it's a 3 star and the price for the holiday is good but with some proper money invested into the rooms and my other points this place would be fantastic because the location is superb. The place does seem much busier this year even on the other side of the road so if this is the case why is the money not being put back into the rooms to bring them up to date. The grounds are so well kept and all the staff are very friendly and helpful. Pool is great and pool bar good. We have had a great first week here even though it sounds like I've moaned am just being honest. things here could be better oh an 2005 still has pine needles all over the patio from the tree above which again I did mention last year all it needs is a canopy over it. So after reading all the management replies last year this man and his team haven't listened to us the tourists about our issues well he listened but hasn't invested into them which I find ashame this place could be in the top 3places to stay here in Cala'n Bosch. I like it here very much but I want to LOVE IT.. Happy holidays everyone

Love the situation and ambience of these apartments. Staff friendly and helpful. The self catering equipment just needs an update. Otherwise perfect very relaxing holiday and we shall return next year.

Brilliant hotel. Great location, Animation team were fantastic .nice breakfast . Calan Bosch is a lovely place with the picturesque marina and the wonderful bars and restaurants. Favourite bars were Toms bar.

Lovely apartments very clean brilliant for families the entertainment team are absolutely brilliant with kids and adults. Would definitely go back supermarket across the road plenty if restaurants a water park and also goody goody which is brilliant for younger kids it has a bouncy castle and trampolines

Was a bit apprehensive before we left home and when we got there was a bit nervous as the hotel is split in two by a main road but soon realised it was fairly quiet. This quiet was nice and peaceful and the staff were really friendly. The rooms were a bit basic but clean and cleaners were in every day. The facilities were clean and the pools were nice. I would highly recommend this complex and would definitely stay there again

Calle Alisos s/n Ciutadella de Menorca Menorca

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in Cala'n Bosch, Apartamentos Roc Lago Park is within a 10-minute stroll of sights such as Aquarock Waterpark and Macarelleta Beach. This 200-room, 3-star apartment welcomes guests with 2 outdoor pools, a restaurant, and free self parking. Also close to this Ciutadella de Menorca apartment are Cap d'Artrutx Lighthouse and Poblat de Son Catlar.


Dining

This apartment serves as home to a gastropub, along with a buffet restaurant that specializes in international cuisine. You can sip a beverage at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is available for a fee.


Rooms

The 200 recently renovated apartments feature kitchens and balconies or patios, and there's space to spread out with sitting areas. Guests can expect WiFi and plasma TVs with satellite channels. Sofa beds, coffee makers, and phones are other standard amenities.


Property features

Renovated in 2012, Apartamentos Roc Lago Park offers 2 outdoor pools, a children's pool, and an outdoor tennis court. You can take advantage of free parking, along with an area shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this family-friendly apartment include free WiFi in public areas, a free kid's club, and an arcade/game room.

Room options

Standard Apartment, 1 Bedroom

Twin 2 | Sleeps 4

Standard Apartment, 2 Bedrooms

Twin 4 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

54% of guests recommend this hotel

Total of 696 reviews