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Extended Stay America - Memphis - Germantown West

2.5 out of 5.0

Recent guest reviews

Stay is ok for overnight. Horrible smoke smell in room which I was given a non smoking rom. Liquor can in hallway. Area seemed safe for most part

Cheap, but our room was a bit dirty. E.g. there were big balls of hair and piles of dirt in the bathroom. The continental breakfast was crap, just some granola bars and pre-packaged muffins.

Safe neighborhood. Close to shopping and dining. Easy access to I-240. Met our needs for the stay.

Hotel is in a nice part of town. Convenient to shopping, restaurants, & I-240. Hotel recently remodeled & looks nice. Clean. Limited breakfast & no pool, but we knew this before we booked the rooms. No big deal. For the price & location, I was pleased & would stay there again.

This hotel is ok for a 2 night stay or less. I wouldn't stay here longer than 2 nights. The location is in a good place with many eating places and Target just around the corner.

Basic hotel, basic amenities. Great location, near lots of good food and shopping!

Overall good night stay safe area I really slept well room was very clean

The room was great. I thought i had the cordova loation, but I didn't. However it wasn't far from where i was coming from.

I love the location and some of the staff its clean the rooms or comfortable i love my stay there this were i stay everytime i come i enjoyed the hotel

We stopped here on our road trip and it was everything you would except for the price. No thrills or perks, just a perfectly adequate place to rest before you get back to your adventure.

staff was very friendly, and room was clean, and it was pet friendly

The room was average. Nothing special at all. Don't be fool by the nice pictures. The only new thing in the room was the TV. My a/c unit was unplugged. I had to plug it up myself. The next morning I found out it had leaked water two feet from the unit. Other than that you get what you pay for.

My only regret is that the hotel did not offer a good breakfast. There was coffee and hot water available for hot chocolate, oatmeal packets, some fruit and granola bars, muffins. But it was all put away by 9:30 am. I felt that breakfast ended too early at this hotel.

We booked this room due to the decent location, price & the photos shown appeared to be nice. The photos shown are NOT the rooms they have. The rooms where disgusting! Dirt walls dirty carpet, very old appliances, no toiletries in the bathroom & we had to go request clean towels (they don not bring to you). Aside from that it reeked of cigaret smoke upon walking up to check in. The third floor (we had two rooms) reeked of weed the entire time there. I WOULD NOT RECOMMEND !!

After staying in so many hotels, we have down our room inspection as soon as we walk in. The room was extremely clean. PRO TIP: the rooms have flat screen TVs with hdmi, etc inputs so bring your computers, roku, ps3s etc. The free Internet maxes out at 300kbs upload and download. Have stayed here before and would gladly stay here again.

I would not stay at this hotel again.They require you to pay for room clean-up andfresh towels.Desk manager was very impersonal . One of .he most unkept places I have stayed in .The location and ground would indicate better accommodations.

Nice place to stay, clean and convenient. Only issue I had was having to wait for ten minutes at the front desk when i was locked out of my room due to a miscommunication with my reservation.

Overall the staff is nice and accommodating. There were several problems. First off whoever had our room before smoked heavily in a "Non-smoking" room. We were given another room. However, the air conditioning unit broke during the night and put off a burnt smell. We unplugged it and reported the problem. We were leaving the next morning so there wasn't any remedy, but told us they wouldn't rent the room until it is fixed. Also, bring earplug - trains are nearby.

Ok

Good for the price. Mattress was broken. Room was clean.

6325 N Quail Hollow Rd Memphis TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in White Station within 2 miles (3 km) of Opera Memphis, Extended Stay America - Memphis - Germantown West is within a few miles (5 km) of Lichterman Nature Center. This 104-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Battlefront Lasertag and Paintball and Shelby Farms Visitor Center are also nearby.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

At Extended Stay America - Memphis - Germantown West, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Full 2 | Sleeps 6

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Extended Stay America - Memphis - Germantown West

Everyone (2) Couples (9) Business (4) Family (5) Friends (2) Other (6)
3

ok stay

Everyone

Stay is ok for overnight. Horrible smoke smell in room which I was given a non smoking rom. Liquor can in hallway. Area seemed safe for most part

By on Feb 24, 2017

3

cheap, but our room was a bit dirty

Everyone

Cheap, but our room was a bit dirty. E.g. there were big balls of hair and piles of dirt in the bathroom. The continental breakfast was crap, just some granola bars and pre-packaged muffins.

By on Jan 22, 2017

4

good place to stay for good price

Families

Safe neighborhood. Close to shopping and dining. Easy access to I-240. Met our needs for the stay.

By on Oct 5, 2015

4

weekend trip

Families

Hotel is in a nice part of town. Convenient to shopping, restaurants, & I-240. Hotel recently remodeled & looks nice. Clean. Limited breakfast & no pool, but we knew this before we booked the rooms. No big deal. For the price & location, I was pleased & would stay there again.

By on Aug 3, 2015

2

hotel stay

Families

This hotel is ok for a 2 night stay or less. I wouldn't stay here longer than 2 nights. The location is in a good place with many eating places and Target just around the corner.

By on Oct 8, 2014

3

it was ok

Couples

Basic hotel, basic amenities. Great location, near lots of good food and shopping!

By on Oct 7, 2014

3

nice peaceful

Couples

Overall good night stay safe area I really slept well room was very clean

By on Sep 9, 2014

3

room

Couples

The room was great. I thought i had the cordova loation, but I didn't. However it wasn't far from where i was coming from.

By on Aug 15, 2014

3

friends relaxed get away

GetawayWithFriends

I love the location and some of the staff its clean the rooms or comfortable i love my stay there this were i stay everytime i come i enjoyed the hotel

By on Jul 25, 2014

2

perfectly adequate

Couples

We stopped here on our road trip and it was everything you would except for the price. No thrills or perks, just a perfectly adequate place to rest before you get back to your adventure.

By on Jun 8, 2014