Rydges Melbourne Hotel3.5 out of 5.0
Recent guest reviews
this hotel is well located. its not large room wise but its clean. the beds are fine and the service is decent. breakfast was also better than i expected so overall for a mid range hotel i think this is really pretty good for the money
I booked for a weekend away. I chose Rydges because it's generally a pleasant experience. I was a little bit disappointed with the room (Queen Spa Suite), seemed to be very dated. I don't recall other rooms being this dated. The TV as such, reminded me of being stuck in the 90s watching Community Access TV. Standard Definition - with fuzzy marks on every channel. The aircon seemed very poor. I had tried to adjust it as best I could, in saying that, yes the room was comfortable, but at times, could of been a little bit more cooler, I had left the aircon on 24/7 across my stay at the lowest setting - yet waking up at night having to kick the covers off because of it becoming too warm. The room was pretty clean, however, there were a few dead flies in the climate panel vents. The bar fridge was a bit odd, for some reason it wasn't chilling drinks too well and there was a puddle of water at the bottom of it... Check in was quick and seamless - with the agent being friendly and attentive. Given the price I paid for the weekend - I can't overly fault the experience, however, I am a little bit disappointed in what my expectations are of the Rydges experience. I'm staying in again next month, let's hope it's enjoyable.
We stayed for 3 nights the first week of January. I choose this hotel because I could see it was close to a stop for the hop on hop off bus, turned out, the stop was right out the front of the hotel, this is the Chinatown stop. So that worked out very well for us. The hotel is centrally located directly across the road from Her Majesty’s theatre and the top end of little Bourke st, Chinatown. It’s also walking distance to so many other places, Bourke st, federation square and if you’re happy to walk a little further, we walked from the MCG back to the hotel, so really a great location. As for the hotel itself, while I’d stay there again, there were a few cons. We were on the 22nd floor, so I don’t know if that was the problem or not but the water pressure in the shower was virtually not existent. There was no way, in our 3 nights there, I could wash my hair. The water was just a luke warm dribble. The air con was average. Even though it was January, the days didn’t reach over 25 Degrees, yet we still had to have the air con going the whole time we were in the room, once again, possibly due to the high floor level, I had it set at a very cool 21 degrees, usually I’d do 23-24, and over night we were still kicking off our bed covers it was so hot. On one occasion we were out from 9am till 5pm, came back exhausted only to find our room hadn’t been cleaned, so I called reception and they were there in about 10 mins, but only left us one bath towel, even though they could see there was 2 of us in the room. We had breakfast included and while not my best Rydges Buffett breakfast, it was adequate and edible. Although only 1 person at the egg station so the first 2 days I didn’t bother as the queue was too long. Otherwise they had the usual things you’d expect. If you are going to stay here I’d recommend joining the Rydges reward program before booking, that way you get late checkout, free wifi, discounted rooms and in the past, I’ve been upgraded because I was a member.
Stayed here in january room was clean bed very comfy nice and quiet staff were very nice buffet breakfast was delish hapy hour each day was good co close trams cineamas and chinatown this would be great for australian or overseas visitor well done rydges
We stayed here for 1 night as we were seeing Aladdin, and the location is perfect for any show at Her Majesty’s Theatre. We had a queen spa room, which for 2 adults and a child is perfect, as the room has a petition between the main bed and the lounge space where the sofa bed pulls out, which gives a sense of privacy, while still having adults and kids in the same room. It’s also good because the bathroom has two entrances, so there is no walking past sleeping children if a bathroom break is needed during the night. We had trouble making the shower door seal close properly, which required a bit of force and manipulation. The pool on the roof was heated and had lovely views of the cbd. It doesn’t take many people for the space to feel rather crowded though. The buffet breakfast had a good variety of food, and although it was busy, seemed to be replenished well the staff. We have stayed here before and would have no problems in returning again.
