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OYO Townhouse Memphis Northeast

2.5 out of 5.0

Recent guest reviews

Front desk staff was nice enough and helpful, though it took a couple minutes for them to appear for check in. Switched our room when the first one was not acceptable. Price was very inexpensive. Second room was clean and comfortable enough. Cons: thin walls and doors. Broken security latch on both room doors. Room lamps work but look broken. Dim lighting some places. Stark lights other places.

No towels in the room an spiders and cigarettes burns all over sheets blanket and comfort

Good clean place. Fair price . Will stay here again

Got towels, very old and dry like sandpaper. Rust everywhere. Shower curtain look like it was taken out of a dumpster. Dry Paint splattered in bathroom. The hotel ad did not state they were under any construction. Wet paint. Loads of flooring in hallways. Dust, dirt, garbage overflowing in hallways and in front of hotel. Hammering next door at 7am. First night of visit. Terrible experience.

This place is not bad but it can fool you easliy fool any one it looks better than it is where as thing are not what they sime

Filthy. The walls in the hallways and in the room were dirty. The carpet in the hallway was worn out and filthy. The bedsheets were not very clean. The elevator was out of order. Hand written notes said to use the stairs. It seems like a run-down government housing project. Even the staff/management were not very friendly. We did not feel safe. We couldn't believe it was listed on Orbitz with 3 stars. I would tell anyone to spend a little more money if at all possible to stay somewhere else.

I felt like should have been more nicer the ground and the exterior overall ok

First off I made reservations and when I arrived their was no rooms available. So me and my children had to sit in the car for 2 hours. And still did not receive a room. Last weekend when we stayed. While we we're getting dressed to go out it was two couples that just walked in my room with room keys. While the kids was in the pool last weekend it was 3 fights and arguments that took place. My stay was horrible. Not only should I receive a refund but I should be compensated and accommodated for all of the extra hassle we encountered

It wasnt clean . It smelled . Rooms was dirty after checking in. Just was the worst hotel i ever been in. TV's didn't work .

The staff was rude and didn't care about our comfort. The room was dirty, and there were cigarette holes in our sheets. The fridge had old food in it and was full of mold. The remote to our TV didn't work, and despite going down to the front desk 3 times to resolve the issue, it was never resolved and we didn't get any access to the TV.

Hotel was clean. Good location. Room was very comfortable.

The only problem was we got queen not king size beds as requested

There was mold on the ceiling in room 320! I didn’t even feel like going to complain because I was so tired...

6101 Shelby Oaks Dr. Memphis TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour business center

OYO Townhouse Memphis Northeast places you within a 15-minute drive of popular attractions such as Wolfchase Galleria and University of Memphis. This 151-room hotel has an indoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Memphis, and a short drive from Golf and Games Family Park and Bellevue Baptist Church.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with satellite channels. Pillowtop beds sport Frette Italian sheets and down comforters, and the bathroom offers free toiletries and bathrobes. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

At OYO Townhouse Memphis Northeast, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a 24-hour business center, and express check-in.

Room options

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for OYO Townhouse Memphis Northeast

Everyone (8) Couples (4) Family (13)
2
Families Families

Front desk staff was nice enough and helpful, though it took a couple minutes for them to appear for check in. Switched our room when the first one was not acceptable. Price was very inexpensive. Second room was clean and comfortable enough. Cons: thin walls and doors. Broken security latch on both room doors. Room lamps work but look broken. Dim lighting some places. Stark lights other places.

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta

1
Friends

No towels in the room an spiders and cigarettes burns all over sheets blanket and comfort

By on Aug 8, 2019

Review comment responded on Aug 9, 2019

Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta

4
Partner Couples

Good clean place. Fair price . Will stay here again

By on Aug 7, 2019

Review comment responded on Aug 8, 2019

Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

1
Everyone

By on Jul 24, 2019

Review comment responded on Jul 25, 2019

Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta

1
Partner Couples Families

Got towels, very old and dry like sandpaper. Rust everywhere. Shower curtain look like it was taken out of a dumpster. Dry Paint splattered in bathroom. The hotel ad did not state they were under any construction. Wet paint. Loads of flooring in hallways. Dust, dirt, garbage overflowing in hallways and in front of hotel. Hammering next door at 7am. First night of visit. Terrible experience.

By on Jul 7, 2019

Review comment responded on Jul 7, 2019

Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Charles

1
Everyone

By on Jul 2, 2019

Review comment responded on Jul 3, 2019

Hi! We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing ones ahead 🙂 Regards, Ammy

2
Everyone

By on Jun 29, 2019

Review comment responded on Jun 29, 2019

Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Edward

4
Friends

This place is not bad but it can fool you easliy fool any one it looks better than it is where as thing are not what they sime

By on Jun 26, 2019

Review comment responded on Jun 27, 2019

Hi, Thank you for your rating and the valuable feedback. We've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Edward

1
Families Families

Filthy. The walls in the hallways and in the room were dirty. The carpet in the hallway was worn out and filthy. The bedsheets were not very clean. The elevator was out of order. Hand written notes said to use the stairs. It seems like a run-down government housing project. Even the staff/management were not very friendly. We did not feel safe. We couldn't believe it was listed on Orbitz with 3 stars. I would tell anyone to spend a little more money if at all possible to stay somewhere else.

By , from Oklahoma on Jun 19, 2019

Review comment responded on Jun 21, 2019

Hi, Dan! We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Charles

4
Everyone

I felt like should have been more nicer the ground and the exterior overall ok

By on Jun 14, 2019

Review comment responded on Jun 16, 2019

Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Edward

OYO Townhouse Memphis Northeast

6101 Shelby Oaks Dr., Memphis, TN 38134
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.