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Sheraton Mendoza Hotel

4.5 out of 5.0

Recent guest reviews

Not only is the hotel modern and in great condition, staff is very helpful and friendly. I was traveling onwards and bought some wine at local vineyards and didn't want to take the bottles with me. They helped me with the shipping and made things very easy. Breakfast on the 17th floor restaurant was amazing. Great hotel

I stayed in the Sheraton for 2 nights. The casino is a positive, especially for my boyfriend who loves blackjack. The room is standard but large. The bed was comfortable however, furniture is showing wear and tear and needs to be upgraded in the near future. You should request mountain views as the view of city leaves a lot to be desired. The walls are extremely thin so you can hear the neighbours. Amenities: there is a complimentary bottle of water, but unlike most Starwood properties there was only 1 bottle for 2 guests and despite drinking half, the bottle was not replaced by housekeeping. The prepaid breakfast is not worth it unless you only want coffee, fruit and pastries. The eggs, potatoes and bacon was not good at all. Overall, average stay but probably average for Mendoza.

Check in took about 15-20 minutes & I was running late for a meeting. Room 1502 was spacious--that was it. 3 night stay. Carpet stained, no soundproofing-could hear guests in adjacent room, cracked sink, beat up furniture, shower & bathroom doors old, dirty & sticking, caulking in bathroom worn & not pleasing to look at. Won't stay here again.

We attended a conference in Mendoza and stayed at the hotel for the six days . The furnishings were updated and the staff was very accommodating . We enjoyed the club lounge and were treated to a very good breakfast and lunch in the dinning room on the main floor . The location was central and we walked to most places we needed to get to .

A beautiful hotel in downtown Mendoza right in the Centre of things. We got upgraded to the Governor's Suite. It was beautiful. Excellent club lounge. Staff spoke perfect English and in particular we appreciated Martin!

Breakfast fare was good. Concierge service was good each evening. The only concern was the hotel management which took almost two months to get my bill straight; but we got it worked out in the end with a lot of effort. Hotel was clean. Room cleaning should have been better.

An excellent business hotel clause centre of Mendoza. High quality, friendly service. Good conference facilities in first floor. Great buffet breakfast. Quiet bar, with local beers, and of course famous local wines Recommended.

The room was very clean, roomy and pleasant. The staff were friendly, helpful and always excellent. Cheeseburger from the restaurant was dry, hard and tasteless. The club sandwich was good. Breakfast was acceptable. Overall a very pleasant place to stay! The WiFi was excellent and trouble-free. It was available everywhere in the hotel. It appears that they have made some significant improvements since many of the older reviews complaining about Internet access.

Another outstanding stay at Sheraton Mendoza! They catered my stay exactly to my preferences. Excellent service from staff. Sheraton has the best Customer Fidelity Service around. Thanks very much!!!!

We stayed in this hotel for two nights with my husband on a relaxing weekend. The hotel is excellent and very well kept. The room was perfect, very comfortable bed and neat. Breakfast was delicious and food from the restaurant too, all served by very kind waiters. The two things I'd like to criticize are the wifi signal which kept coming and going and the temperature of the heated pool. They said there was a little problem with the heating system and it was not warm enough and, when we got out of it it was freezing in the area. This was quite disappointing because I chose this hotel because we wanted a nice and warm pool ni which we could relax.

Room options

Suite

King 1 | Twin 2 | Sleeps 3

Club Room

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1297 reviews