I checked in on New Years Eve. The car park was mayhem and the staff were overrun as you'd expect. The check-in was reasonably painless although the staff member couldn't tell me what time the restaurant closed. She was reasonably friendly but obviously had a big day. I checked in to my room and it's as if I got the last room they had. The dud room. On the 13th floor I nearly tripped over the raised carpet in front of the lifts. In my room, the air conditioner, which looked like it was from the 80s, had no buttons. I legitimately couldn't control the climate because its buttons were missing. I went into the bathroom and found hair everywhere, and the bath/shower looked like it needed a fair bit of resurfacing. The USB port in the room didn't work. The foot-operated bin in the bathroom seemed to be busted - only barely opening the lid when you push it down. I tried to have a bath and when I took the mouldy plug out, parts that are attached to the drain came out with it. Some of the most popular TV channels didn't work, like FOX8 which displayed a black screen with static. Breakfast the next day was painful - it took half an hour to get our first plate at the buffet. Jan 1st being busy is to be expected but I'm left wondering if perhaps that's the day they should be taking bookings and allocating tables to help ease congestion? Last but not least, I left my portable phone charger in the room and didn't notice til I got home. Absolutely my mistake. What annoys me is it was never handed in to reception which means (a cleaner?) has taken it. It was 100% left in the room on the bed. I created a PGR account for this stay and I'd like to cancel it now. I reported the issues to reception and received a drink card which I appreciate, and the staff member seemed to take my complaint seriously, but isn't there some kind of maintenance log of your rooms performed by someone? This hotel was recommended to me by a family member who was also staying there but I just cannot disagree with her recommendation more.
Perfect location for everything especially for shopping and theatre. Also restaurant has pretty good prethreatre course and you can get 20% off as priority guest members for dinner. We stayed in apartment suite. Room was clean comfortable but A/C unit was very old and noisy. It was very spacious for 2 adults 2children but not many furniture to organize clothes. Linda from reception was very helpful. She brought us extra coat hangers and gave us lots of information about Melbourne. Service at front desk and restaurant generally prompt efficient well presented. If they have pay movie or foxtel, we will definitely stay again.
The team made this experience the enjoyable experience it was! The building itself and the amenities are a bit tired, our towels were threadbare, the pool area was tidy but there were cobwebs all over the place and the pool wasn’t cleaned overnight. We stayed overnight with the kids especially so we could enjoy New Year’s Eve in the city. The staff were welcoming and nothing was too much trouble and it was a great start to 2018! The rooftop pool was a nice touch and the kids swam until it closed at 10pm. (Note, no restaurant service poolside) The room service menu is standard, one bit of feedback would be that we found it hard ordering for kids off the menu... no milkshakes was a bit of a miss. The rooms were clean and a comfortable size, the sofa bed was not really good, both kids woke up sore and it dipped in the middle, the main bed was great.
Stayed 7 nights over Christmas. Generally clean & tidy with good size room but with some potential health & safety issues in room 2212 not resolved (loose media and electrical socket panel) despite several verbal and one written notification to reception staff. Maintenance manager incorrectly reported fault fixed which it was not. Not the quietest hotel with cleaning in progress very late at night on more than one occasion. Swimming pool on roof accessed from 22nd floor. Excellent location near Chinatown for good restaurant choices + many other options for dining. Hotel bar menu reasonably priced and good food. Restaurant more expensive but menu looked good. Excellently placed for shopping or sightseeing with easy access to free trams in CBD or travel further afield using MYKI card on tram, train or bus. Easily obtainable from many outlets and can be topped up at most tram/train stops. Excellent public transport system around Melbourne.
Great location close to China town & 3 blocks from Frederation square free WiFi with great staff and a roof top pool, the room size was what you would expect for a city hotel with the bonus of a microwave, the only comment is that the hotel is looking a bit tired but having said that I would stay there again.
- Walking distance to Bourke Street Mall and Melbourne Central
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
Rydges Melbourne Hotel places you in Chinatown, within a leisurely stroll of popular sights such as Bourke Street Mall and Melbourne Central. This 3.5-star hotel has 363 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Melbourne, the hotel is also a short walk from RMIT University and Melbourne Museum.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in Modern European cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Rydges Melbourne Hotel's 363 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, safes, and phones are other standard amenities.
At Rydges Melbourne Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is AUD 29 per day, or you can take advantage of the airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 2 meeting rooms, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 2342 reviews