Rydges Melbourne Hotel4.5 out of 5.0
Recent guest reviews
Wonderful location, as it is close to all the shops, landmarks and restaurants you would want to see in Melbourne. Check-in was easy and quick with staff kind staff willing to help you with any queries brought forward. However, when asked about the DVD player in the rooms, which was described in the hotel information, they said they don't have them anymore, so they should definitely update their information. Room was very clean at first glance, but when I dropped my watch and looked under the bed the floor was filthy and moved the bed to find mass amounts of dust and rubbish on the carpet. Breakfast was great and satisfying. Despite some points of uncleanliness, I would recommend this hotel.
Great package deal for a friday night which included parking, buffet breakfast and late check out at 11am. Very comfy bed with brilliant view of the city. Breakfast was wonderful. Great range of hot and cold food. Cosy fireplace in foyer area. Definitely going to stay again!
Firstly, all the staff were excellent and friendly and helpful - 5 stars. Cleanliness - Excellent - 5 stars. Location - excellent. Like others, however, I was quite literally shocked by the appearance of the rooms. It looked old, tired and needed a complete revamp. It actually reminded me immediately of an old motel room out at whoop whoop! The room was small but adequate but there were chips on the furniture and it just generally looked forlorn. The bathroom was small and cramped. This room was booked through Qantas and was a 4 star rated hotel. Our star ratings really need a re-vamp as well. In the lobby, the lounge chairs were old and discusting and need to be replaced immediately. Having said all this the staff were the saving grace and were excellent to a fault.
Great package deal with parking next door ,(and yes parking is a pain at some hotels) Not here with lifts right to your room. Buffet breakfast was excellent with friendly staff Our room was a little on the small side with a dated bathroom ,but we were there for a night at the theatre and dinner and somewhere to get ready then sleep It ticked all boxes at 175 for the package Also lots to do within walking distance
Breakfast was great, service at check in was meh! Had to ask for the welcome drink and information about breakfast and parking. Staff not very friendly except for the breakfast chef who was very accommodating and pleasant.
I stayed in the hotel 2 nights for business. When I arrived late night I was a bit shocked as the hotel, despite its category looks very old and not well cared. The rooms are small and the overall conditions are not good but they are clean. The feeling arriving tired after a working day was pretty sad. One the opposite side the personnel is very friendly, the breakfast buffet good and the location pretty convenient.
Rang and booked a disabled room. Specifically asked if the shower had a fold down seat and they advised it did. Arrived in room, no seat. Spoke to reception and they arranged a shower chair. Was delivered a commode which the receptionist advised was what they used as a shower chair. After going back to reception they advised that due to a language barrier there'd been a mistake and had a shower chair delivered - all good. The disabled room is situated on the 3rd floor facing in to an old laneway, no view. This part of the hotel still retains old varnished wood as a leftover from the 80's. It's dark, dingy and depressing. The first night (a Thursday) was absolute hell. Laying in bed with hard, flat pillows and at about 12.45am a loud rumbling and squeaking/squealing from a heavy, metal motorised roller door enveloped our entire room and the first bin of bottles from the onsite bar/restaurant was carelessly thrown into a larger bin in the laneway. This happened twice more up until about 1.30am. There were also two rubbish collections complete with reverse beepers and all the clanging and banging fanfare finishing at 3.30am. Just when we though it was all over, a catfight, but not between felines but rather, women and I use that term loosely. This screaming match lasted a further 25 minutes. So, at 4am, sleep for approximately 3 hours until the city (and the aforementioned laneway) came alive. We visited reception, bleary eyed, after dragging ourselves into a shower to try and recover. Explained that it was the noisiest room we'd ever stayed in and asked if we could be moved. They advised it was the only wheelchair accessible suite they had available, apologised and said that we could try to find another hotel up until 12pm that day. Tried to get in to Westin in Swanston Street, The Grand Hyatt and Adina Apartments but they were all booked. Went back to Rydges and asked if we could be moved and they agreed. Moved into a small queen room. They removed a chair and set up a cot bed for friend. No rails in bathroom and very tiny. Not at all suitable for a disabled person but we need sleep so no other option. Photo is Queen room. Will definitely not be back.
The Rydges were very helpful in finding us a holding room at a reduced rate for our large group to freshen up before our flight. And at a short notice. Somewhere to hold our bags while we enjoyed our last day in melbourne.
I stay at Event Group hotels a few times a year. My preferred hotel in the city was really expensive, and Rydges Melbourne had a good price. Checkin experience was good. It was peak time but the queue moved quickly and the staff were friendly and helpful. The room is a little dated, but I knew what I was getting. The TV picture has some interference. The bathroom has an "interesting" layout. Overall it is comfortable. Housekeeping really lets the rest of the team down. I checked in around 6pm. There was a dirty wine glass outside of my room. At 11pm it was still there. Not a big deal, but it seemed lazy. When I was getting into bed I noticed a dirty tissue next to the bed. It wasn't under the edge, it would have been clearly visible when the bed was made. I'm also pretty sure that the shampoo in the bathroom had been used. I didn't check the seal before using it. I won't make that mistake again. Rydges isn't the Ritz-Carlton and I don't expect it to be. They generally offer a value for money option in the CBD. Unfortunately some of the team undermine the efforts of other team members. I think next time my preferred hotel is full or pricey I'll try a different city hotel.
Our first visit to Melbourne n stayed at the Rydges Melbourne Hotel, room (queen spa suite) although abit dated was very spacious and very clean for 3 adults sharing the room. (Used the sofa bed for the 3rd adult) and very comfortable, staff were very helpful and professional. The hotel restaurant/bar has happy hour on Friday evenings. Loved the location, we walked everywhere there was so much to see. Also caught the tram which was very convenient when we got tired of walking. Shopping was great too, and the many restaurants surrounding the hotel, it was hard to choose where to eat. Will definitely stay a the Rydges on our next visit.
- Walking distance to Bourke Street Mall and Melbourne Central
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
Rydges Melbourne Hotel places you in Chinatown, within a leisurely stroll of popular sights such as Bourke Street Mall and Melbourne Central. This 4.5-star hotel has 363 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Melbourne, the hotel is also a short walk from RMIT University and Melbourne Museum.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in Modern European cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Rydges Melbourne Hotel's 363 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, safes, and phones are other standard amenities.
At Rydges Melbourne Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is AUD 29 per day, or you can take advantage of the airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 2 meeting rooms, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 2215 reviews