Room is so small it's a fire hazard. About ten inches between the wall and the foot of the bed. There's no counter space in the bathroom and to open our luggage it blocks the door from opening. In addition the double bed was just two twins pushed together. The elevator had a blood smear on the wall about elbow height and the room had a constant smell of stale urine. The carpet clearly was not well maintained as it had stains and looked quite dirty.
Closed to the airport and very clean, although the room is small. It is also easy to get around, including train station and restaurants.
Located in Melbourne Central Business District, Best Western Melbourne City is within a 5-minute walk of Melbourne Convention and Exhibition Centre and within 15 minutes of other popular attractions like Crown Casino. This 114-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.
Enjoy a leisurely bite to eat at Stubby, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and fans are also standard. Change of towels is available on request.
At Best Western Melbourne City, guests have access to a rooftop terrace, free WiFi in public areas, and a library. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a TV in a common area.
Room is so small it's a fire hazard. About ten inches between the wall and the foot of the bed. There's no counter space in the bathroom and to open our luggage it blocks the door from opening. In addition the double bed was just two twins pushed together. The elevator had a blood smear on the wall about elbow height and the room had a constant smell of stale urine. The carpet clearly was not well maintained as it had stains and looked quite dirty.
Closed to the airport and very clean, although the room is small. It is also easy to get around, including train station and restaurants.
Dear MLee, Thank you for taking the time to write this review. We are lucky to be located in a great area with train, trams and the hustle and bustle of restaurants and shops. We hope to welcome you back when you are next in Melbourne. Warmest Regards, Best Western Melbourne City Hotel
Dear Guest We appreciate that one size doesn't always suit everyone and that is why we aim to be transparent with what we offer our guests. Our unique older building does lend itself to having some bizarre ratios in rooms. We do have a 24 hour reception who are here to ensure you a comfortable stay, we urge our guests to let us know if they are not happy with something so we can do our best to turn your stay around while you are here. Thank you for your feedback. Warm Regards, Best Western Melbourne City Hotel