Best Western Plus Galleria Inn & Suites

Star Rating
2.5 out of 5
Photo gallery


4.0 / 5Very Good
1,136 reviews


  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Wolfchase Galleria
    15 min walk
  • Popular Location
    Bellevue Baptist Church
    5 min drive
  • Popular Location
    Cordova Community Center
    9 min drive
  • Airport
    Memphis, TN (MEM-Memphis Intl.)
    26 min drive

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Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.

    About this area


    Located in Memphis, Best Western Plus Galleria Inn & Suites is in an area with great airport proximity and shopping. Pink Palace Museum and Cordova Community Center are cultural highlights, and some of the area's activities can be experienced at Cordova Country Club and Golf and Games Family Park. Dixon Gallery and Gardens and Sharpe Planetarium are also worth visiting.

    Popular Location

    What's nearby

    • Wolfchase Galleria - 15 min walk
    • Bellevue Baptist Church - 5 min drive
    • Cordova Country Club - 7 min drive
    • Cordova Community Center - 9 min drive
    • Shelby Farms Visitor Center - 12 min drive

    Getting around

    • Memphis Central Station - 28 min drive
    • Memphis, TN (MEM-Memphis Intl.) - 26 min drive

    About this property

    Best Western Plus Galleria Inn & Suites

    This smoke-free hotel features a fitness center, a 24-hour business center, and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. All 108 rooms provide conveniences like refrigerators and microwaves, plus WiFi and flat-screen TVs with satellite channels. Guests will also find coffee makers, free local calls, and hair dryers.

    Property amenities


    Available in all rooms: WiFi (USD 0 per stay)
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Electric car charging station

    Food and drink

    Free hot/cold buffet breakfast

    Things to do

    Fitness center

    Family friendly

    Free cribs/infant beds
    Laundry facilities
    Rollaway/extra beds (surcharge)


    ATM/banking services
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken


    Business services

    24-hour business center
    1 meeting room
    Conference space




    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage


    Smoke-free property

    Room amenities


    Air conditioning
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)


    Free toiletries
    Hair dryer


    Flat-screen TV
    Satellite channels

    Food and drink

    Coffee/tea maker


    Connecting rooms available
    Free local calls
    Iron/ironing board

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean and friendly very helpful staff. Nice place we'll stay there again

    Stayed 1 night in Jan 2020


    • Disliked: Staff & service, amenities

    Check in was very slow and they need to work on customer service. Example: If a customer asks for a copy of their invoice,just print it out. Don't play '20 questions' with the customer to get out of doing so. ("Don't you have a copy of it in your email? Didn't the website send you a copy of it? on and on). I just gave up on it and left. I needed my invoice for business purposes as I don't travel with a printer on me to do this.

    Stayed 1 night in Jan 2020

    5/5 Excellent

      Because I booked through you, I didn't get any rewards points Bye!!

      Stayed 1 night in Jan 2020


      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      We came in at 10:30pm and the manager wouldn't check us in until it was a commercial break in the reality television show she was watching. Our first (non-smoking) room smelled so much like smoke that we walked out and requested a second room. Our second room smelled like mold and the AC sounded like a diesel engine. The sheets had several hairs and stains. We cancelled our second night and re-booked elsewhere. The hotel was angry and rude with Expedia and refused to honor any refund for the second night. Horrible experience altogether. We will never stay at another Best Western.

      Stayed 2 nights in Jan 2020


      • Disliked: Cleanliness, property conditions & facilities

      far too many problems at that property. Leaking faucet. toilet won't flush. Mold on shower ceiling. 4th floor smelled of marijuana. We tried 3 rooms here!!! 1 had smokers in before us, 1 smelled of bleach, the other on the floor smelling of marijuana. Room wasn't ready according to my booking time. Manager leaving during all of this.

      Stayed 2 nights in Dec 2019

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